KO

Kent Odekirk

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(281 reviews)
89

Client vérifié
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2024
client vérifiéVérifié Client
9
Catégorie : Service
Normal Maintenance .
Liked having mobile service. Quick and efficient.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/06/2024 02:14 PM

We're glad to hear that you enjoyed our mobile service! It's great to know we were able to speed things up for you. Providing quick and efficient service is what we aim for, and we're happy to see it made a difference for you. If there's anything else we can do to keep that efficiency rolling, just let us know!

Employés avec lesquels vous avez travaillé

DS
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DAVID S.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2024
client vérifiéVérifié Client
10
Catégorie : Service
Wonderful service experience!
Wow, my service experience far exceeded my expectations. Dan Nord was very professional, a great communicator, and made the entire experience easy.

While driving our Transit AWD Class B+ over to visit family in Coeur d'Alene, our engine oil change reminder came on.

Initially I thought about waiting until we got back home but decided to reach out to Mike White Ford, and I am so glad we did.

Dan was just great to work with and even offered us a mobile service for our oil change, plus he was able to handle the open recall that was just issued.

Heck, we didn't even need to be present for the service and went for a long bike ride.

Seriously, it was so darn easy!

Dave and Kathy Swezey

PS. I know a bit about customer service after 37 years in the automotive and motorcycle industry. Thanks so much Dan and Mike White Ford!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/04/2024 11:19 AM

We're delighted to hear that your experience here exceeded your expectations, David! It seems like Dan really hit the nail on the head with his professionalism and communication skills. Your background in customer service certainly gives your feedback extra weight, and we're happy that we could provide a seamless experience for you. Hope to see you back on the road, and may all your oil changes be as easy as a leisurely ride through town!

Employés avec lesquels vous avez travaillé

MK
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MICHAEL K.
Coeur D Alene, ID
Ford RANGF
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Home Service
Fast easy friendly recall software update. Will definitely recommend this type of service.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/03/2024 02:50 PM

We appreciate your feedback, Michael, and are glad to hear that you found our recall software update to be fast, easy, and friendly! Providing efficient service is our aim, and it sounds like we hit the mark this time. Your recommendation means a lot to us, and we're always here to help whenever you need it. Thank you for taking the time to share your experience!

Employés avec lesquels vous avez travaillé

DJ
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DONNA J.
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent mobile service
Arrived timely. Work was done quickly. They were polite and knowledgeable.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/02/2024 06:40 PM

It's great to hear that you had such a positive experience with us, Donna! We take pride in being punctual and efficient, and it seems our team delivered on both fronts. Plus, who doesn’t like a little extra politeness sprinkled in? We'll keep making sure our knowledge is top-notch too. Safe travels ahead!

Employés avec lesquels vous avez travaillé

LB
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LAURA B.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2024
client vérifiéVérifié Client
9
Catégorie : Service
Mobile recall and LOF
As expected! Great service—friendly mechanics!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/30/2024 07:40 PM

We're glad to hear that our service met your expectations, Laura! Friendly mechanics are our secret ingredient for success, as it turns out. We appreciate your support and hope to keep providing the great service you deserve!

Employés avec lesquels vous avez travaillé

DT
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DUSTY T.
Spokane, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2024
client vérifiéVérifié Client
10
Catégorie : Service
On-site service
Guys were awesome, worked fast and are super professional and they have a bad ass fucking van.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/27/2024 06:51 PM

We appreciate the feedback, Dusty, and are glad to hear you had such a positive experience with our team. It sounds like their speed and professionalism really made an impact. And yes, that van does have some serious style—perfect for impressing on the road! We aim to keep up the good work, so come back anytime for more automotive adventures.

Employés avec lesquels vous avez travaillé

MP
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MICHAEL P.
Greenacres, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobil Service
Appreciate the timeliness and professionalism of the team!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/25/2024 03:57 PM

Thanks, Michael! We're glad to hear that our team took great care of you! It's always nice to know that our efforts to keep things running smoothly have made an impact. If you ever have any other feedback or need any automotive assistance in the future, just let us know—we're here to help!

Employés avec lesquels vous avez travaillé

SB
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SILAS B.
Newman Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2024
client vérifiéVérifié Client
10
Catégorie : Service
Great service
I left my car in the garage with the keys in it. When the mechanics came I opened the door remotely. When they were done they left the keys in the car and shut the garage door. What service.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/23/2024 04:56 PM

It's great to hear that our team made things easy for you, Silas! We like to think of ourselves as the ultimate garage ninjas, quietly working away while you relax. Plus, returning your keys right where you left them? That's just our way of ensuring you can still find your car without needing to embark on a treasure hunt. We appreciate your positive feedback and look forward to helping you again whenever you need us!

Employés avec lesquels vous avez travaillé

DH
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DYLAN H.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2024
client vérifiéVérifié Client
10
Catégorie : Service
Oil change performed at MY HOME
What a convenient program Mike White has introduced...and the Technicians are knowledgeable and friendly.

I will never use any other service for all of my families vehicles...thank you gang!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/14/2024 01:48 PM

Dylan, we love to hear that you found our new program both convenient and helpful! Our technicians really do strive to be the friendly faces behind the wrenches, so it's great to know their expertise is making a positive impact. We're honored to be your go-to service for all your family's vehicles—talk about loyalty! Rest assured, we'll keep doing our best to make sure you and your rides are well taken care of. See you on the road!

Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Excellent customer service they showed up on time actually early cleaned everything up. We’re very friendly and I’m very satisfied.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/13/2024 11:55 AM

We're glad to hear that our team nailed it with their punctuality and kept everything tidy while being friendly—talk about a triple threat! Your satisfaction means a lot to us, and we'll keep working hard to maintain the high standards you experienced. Thanks for taking the time to share your thoughts!

