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SureCritic / Concessionnaire Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1150 reviews)
90

Critiques de CHRISTOPHER BRUNK DEEN

DC
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David C.
Leland, NC
2019 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/27/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great effort. Problem with idle stop remains.
Idle stop does not work even with new battery and locking door over night a few days. The idle stop technology may need to be improved
Recommandé
BRETT L., Service Manager de Parkway Hyundai of Wilmington a répondu le 05/31/2021 06:28 AM

Hello,
Thanks for the feed back. I will alert the shop foreman to see if there is any additional information available.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2021
client vérifiéVérifié Client
Catégorie : Service
Friendly, helpful, professional
Chris Deem my service provider was a great communicator by first listening to my concerns and then provided his full attention and action to provide service that gave me confidence that my Hyundai Santa Fe would be both dependable and safe on the road. His follow up after service was provided made me feel valued as a Parkway Hyundai customer.
Recommandé
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2021
client vérifiéVérifié Client
Catégorie : Service
Friendly, helpful, professional
Chris Deem my service provider was a great communicator by first listening to my concerns and then provided his full attention and action to provide service that gave me confidence that my Hyundai Santa Fe would be both dependable and safe on the road. His follow up after service was provided made me feel valued as a Parkway Hyundai customer.
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/16/2021
Type de service : Repair
Catégorie : Service
Good communication and individual personal help
I feel like my concerns were taken seriously and the help was an honest effort to keep me safe and dependable on the road oo
Recommandé
BRETT L., Service Manager de Parkway Hyundai of Wilmington a répondu le 04/19/2021 03:55 AM

Hello,

Not exactly sure why we got a 2 star rating instead of a 5 star. It seems that we took care of your service needs. Hopefully this was just an oversight. I will have the advisor reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
HC
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Harry C.
Southport, NC
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Advisor
See my comments about Chris Deen. He is the face of the Parkway Hyundai service department, and he provides a great face.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 03/30/2021 02:08 PM

Thank you for the 5 stars. Friendly, efficient service is what you get when you when you come to Parkway Hyundai!

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CHRISTOPHER BRUNK DEEN
Client vérifié
Wilmington, NC
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Get the job done.
It is not often when the advisor goes out of his way to establish the issue and then get the work done even though the car was not scheduled for work. Brought it in at 10:am and was returned by 4:00 pm the same day.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 03/29/2021 01:44 PM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

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CHRISTOPHER BRUNK DEEN
Client vérifié
Southport, NC
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
This Hyundai Dealership provides Outstanding Service
Over the past 8 years I have dealt with Parkway Hyundai for purchases and automobile service. I find their representatives to be friendly, competent, and thorough. The dealership is orderly and clean.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 03/22/2021 12:21 PM

Thank you for the compimentary review! Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trustworthy Service
Have received exceptional friendliness and outstanding service and repairs to both of the Hyundai in my family. A Positive Business for the Wilmington Area
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 03/09/2021 05:35 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

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CHRISTOPHER BRUNK DEEN
JH
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Johnathan H.
Wilmington, NC
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Care repairs great
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 03/04/2021 11:42 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

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CHRISTOPHER BRUNK DEEN
DC
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David C.
Leland, NC
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff worked tirelessly to determine why the idle stop was not working. After much testing they determined lack of driving left my battery only half charged. The idle stop has been disabled since to protect the battery
The staff
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 03/02/2021 01:27 PM

Thank you for the 5 stars. We are grateful to have you as part of our Parkway family. 

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CHRISTOPHER BRUNK DEEN
CC
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Cindy C.
Currie, NC
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Cheerful, helpful employees the second you enter the door.
Not only did the dealership contact me for my cars recall, they made it very easy to bring it in at a time that was convenient for me. The work was completed in the time frame they told me it would, and my car was very clean inside when i returned to pick it up. All in all, my experience was that the employees were very helpful and personable, and the service completed very professionallly!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/27/2021 08:49 AM

Thank you for the 5 stars. Friendly,efficient service is what you get when you come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Client vérifié
Leland, NC
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
First Time Hyundai Owner
Purchasing went smoothly. Very informative. Went for 1st service and all is good.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/23/2021 05:13 AM

Thank you for the 5 stars. Friendly, efficient service is what you what you get when you come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Client vérifié
North Myrtle Beach, SC
2014 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Chris Deen
Chris Deen always makes my visit very pleasant!!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/15/2021 05:43 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2015 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trustworthy Service
Staff go to great lengths to assist You in giving them an explanation of repair or service needs in order to provide the Customer with the Best and most expeditious service.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/15/2021 05:45 AM

Thank you for the 5 stars. We are grateful to have you as part of our Parkway family!

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CHRISTOPHER BRUNK DEEN
CH
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Casey H.
Currie, NC
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and friendly service!
The staff was efficient and friendly throughout the visit.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/12/2021 07:27 AM

Thank you for the 5 stars. When our customers leave here happy, that makes us happy!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Client vérifié
Wilmington, NC
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good, dependable service
Buying my Elantra from Parkway Hyundai was an good choice. I am very happy with the car, and my experience with the sales and service people has always been excellent.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/11/2021 05:24 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
CM
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Christopher M.
Wilmington, NC
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They treat their customers like people...
They go above and beyond for their customers. I get up to date txt on the status of my Palisade
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 02/03/2021 12:56 PM

Thank you for the 5 stars. Here at parkway Hyundai, costumer satisfaction is our number one priority!

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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Equus Owner
Chris in service is just awesome!!! NEVER LET HIM GO!!!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 01/07/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
CM
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Connie M.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Visit
Although I had made appointment on line three or four days in advance and received confirmation, the service paperwork was not printed out ahead of time and service personnel had to look up. Not sure what the problem was
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 01/04/2021 06:19 AM

Thank you for the 5 stars. Your words are much appreciated!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Chris was awesome!!
I've never been disappointed with the service at Parkway Hyundai. Chris is very knowledgeable and friendly and the service is fast.
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 12/28/2020 09:36 AM

Thank you for the 5 star. We always appreciate positive feedback from our customers!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Took me in right away!
My brake light on my 2018 Elantra burned out. Chris Service Manager at Parkway found time to fit me in right away!
Recommandé
HELEN C. de Parkway Hyundai of Wilmington a répondu le 12/28/2020 09:35 AM

Thank you for the 5 star. Your feedback is very valuable to our dealership!

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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