KO

Kent Odekirk

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(280 reviews)
89

DH
gravatar
DEETTE H.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile service
We so appreciated the team that came to our home to service our car. They were efficient and communicated clearly. We decided to act on their recommendations. They are coming out again on Monday.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 11/02/2024 06:11 PM

Thanks, Deette! It’s wonderful to hear that our team hit the road (or rather, your driveway) to provide service with efficiency and clarity. We pride ourselves on keeping communication as smooth as a fresh oil change, so it sounds like they really delivered. Acting on their recommendations shows you're in it for the long haul, and we look forward to visiting you again on Monday! If only all car maintenance could be this easy, right?

Employés avec lesquels vous avez travaillé

Client vérifié
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2024
client vérifiéVérifié Client
9
Catégorie : Service
Mobile Service
Couldn't believe there was a mobile service to do an oil change on my diesel truck. Was fast, convenient, and not a drop of oil spilled. Plus it was the same price as if I had taken to the dealership. Will do mobile service for future oil changes.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 11/02/2024 01:28 PM

We appreciate your feedback! It's great to hear that our mobile service met your needs and kept your diesel truck as clean as a whistle—no oil stains to deal with! Convenience is key, and we're glad you found our pricing as friendly as our service. We look forward to ensuring your future oil changes are just as smooth, and rest assured, we'll keep the cleanup crew on standby!

Employés avec lesquels vous avez travaillé

KH
gravatar
KAREN H.
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Service
The mobile service to fix a recall and replace my cabin filter was great. I didn't need to interrupt my day to get the problems taken care of. I love the mobile service. The tech was great!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 11/02/2024 12:03 PM

It's wonderful to hear that our mobile service hit the mark for you, Karen! Who knew taking care of car issues could be so easy, right? We're glad our tech made it a smooth experience for you—after all, there’s nothing like ticking off those pesky to-do items without leaving home. If you ever need anything else, just give us a shout!

Employés avec lesquels vous avez travaillé

Client vérifié
Greenacres, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Service
The mobile service to fix a door speaker was extremely convenient, and the techs that performed the service were professional and did a great job as well. As this was such a tremendous time saver for me, I will definitely be using the mobile service for any future maintenance/repairs possible. Thank you!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 11/01/2024 03:28 PM

We're delighted to hear that our mobile service made for a convenient experience! It sounds like our techs really hit the right note with that door speaker repair—pun intended. Time is precious, and we're glad we could save you some while keeping things professional. If any future maintenance or repairs come knocking, you know where to find us!

Employés avec lesquels vous avez travaillé

TT
gravatar
THOMAS T.
Post Falls, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2024
client vérifiéVérifié Client
10
Catégorie : Service
Came to My house
Came to my house. Fast.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/30/2024 10:03 PM

We appreciate you taking the time to share your experience with us, Thomas. It sounds like our team was ready to spring into action faster than a superhero in a comic book! If you ever need us again, whether it’s at your place or ours, just give us a shout. We’re always here to help!

Employés avec lesquels vous avez travaillé

MB
gravatar
MARK B.
Harrison, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2024
client vérifiéVérifié Client
10
Catégorie : Service
Professionalism
Service was performed in a highly professional fashion. Arrived on time and great communication......
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/30/2024 12:40 AM

We appreciate you taking the time to share your experience with us, Mark. It's always great to hear that our team not only delivered on time but also communicated effectively. We pride ourselves on great service and good relationships with our customers. We look forward to keeping your rig running smoothly in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2024
client vérifiéVérifié Client
10
Catégorie : Service
great mobile service
oil change, tires rotated, transmission fluid changed all while I was working. nice job
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/29/2024 08:25 AM

We're glad to hear you had a smooth experience getting your oil change and other services done while you were busy conquering the workday. It's like multitasking at its finest—getting your car all spruced up while you handle the important stuff. If your vehicle ever needs a little more TLC, you know where to find us. Safe travels!

Employés avec lesquels vous avez travaillé

MG
gravatar
MARTINE G.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
They arrived on time did everything I need mobile service is fantastic!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/25/2024 02:31 PM

It’s great to hear that our mobile service hit the mark for you, Martine! Arriving on time is our way of making sure you feel like the VIP you truly are. We appreciate you taking the time to share your experience. If there’s anything else we can do to keep your wheels turning smoothly, just let us know!

Employés avec lesquels vous avez travaillé

RM
gravatar
RAYMOND M.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2024
client vérifiéVérifié Client
10
Catégorie : Service
Love the mobile service!
Easy peasy, no dropping off and picking up at dealership. Great job, fast and accurate.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/24/2024 03:04 PM

Thanks, Raymond! We appreciate the shout-out for our smooth process! It sounds like we hit the sweet spot with fast and effective service. We're glad to hear everything was on point for you. If there's anything else we can do to keep things rolling just as smoothly, don't hesitate to reach out!

