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SureCritic / Fontana Hyundai / ALFONSO MORALES
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ALFONSO MORALES

Fontana Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(51 reviews)
85

Critiques de ALFONSO MORALES

MN
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Melissa N.
Fontana, CA
2022 Hyundai Santa Fe Phev
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
I was in a hurry…
When I shopped for my new vehicle I was in a hurry. Everyone took that into account and the transaction was done in a timely manner. I feel like I got a fair trade and they got me into the vehicle I wanted.
BIANCA S. de Fontana Hyundai a répondu le 12/13/2021 08:52 AM

Good Morning melissa thank you for taking the time to fill out our survey .. if you have any questions or concerns we are always here to help you .. 


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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ANGEL SAUCEDO
IV
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Ignacio V.
Coos Bay, OR
2022 Hyundai Tucson Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience
The transaction was very smooth and enjoyable
BIANCA S. de Fontana Hyundai a répondu le 12/08/2021 10:17 AM

GOOD MORNING IGNACIO THANK YOU FOR YOUR POSITIVE FEEDBACK ANY YOUR 5 STAR TREATING OUR CUSTOMERS TO EXCELLENT SERVICE IS ALWAYS OUR PRIORITY.. IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYUNDAI.COM
(909)371-1850 

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
Client vérifié
San Bernardino, CA
2022 Hyundai Tucson Hev
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
2022 Hyundai Hybrid
This was our 1 st experience with Hyundai as well as buying a Hybrid. We had the pleasure of working with Keanu. He was patient and efficient through the entire process .
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
Client vérifié
San Bernardino, CA
2022 Hyundai Tucson Hev
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
2022 Hyundai Hybrid
This was our 1 st experience with Hyundai as well as buying a Hybrid. We had the pleasure of working with Keanu. He was patient and efficient through the entire process .
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/30/2021
10
Catégorie : Sales
Tuscon Hybrid
I am very excited to get to know my new 2022 Tuscon hybrid. Keanu was very helpful . He made sure I test drove a few models to get the feel for a hybrid . The vehicle we wanted was not available however he was able to get us a delivery date. A happy surprise the vehicle came in sooner than expected.
LORRAINE M. de Fontana Hyundai a répondu le 11/30/2021 08:22 PM

Thank you for your feedback! We appreciate your business. 

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
Client vérifié
San Bernardino, CA
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience for 1st time car buyer
For our first ever car-buying experience, we cannot thank Fontana Hyundai enough!

After a couple of aggressive and frustrating appointments with a neighboring dealership in the area, we decided to stop at Fontana Hyundai just to browse their lot. We were pleasantly greeted by Carlos Rojo who showed us their in-stock 2022 Sonatas and Konas. When we expressed our estimated budget, we were not laughed at but instead introduced to Keanu Trujillo who highlighted the Sonata and worked with us throughout our entire purchase. Keanu was very friendly, knowledgeable, and patient with all of our first-time buyer questions; he even offered to wear a face mask to make us feel safe and comfortable.

Fontana Hyundai did not pressure us or use aggressive tactics like others do. They were very accommodating to our needs and extremely helpful. We ended up purchasing our 2022 Sonata and couldn’t be happier with the positive experience and professional service provided by Keanu and the entire Fontana Hyundai team. Thank you so much!
BIANCA S. de Fontana Hyundai a répondu le 11/17/2021 08:31 AM

GOOD MORNING THANK YOU FOR YOUR 5 STARS WE ALWAYS APPRECIATE POSITIVE FEEDBACK FROM OUR CUSTOMERS . IF YOU EVER ANY ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP OUT.


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
BSAENZ@FONTANAHYUNDAI.COM

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
JS
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Janice S.
Rialto, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience
The Rep Keanu was very knowledgeable and professional. He showed us all the features the car had, and there were a lot. He made sure I was comfortable while waiting for the paperwork to be completed. I highly recommend Fontana Hyundai and Keanu as your sales Rep.
BIANCA S. de Fontana Hyundai a répondu le 11/08/2021 08:30 AM

GOOD MORNING JANICE CONGRATULATION'S ON YOUR CAR PURCHASE THIS WEEKEND THANK YOU SO MUCH FOR YOUR FEEDBACK WE LIKE TREATING OUR CUSTOMERS TO EXCELLENT SERVICE IS ALWAYS OUR PRIORITY.. IF YOU NEED ANY HELP OR GOT ANY QUESTION'S OR CONCERNS WE ARE HERE TO HELP YOU ..

BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
Client vérifié
Fontana, CA
2022 Hyundai Ioniq Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best experience
Loved the fact that they don’t push you to purchase a car,
BIANCA S. de Fontana Hyundai a répondu le 11/05/2021 01:51 PM

GOOD AFTERNOON THANK YOU SO MUCH FOR FOR TAKING THE TIME TO TAKE OUR SURVEY WE APPRECIATE YOUR FEEDBACK IT IS IMPORTANT TO OUR DEALERSHIP ..IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE HERE TO HELP..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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ANGEL SAUCEDO
RT
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Remon T.
Fontana, CA
2021 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing Experience with the sales person
I got amazing service from Valerie.
Employés avec lesquels vous avez travaillé
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CARLOS ROJO
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
RT
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Remon T.
Fontana, CA
2021 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing Experience with the sales person
I got amazing service from Valerie.
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/30/2021
0
Catégorie : Sales
The worst service I’ve ever had.
The worst service I’ve ever had. They sold me a car with defective and promised to fix the issue, but once the deal is done they changed their promise and asked me to pay to fix it.
VANESSA R., CRM de Fontana Hyundai a répondu le 11/01/2021 11:05 AM

I apologies Remon. Please feel free to give me a call here directly at the dealer. Customer satisfaction is our priority at all times. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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CARLOS ROJO
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
RY
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Rafael Y.
Fontana, CA
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent
Great services! The people there were extremely nice and helpful! Especially when it came down to car knowledge. They showed me a variety of vehicles that came close to what I want, and kept me informed of everything there was to know about them. My dealer, Angel was amazing and very helpful in answering all my questions and concerns. He was very approachable and made me feel welcomes here. Definitely recommend this place!
BIANCA S. de Fontana Hyundai a répondu le 11/01/2021 08:52 AM

GOOD MORNING RAFAEL WE ARE SO GLAD YOUR EXPERIENCE HERE WAS A POSITIVE ONE. IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP. 


