CH

Christian Hanson

Service Advisor
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(503 reviews)
80

KS
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KENNETH S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2020
client vérifiéVérifié Client
Catégorie : Service
Happy
We are pleased to have the part #45255 -rear door weather strip replaced. It was a problem since we purchased the car at Mike White Ford CDA 2019. We stopped into the shop area of Mike White Ford last year showing a service personnel the problem of this strip falling from the wheel well and rubbing on the tire. The part falling from the area was approx 1.5ft. We were told by this gentleman that this was not a repairable problem and we would just have to push it back in place. We were not satisfied with this suggestion but put up with it for a year. We are so pleased to have this now fixed. I might suggest you perhaps can instruct your personnel to seek another opinion if they may not understand or know for certain re repairing a problem. Otherwise, we have been overall quite satisfied with White Ford.
Thank you for repairing the problem!
Ken and Connie Stockton
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/27/2020 04:37 PM

Ken and Connie, thank you for the 5 star review! We're so glad that the issue is fixed and no longer happening! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JS
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JOE S.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2020
client vérifiéVérifié Client
Catégorie : Service
Pleasant buying experience
No pressure salesmen/women. Matt Koppel was very personable, knew his stuff, and was a great help.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/12/2020 11:00 AM

Joe, thank you for the 5 star review! We're so glad that you had such a pleasant experience! We will also be sure to pass along your kind words to Matt! Congratulations on your new ride! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

GH
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GORDON H.
Harrison, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2020
client vérifiéVérifié Client
Catégorie : Service
Found and fixed
I give Christian and the people who worked on my truck high praise. They did a thorough inspection of my wiring and replaced all damaged components. The cost to me was below estimate.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/12/2020 10:48 AM

Gordon, thank you for the fantastic review! We're so glad that we were able to take caring of the wiring and components and we're always excited when we're able to save our customer a little bit more money than we anticipated! We will be sure to pass along your praise to Christian and the rest of the team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RM
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ROBERT M.
Pacific Beach, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2020
client vérifiéVérifié Client
Catégorie : Service
Solid professionals as always
Took care of my F350 15K service and accumulated recall items promptly and professionally, returning the truck to Me at the Exact minute of their estimate.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/24/2020 03:16 PM

Robert, thank you for the kind review. We're so glad that we were able to take care of your 15k service and recalls promptly and within the promised time! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TV
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TIOFILO V.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2020
client vérifiéVérifié Client
Catégorie : Service
Customer Service
always been taken care of
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/22/2020 02:07 PM

Tiofilo, thank you for the 5 star review! We're so glad that you felt well taken care of and had a great experience! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

KB
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KENYA B.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/19/2020
client vérifiéVérifié Client
Catégorie : Service
Work on my vehicle
I took my vehicle in to get some repairs on the horn, headlights and found out about a leak. Everything was repaired and works great. Dealt with Jesse, Christian and Tyler who, checked me out... all were pleasant and knowledgeable, a pleasure to work with.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/22/2020 02:00 PM

Kenya, thank you for the 5 star review! We'll be sure to pass along your kind words to Jesse, Christian and Tyler! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

VG
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VERNON G.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2020
client vérifiéVérifié Client
Catégorie : Service
Outstanding
GreAt service Experience and the young lady who cleaned the truck was awesome and Did way beyond what the job

Owner has a outstanding team that works well together.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/16/2020 02:29 PM

Vern, thank you for the outstanding review! We're so glad that you had such a great service experience and with our whole team! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

NB
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NICHOLAS B.
Blackfoot, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2020
client vérifiéVérifié Client
Catégorie : Service
Amazing
I love this place was having some really bad issues when on vacation and took my truck here super nice people and helpful. Got my truck in ASAP and they are cheap especially for being a dealer
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/14/2020 02:35 PM

Nicholas, thank you for the amazing review! Vehicle troubles on vacation are never fun, but we're so glad that we were able to get you back on the road safely! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

ML
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MICHAEL L.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2020
client vérifiéVérifié Client
Catégorie : Service
More than expected...again!
Outstanding service and attention to my needs and explanations...
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/14/2020 02:33 PM

Michael, thank you for the outstanding review! We're so glad that we were able to beat your expectations and make sure that you had an exceptional experience! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RC
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REX C.
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
client vérifiéVérifié Client
Catégorie : Service
Perfection
Perfect Service with a smile (under the mask)
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/10/2020 03:16 PM