Employés avec lesquels vous avez travaillé

KV
gravatar
KENNETH V.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2024
client vérifiéVérifié Client
10
Catégorie : Service
At home service
This was quick and easy!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/24/2024 12:56 PM

We're glad to hear that your experience with the mobile service at Mike White Ford was a great one, Kenneth! We aim to make the car care process smoother than a freshly paved road and just as pleasant. If there's anything else we can help you with in the future, don't hesitate call for us again!

Employés avec lesquels vous avez travaillé

LE
gravatar
LYLE E.
Liberty Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2024
client vérifiéVérifié Client
10
Catégorie : Service
Great mobile service
The guys phoned to let me know arrival time and were early. They were fast, efficient and discussed with me the results of their service and inspection. I highly recommend Mike White mobile service
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/21/2024 11:32 PM

We appreciate you taking the time to share your experience, Lyle. It sounds like our team really delivered on their arrival time—early birds really do catch the worm, or in this case, the oil change! We're glad to hear they were efficient and kept you in the loop throughout the service. Your recommendation is like gold to us! Here's to smooth rides ahead!

Employés avec lesquels vous avez travaillé

PC
gravatar
PETE C.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2024
client vérifiéVérifié Client
10
Catégorie : Service
Oil change etc
Fast and efficient
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/20/2024 03:49 PM

We appreciate your feedback, Pete! It's fantastic to hear that you found our service fast and efficient. We're all about making the car-buying experience as smooth as possible—like a well-oiled machine. If there’s anything more we can do for you in the future, just let us know. Safe travels and enjoy the ride!

Employés avec lesquels vous avez travaillé

PM
gravatar
PATRICIA M.
Rathdrum, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/15/2024
client vérifiéVérifié Client
9
Catégorie : Service
Maverick
Only thing was he was going to fill my windshield fluid bt forgot. Which it said it was low later.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/15/2024 06:09 PM

We appreciate your feedback, Patricia, and are glad to hear you had a positive experience overall! It sounds like our technician might have left the windshield fluid on the to-do list. We'll make sure to give our team a gentle nudge to keep that in mind for next time. Your satisfaction is important to us, and we’re here to help ensure everything is running smoothly. Safe travels ahead!

Employés avec lesquels vous avez travaillé

gravatar
Client vérifié
Airway Heights, WA
Ford F450
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile service
Kent and his team are amazing, fast friendly service!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/12/2024 10:19 AM

We're glad to hear that Kent and the team made your experience a breeze! It sounds like they really know how to keep things moving and ensure you leave with a smile. If there’s ever anything else we can help you with, just let us know!

Employés avec lesquels vous avez travaillé

MJ
gravatar
MICHAEL J.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent flares for 23 Maverick.
You guys put my Bushwhacker flares on SO FAST. And they really pop. And your Mobile service guy are great.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/11/2024 08:43 PM

We're delighted to hear that your Bushwhacker flares were installed in record time, Michael! Nothing like some eye-catching accents to make your ride stand out! Our mobile service team will appreciate your kind words, as they truly are the superheroes of the service world, minus the capes. If you need anything else, we're just a call away!

Employés avec lesquels vous avez travaillé

MP
gravatar
MICHAEL P.
Greenacres, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobil Service
easy, fast, and super convenient!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/11/2024 01:24 PM

We're glad to hear that your experience with us was a great one, Michael! Our goal is to make sure our customers don’t feel like they’re navigating a maze—a simple straight shot is what we aim for. If you need anything else or have more adventures to embark on with your vehicle, just let us know. Happy driving!

Employés avec lesquels vous avez travaillé

SW
gravatar
SCOTT W.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2024
client vérifiéVérifié Client
10
Catégorie : Service
Always great service
Always great service!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/09/2024 08:26 PM

We appreciate your feedback, Scott, and are glad to hear that you consistently enjoy our service. Our team works hard to keep things running smoothly, so it’s nice to know it’s paying off. If there’s anything more we can do, just let us know!

Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile Service
Mobile service was very easy to schedule. Performed oil change and warranty work. Arrived on time and took only 30 minutes to complete.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/09/2024 02:02 PM

We're glad to hear that our mobile service made your life a bit easier! It's great to know that everything from scheduling to the speedy oil change went as smoothly as a well-oiled machine. We appreciate you taking the time to share your experience. Your support means a lot to us!

Employés avec lesquels vous avez travaillé

TL
gravatar
TERRY L.
RATHDRUM, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2024
client vérifiéVérifié Client
10
Catégorie : Service
Mobile service
Xxxxxx
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/08/2024 04:37 PM

Thank you for taking the time to share your experience with us, Terry. It’s great to hear that you had a fantastic visit! We aim to create a stellar atmosphere, so it’s good to know we’re hitting the mark. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Here’s to many more happy drives ahead!

Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2024
client vérifiéVérifié Client
9
Catégorie : Service
Normal Maintenance .
Liked having mobile service. Quick and efficient.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 10/06/2024 02:14 PM

We're glad to hear that you enjoyed our mobile service! It's great to know we were able to speed things up for you. Providing quick and efficient service is what we aim for, and we're happy to see it made a difference for you. If there's anything else we can do to keep that efficiency rolling, just let us know!

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.