Name: RICHARD T BRITT
Rating: 4,7

Critiques de RICHARD T BRITT

Client vérifié

District Heights, MD

2018 Hyundai Sonata

02/26/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

service

Good Customer Service, receipt printout of service completed was easy to understand and list work performed on my vehicle and why. Liked the free car wash too.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/28/2019 02:59 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

David H.

Oxon Hill, MD

2017 Hyundai Santa Fe S

02/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Location

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/27/2019 03:32 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

WILL BISHOP

RICHARD T BRITT

Leslie T.

Upper Marlboro, MD

2011 Hyundai Sonata

02/22/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Sean Tolten was awesome

Ever since I had to get my engine replaced Sean Tolten has ALWAYS been very professional very nice and patient with me. I will continue to come get all services done because of his kindness. He always looks out for me and I will recommend everyone I know to get their car serviced at this location.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/22/2019 02:55 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

Cecelia W.

Temple Hills, MD

2018 Hyundai Elantra

02/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

quick service

Quick service your staff is very polite

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/19/2019 03:19 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

Carolyn M.

Upper Marlboro, MD

2018 Hyundai Sonata

02/18/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Dimitri was great to work with. Quick efficient service

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/19/2019 03:14 PM

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

Client vérifié

Clinton, MD

2017 Hyundai Santa Fe

02/13/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

A1Service

From the time I walked in the door until I walked out, I received top of the line service. Technicians were courteous and efficient. All questions were answered, and I was regularly informed of the status of the maintenance.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/14/2019 09:24 AM

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

Tina L.

Washington, DC

2018 Hyundai Tucson

02/13/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendlyness

The workers there are very friendly and helpful.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/14/2019 09:23 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

Olivia V.

Greater Landover, MD

2012 Hyundai Sonata

02/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast service

I came in to have front light replaced. Job was completed in about 45 minutes.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/12/2019 06:36 AM

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

Client vérifié

Washington, DC

2015 Hyundai Equus

02/07/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Review

My service tech was great it’s a heavy set male that’s at the front desk he doesn’t speak when you enter his demeanor is horrible towards customers and everyone was speaking about it

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/12/2019 06:34 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

Vincent C.

Clinton, MD

2015 Hyundai Genesis

02/07/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The quality of service and price.

The timely service and attitude with attention to detail provided by Mr . Sean Tolton, Outstanding professionalisms!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/08/2019 05:08 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

Andrea B.

Capitol Heights, MD

2018 Hyundai Tucson

01/31/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast Service

I love Hyundai. I am not required to make an appointment and even still I have not waited more than an hour for any service! The staff is very helpful and prompt.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/01/2019 05:16 AM

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

Charles M.

Temple Hills, MD

2015 Hyundai Sonata

01/31/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Professional and responsive

The service advisor was responsive and professional

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 02:26 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

Crystal J.

Washington, DC

2012 Hyundai Santa Fe

01/30/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service

I always love coming to Pohanka Hyundai to have my car service. Sean Tolson the service advisor is knowledgeable about the services I need to keep my 2012 Santa Fe running smooth and safe and the only one I interact with every time I need it service, not that the other service advisors are not knowledgeable about my vehicle he is the only one that I am comfortable with from the first time I have taken my vehicle in for service. on top of this he give you personal chair side visit to go over (when you waiting for your vehicle) what service is require. and I would like to add besides the service advisors , seating, and vending machines and coffee/tea are the free ice cream sandwiches....yum (cookies would be nice...again.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 08:44 AM

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

Marion M.

Capitol Heights, MD

2013 Hyundai Sonata

01/29/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

I enjoy when l step in the door l'm treat like my car will be taken care of. I enjoy when Sean knows who I am even though I don't come that often.He treat me with high respect.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 02:35 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Sean Tolton

ASM

RICHARD T BRITT

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