Employés avec lesquels vous avez travaillé

CM
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CATHERINE M.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service!
The 2 gentlemen that serviced my car were professional and quick and performed the service I requested and gave me an update on other items
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/11/2024 04:47 PM

It's fantastic to hear you had such a positive experience with our service team, Catherine! Our goal is to keep your car running smoothly and your mind at ease, all while moving at lightning speed. We're glad our technicians not only completed the service you requested but also kept you in the loop about your vehicle. If you ever need another pit stop or just want to chat about your car's adventures, you know where to find us!

Employés avec lesquels vous avez travaillé

PS
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PATRICK S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2024
client vérifiéVérifié Client
10
Catégorie : Service
Perfect performance!
Fast, friendly and efficient!!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/07/2024 09:49 AM

We're excited to hear that you found our service to be excellent, Patrick! That is what we strive for. If there’s anything else we can assist you with, just give us a shout. Happy driving!

Employés avec lesquels vous avez travaillé

JC
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JANELL C.
WA
Ford E450
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Service was great!
The other Ford dealerships in the area would not service my 30 foot motorhome, and I had a recall that HAD to be completed by a Ford dealer. Even though Mike White Ford did not have a shop to accommodate, they were able to send out their Mobile Service techs to my house to address the recall and change my oil. They were on time, efficient, and polite! So glad to have the recall taken care of now!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/06/2024 03:35 PM

Thanks, Janell! It sounds like our Mobile Service team really hit the road running for you! We're glad they could come to you and handle that recall while giving your motorhome a little TLC. Getting that 30-foot beauty serviced can be quite the adventure, and we're pleased we could be part of it. If you ever need anything else while parked at home or on the move, just give us a shout!

Employés avec lesquels vous avez travaillé

JF
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JAMES F.
Coeur D Alene, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Service
Phenomenal! Professional, pleasant, and fast!!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 09/02/2024 02:06 PM

We appreciate you taking the time to share your experience, James! We're delighted to hear that you found our service reliable and fast. Our team works hard to ensure everything runs smoothly, so it’s great to know that it shows. If you need anything in the future, we're just a call away!

Employés avec lesquels vous avez travaillé

DK
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DALE K.
Post Falls, ID
Mercedes-Benz C3004M
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2024
client vérifiéVérifié Client
10
Catégorie : Service
Very Impressed
Just want to thank the crew at Mike White for going above and beyond on my car buying experience..Would recommend Mike White to anyone looking for a nice new or used vehicle, a company that will never leave their customers hanging in a bad situation, thanks again ?...
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 08/28/2024 12:58 PM

We appreciate your feedback, Dale, and are glad to hear that our team exceeded your expectations during your car buying journey! It sounds like you found the perfect vehicle, and it's great to know that you felt supported throughout the process. We aim to be the safety net for our customers, not just another dealer, so your recommendation means a lot. Wishing you many happy miles ahead!

Employés avec lesquels vous avez travaillé

CM
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CHARLES M.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Service
I went to the dealership to make an appointment for service and I was offered mobile service that would come to my home! It was great! Oil change, tire rotation, multiple point inspection, and they even took care of a recall notice for our backup camera!! Super convenient, and the mechanics were amazing!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 08/27/2024 03:33 PM

We appreciate you sharing your experience, Charles! It's fantastic to hear that our mobile service made things so convenient for you. There's nothing quite like getting your car pampered without having to leave your own driveway. Our mechanics are always ready to tackle the task at hand, even the sneaky recall notices! If your vehicle ever needs more TLC, you know where to find us. Safe travels on the road ahead!

Employés avec lesquels vous avez travaillé

ES
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ERIK S.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service and communication
These guys have the best dealership service I've ever experienced. Keep up the great work fellas.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 08/27/2024 07:38 AM

We greatly appreciate your positive feedback, Erik. It's fantastic to hear that you had such a great experience with our dealership service. We strive to provide top-notch service, and it means a lot to us that you took the time to share your satisfaction. Thank you for choosing Mike White Ford of Coeur d'Alene. If you have any questions or need assistance in the future, feel free to reach out to us.

Employés avec lesquels vous avez travaillé

TS
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TIM S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2024
client vérifiéVérifié Client
10
Catégorie : Service
At home service
This service was excellent.
From the booking of the appointment to the service at my house.
Very professional and the two service technicians were the best.
I highly recommend this service to anyone.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 08/26/2024 04:30 PM

Hi, Tim! We're so glad to hear about your positive experience, from start to finish! We take pride in delivering professional, top-notch service, and it's fantastic to know that our team members left a great impression. Thank you for choosing us, and we appreciate your recommendation. If you ever need anything else, don't hesitate to reach out!

Employés avec lesquels vous avez travaillé

DV
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DAVID V.
Athol, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2024
client vérifiéVérifié Client
10
Catégorie : Service
WONDERFUL SERVICE
Thank you guys! I really appreciate hiw fast and well you did my service!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 08/22/2024 07:27 PM

We are thrilled to hear you had a positive experience with us, David! Our team works hard to provide fast and efficient service, and we are glad to know that it met your expectations. We appreciate your kind words and look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Ford MAVE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2024
client vérifiéVérifié Client
10
Catégorie : Service
Very pleased.
The gentlemen in the mobile unit were exceptional! Pleased with the service.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 08/22/2024 10:42 AM

We're delighted to hear that you had a positive experience with our mobile unit! Our team takes pride in delivering exceptional service to all our customers. Thank you for choosing Mike White Ford of Coeur d'Alene, and we hope to see you again in the future. Drive safely!

Employés avec lesquels vous avez travaillé
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