Rex, thank you for the kind review! We'd never claim to be perfect, but we're always trying to get as close as we can! It was our pleasure to serve you! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

CC
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CRAIG C.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2020
client vérifiéVérifié Client
Catégorie : Service
Accommodation
Thanks for no contact service at this crazy time.I appreciate your staff working during the pandemic, as I believe you are essential workers. You provided service for vulnerable people in our community. Thank you, and stay healthy and safe.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/03/2020 03:10 PM

Craig, thank you for the excellent review. This time has been challenging for all but it has been a privilege to be able to serve our community in whatever capacity they needed. Thank you for being such an excellent customer! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

CS
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CHARLENE S.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/02/2020
client vérifiéVérifié Client
Catégorie : Service
Recall work.
Recall work and everything was great, professional and smooth. Everyone was super to work with! Thank you all!!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/02/2020 03:15 PM

Charlene, thank you for the fantastic review! Great, professional and smooth are our main goals! It was a pleasure to serve you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

WB
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WILLIAM B.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2020
client vérifiéVérifié Client
Catégorie : Service
Hard working outstanding people.
The Service Advisors are quick, efficient, polite, and respectful.
Mr Mike White is obviously well respected by his workforce. Special thanks to Christian and Kevin.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/31/2020 03:16 PM

William, thank you your incredible review! We're so proud of our service advisors and to hear them described as "quick, efficient, polite and respectful" warms our hearts! We're a big family here and will be sure to pass along your kind words to Christian, Kevyn and the whole team. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employés avec lesquels vous avez travaillé

Client vérifié
Blanchard, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2020
client vérifiéVérifié Client
Catégorie : Service
Christian did good
Thanks for being thouroough
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/24/2020 02:03 PM

Anonymous, thank you for the good review! We're so glad that your service experience met your expectations and was thorough! We'll be sure to pass along your kind words to Christian as well! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

NH
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NEIL H.
Liberty Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2020
client vérifiéVérifié Client
Catégorie : Service
Great Service
The Mike White Ford service department was able to work our vehicle into their schedule to support an emergent / unplanned trip and get the vehicle ready in time for our departure.

Greatly appreciated!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/21/2020 02:08 PM

Neil, thank you for the great review! We're so glad that we were able to take care of your Escape and make sure that it was roadworthy and up for your trip! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

SJ
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SIERRA J.
Spirit Lake, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2020
client vérifiéVérifié Client
Catégorie : Service
5 star service
Kevyn and Christian in the service department are always amazing to work with. Helpful, knowledgeable, and professional.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/19/2020 03:16 PM

Sierra, thank you for the amazing review! We'll make sure to pass along your kind words to both Kevyn and Christian! Helpful, knowledgeable and professional are always our goals! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

VG
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VERNON G.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2020
client vérifiéVérifié Client
Catégorie : Service
OutstAnding
Christian And Scotty did a great job!! There customer service right down to the work completed Was outstanding
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/10/2020 10:16 AM

Vernon, thank you for the outstanding review! We'll be sure to pass along your kind words to both Christian and Scotty! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DG
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DONALD G.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2020
client vérifiéVérifié Client
Catégorie : Service
easy access from my residents & service advisors efforts to keep me informed regarding my work order needs.
I am pleased with the timeliness and responsiveness with regard to checking my vehicle in for service or repairs, service advisors efforts to keep me informed as to the status and needs of the service requested, and completion of the service in a timely manner..
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/10/2020 10:10 AM

Donald, thank you for the kind review! We're so glad that you enjoyed your interactions with our advisors and were updated during every step of the process! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TD
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THOMAS D.
Post Falls, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/27/2020
client vérifiéVérifié Client
Catégorie : Service
Service in check engine light
Great service; gentleman forgot to give me the complimentary car wash coupon, but then again I forgot to
Ask for it!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/29/2020 02:04 PM

Thomas, thank you for the great review! We're so sorry that you didn't get your car wash coupon! We'd love to mail it out to you. All you need to do is reply to marketing@mikewhitefordcda.com and we'll get one out to you with our compliments! Thank you for letting us know! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RF
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RICK F.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2020
client vérifiéVérifié Client
Catégorie : Service
Very accommodating
The folks at Mike white ford are very pleasant and accommodating, fair and responsible.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/27/2020 03:37 PM

Rick, thank you for the fantastic review! We're so glad that you found our team to be pleasant and accommodating! We live by the "treat others the way you'd like to be treated" philosophy. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
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