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SureCritic / Concessionnaire Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1150 reviews)
90

Critiques de CHRISTOPHER BRUNK DEEN

LH
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Lisa H.
Winnabow, NC
2015 Hyundai Sonata
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/29/2021
client vérifiéVérifié Client
5
Catégorie : Service
Service with Chris Deen was excellent
Every time I went to parkway Chris Deen help me every step of the way he worked with me and done everything that he possibly could do
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/28/2021
Type de service : Repair
0
Catégorie : Service
Clutch put In my car
Had to take my car back serval time because of the lack of power and it jerking really bad for them to tell me every time nothing wrong with it that’s cause no lights on the dash and finally lights came on my dash they fixed the lights and return my car and tell me it’s run like a new one and I pull out the parking lot and it’s jerking worse then when I toke it to them so I get back up with the. Take it to them next morning for them to tell me it past there test the first time and then failed the second time and they said needed new clutch so brung it back to have that done and then had to go back and forth about the payment
It’s that they try to do the least they have to to your vehicle and tell you that they did it all that they were supposed to do
I would diff b careful taking ur vehicle here to get serviced
BRETT L., Service Manager de Parkway Hyundai of Wilmington a répondu le 10/28/2021 04:51 AM

Thanks for the information. I will have someone from the team reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
LP
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Lawrence P.
Caswell Beach, NC
2017 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
service
the service crew treats everybody more like friends than customers and they get whatever it takes to get the job done.
HELEN C. de Parkway Hyundai of Wilmington a répondu le 10/11/2021 06:01 AM

Thank you for the 5 stars. We appreciate you choosing Parkway Hyundai for all of your car care needs! 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
BB
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Bob B.
Southport, NC
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
40000 mile maintenance
Exception service in a reasonable amount of time.
HELEN C. de Parkway Hyundai of Wilmington a répondu le 09/27/2021 05:52 AM

Thank you for the 5 stars. We appreciate you choosing Parkway Hyundai for all your car care needs! 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
JK
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John K.
Winnabow, NC
2014 Hyundai Genesis
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2021
client vérifiéVérifié Client
10
Catégorie : Service
Brake problems that were difficult to diagnose
Chris and the tech stall worked diligently to find the problem and deliver my car in a timely way. I am very pleased with the service and the quality. Thank you
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Client vérifié
Leland, NC
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great experience
Very nice and courteous staff. They took care of me from start to finish.
HELEN C. de Parkway Hyundai of Wilmington a répondu le 08/21/2021 08:08 AM

Thank you for the 5 stars. We always appreciate positive feedback from our customers! 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
JK
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John K.
Winnabow, NC
2014 Hyundai Genesis
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2021
client vérifiéVérifié Client
10
Catégorie : Service
Brake problems that were difficult to diagnose
Chris and the tech stall worked diligently to find the problem and deliver my car in a timely way. I am very pleased with the service and the quality. Thank you
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/19/2021
Type de service : Maintenance
9
Catégorie : Service
Service experience
My service rep, Chris was excellent in his hard work with getting the warranty co. to honor the parts and repairs needed. He is very conscientious about what he does.
However, my car came back with brake issues that it did not have when brought in for service. Pretty troubling. Should probably have been road tested a little bit better as brakes are kind of important when you want to stop the car.
No big deal as I have been assured that the problems will be addressed and corrected.
Overall my experience so far has been positive for now.
BRETT L., Service Manager de Parkway Hyundai of Wilmington a répondu le 08/19/2021 11:27 AM

Hello,
I will be reaching out to you about this. 

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Client vérifié
Southport, NC
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great reliable service
The service is always done in a time fashion.
HELEN C. de Parkway Hyundai of Wilmington a répondu le 08/19/2021 06:36 AM

Thank you for the 5 stars. Your words are much appreciated! 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trustworthy Service
Can always expect and to receive top level service with competent explanations of work performed; and, be advised of any future need of my car.
Recommandé
BRETT L., Service Manager de Parkway Hyundai of Wilmington a répondu le 08/06/2021 07:26 AM

Wow! thanks for the kind words and the trust in us. We will continue to work hard to make your experiences great.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
JW
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John W.
Carolina Shores, NC
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional Service Department
Chris Deen and the service department are exceptional. Chris is extremely personable, professional, thorough, and provides detailed explanations for all service work performed. I have the utmost trust and confidence in him and the Parkway service department. Thank you.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 08/02/2021 05:21 AM

Thank you for the 5 stars. We always appreciate positive feedback from out customers. Treating our customers to excellent service is always our priority!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
SA
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Sandra A.
Leland, NC
2019 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/28/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Most service needed was complete
Intermittent braking noise still not fixed.
Recommandé
BRETT L., Service Manager de Parkway Hyundai of Wilmington a répondu le 08/12/2021 06:17 AM

Sorry your having issues with the brake noise. Please contact Chris Deen if it continues.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
HH
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Hannah H.
Wilmington, NC
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional service
Everyone here has been phenomenal. From the salesman that I bought my car from, to the service department. Chris was fantastic with keeping me updated as my car’s engine was replaced, taking care of the inspection, and getting it finished as soon as they could. Professional, kind, and just all around amazing. I’ll never stop raving about Parkway Hyundai, y’all are amazing!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 07/28/2021 07:22 AM

Thank you for you positive 5 star review. We always appreciate your positive feedback and we are happy you had a great service and hope to see you at your next visit! 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Client vérifié
Leland, NC
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Service personnel are courteous and informative, work performed was on time, and there were no issues after completion.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 07/21/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
GT
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George T.
Wilmington, NC
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
I have used Parkway Hyundai service for a number of years. I have always been pleased with the quality of the service and the friendliness, helpfulness of the staff. The facility makes it easy for you to leave your car and provide you with a ride to your office or home or even a shopping store like Costco. I think the staff works very hard to provide exceptional service and they do!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 07/17/2021 07:25 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
LC
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Lloyd C.
Myrtle Beach, SC
2016 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
best people and best service
parkway is simply the best service i know of
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 07/12/2021 06:00 AM

Thank you for the 5 star review. We appreciate your business and look forward to seeing you at your next service!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
AB
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Allen B.
Wilmington, NC
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Nice work and people
Great team. Thank you!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 07/05/2021 05:37 AM

Thank you for the 5 star review. Your kind word are much appreciated!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
SF
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Sheilla F.
Winnabow, NC
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy Customer
I love my vehicle and the dealership!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 07/05/2021 05:34 AM

Thank you for the 5 star review. Your kind words are much appreciated. When our customers leave here happy, that makes us happy! 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
CM
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Charles M.
Pine Knoll Shores, NC
2013 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality of customer service
The maintenance of my vehicle has been superb as well as the customer service representative.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 06/29/2021 06:29 AM

Thank you for the 5 star review. We appreciate you choosing Parkway Hyundai for all your car care needs!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
SM
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Stevenson M.
Wilmington, NC
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Awesome staff
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 06/19/2021 05:54 AM

Thank you for the 5 stars. We appreciate your business!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
CM
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Connie M.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service staff
Great staff, fast and efficient
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 05/29/2021 05:30 AM

Thank you for the 5 stars. Friendly, efficient is what you get when you come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
PG
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Peter G.
Whiteville, NC
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great dealership
I have owned 4 Hyundai’s. Bought the last two from Parkway. Staff has been fantastic and very straightforward. When I am ready to purchase another vehicle I will be going back there.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 05/28/2021 05:24 AM

Thank you for the excellent review! We appreciate you choosing Parkway Hyundai for all of your car care needs!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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