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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ANGEL SAUCEDO
NA
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Nicolas A.
Rialto, CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing experience
Super easy experience. Everyone there was so helpful. Highly recommend this location
BIANCA S. de Fontana Hyundai a répondu le 10/27/2021 02:03 PM

THANK YOU NICOLAS FOR TAKING YOUR TIME TO FILL OUT OUR SURVEY.IF YOU HAVE ANY QUESTION'S OR CONCERNS FEEL FREE TO GIVE US A CALL WE ARE ALWAYS HERE TO HELP  YOU .


BIANCA SAENZ 
CUSTOMER RELATIONS MANAGER 
(909)371-1850
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
Client vérifié
Montclair, CA
2022 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing team!
Everybody at the Fontana Hyundai location were all amazing and welcoming.
Walked out with a Hyundai Venue which I love so much after searching for months.
BIANCA S. de Fontana Hyundai a répondu le 10/27/2021 08:13 AM

GOOD MORNING THANK YOU FOR YOUR POSITIVE FEED BACK TREATING OUR CUSTOMER'S TO EXCELLENT SERVICE IS ALWAY'S OUR PRIORITY.. IF YOU EVER HAVE ANY QUESTION'S OR CONCERN'S WE ARE ALWAYS HERE TO HELP YOU .


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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AMAYRANI ALVAREZ
Client vérifié
Claremont, CA
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Verified Customer
Our salesman, Javier was outstanding.
BIANCA S. de Fontana Hyundai a répondu le 10/18/2021 09:15 AM

Good Morning I'm for the issue you had but thank you for your positive feedback Treating our customer's to excellent service is always our priority. You have any question's or concerns we our always here .


Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
Client vérifié
Rialto, CA
2022 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/16/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Quick and Easy
stopped in to look around. I had been to a few other dealers that day with no luck. But I decided to try Hyundai. I'm so happy I did, I left that night with a new car.
BIANCA S. de Fontana Hyundai a répondu le 10/18/2021 08:44 AM

Good morning we understand your time is valuable ,we appreciate your feedback . Congratulations on your new Vehicle If you have any questions or concerns please feel free to you me a call. 
                                                                                                   

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850 

Employés avec lesquels vous avez travaillé
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CARLOS ROJO
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
Client vérifié
Rialto, CA
2022 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/13/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Stopped by to look, ended up leaving with a brand new car
Drove by the new Hyundai in fontana stopped just to check out what was going on and we left with the perfect car
VANESSA R., CRM de Fontana Hyundai a répondu le 10/14/2021 09:57 AM

Thank you for your survey return. We appreciate you and your business. If you have any questions please don't ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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ANTHONY BOSTON
NM
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Nathan M.
Highland, CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Great
Professional
VANESSA R., CRM de Fontana Hyundai a répondu le 10/11/2021 01:30 PM

Thank you Nathan for your feedback. Congratulations on your new car purchase. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
SB
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Sabri B.
Highland, CA
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing Dealership
Roddy and Jake were very personable and helpful. They made my experience easy and made me realize I was dreading the buying process for no reason. They were able to get me in the exact car I wanted for a comfortable price and in a way shorter amount of time than I anticipated. Fontana Hyundai and it’s employees should be an example for every other car dealership out there.
VANESSA R., CRM de Fontana Hyundai a répondu le 10/05/2021 10:39 AM

We appreciate your business Sabri! Thank you for trusting us with your new car purchase. Don't ever hesitate to reach out to us with any questions. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
SH
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Stephanie H.
North Las Vegas, NV
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2021
client vérifiéVérifié Client
10
Catégorie : Sales
...
Staff was very attentive, I had the pleasure of working with Melissa she definitely knew what she was talking about , she was so friendly the entire time of my visit , made me feel great about my purchase
VANESSA R., CRM de Fontana Hyundai a répondu le 10/05/2021 10:38 AM

Thank you Stephanie for your positive feedback. We hope you are enjoying your new car purchase! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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MELISSA MARTINEZ
Client vérifié
San Bernardino, CA
2022 Hyundai Elantra Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Great Value
Purchased a 2022 Elantra limited hybrid. Great vehicle, good warranty. Hyundai is doing the right thing.
VANESSA R., CRM de Fontana Hyundai a répondu le 10/05/2021 10:36 AM

Thank you for your 5 star review! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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MELISSA MARTINEZ
Client vérifié
San Bernardino, CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent Sales Person
The sales person went above and beyond to facilitate the purchase. They were extremely kind and helpful.
VANESSA R., CRM de Fontana Hyundai a répondu le 09/30/2021 01:02 PM

Thank you Nathan for your 5 star! we appreciate your business. Congratulations on your new car purchase. If you have any questions please feel free to reach out to us.  

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
BR
BRIANNA REYES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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