Solutions d'affaires
English French Canadian
SureCritic / Fontana Hyundai / MELISSA MARTINEZ
avatar

MELISSA MARTINEZ

Fontana Hyundai
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(6 reviews)
93

Critiques de MELISSA MARTINEZ

VH
gravatar
Vicki H.
Diamond Bar, CA
2022 Hyundai Santa Fe Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
client vérifiéVérifié Client
9
Catégorie : Sales
Melissa Martinez is a Fontana Hyundai Treasure
I dreaded the prospect of entering a dealership and car shopping. What a pure pleasure and surprise it was to encounter Melissa Martinez at Fontana Hyundai. She exuded warmth and competence and fun. There was no pressure. She went out of her way to anticipate what we might want to know and had it at the ready. I swear, there was one thing I didn’t particularly like about the car we ended up with, and I voiced it to Melissa. SO sincerely, she talked about that feature in a way that I came to LOVE it. Magic. Ok yeah, that’s good sales, but wow, it worked, because she is the real deal. You aren’t being gaslighted. You can bring your squirmy 8-year old. She became his idol by the end, and she appeared delighted by him (though it made a ton more aggravation for her I’m sure).
This experience with Melissa transformed my ideas of car shopping. Only thing is, she needs to clone herself, or else I always have to shop at Fontana Hyundai from now on.
LORRAINE M. de Fontana Hyundai a répondu le 01/12/2022 02:33 PM

good afternoon vicki thank you for filling out our survey we appreciate your positive feedback..if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
avatar
JOSE CRUZ-ARROYO
JB
gravatar
Jessica B.
Fontana, CA
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Fontana Hyundai is the place to buy your next vehicle process was easy, and pleasant.
The Sales Team at Fontana Hyundai were pleasant to work with. My purchase was
More than I hoped for. I will return to purchase in the future.
BIANCA S. de Fontana Hyundai a répondu le 12/22/2021 03:23 PM

good afternoon jessica thank you for filling out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help u ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
avatar
JOSE CRUZ-ARROYO
AR
gravatar
Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2021
client vérifiéVérifié Client
10
Catégorie : Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure
Employés avec lesquels vous avez travaillé
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
AR
gravatar
Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2021
client vérifiéVérifié Client
10
Catégorie : Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/14/2021
2
Catégorie : Sales
i liked the service but no one shared details on the rebate which was disappointing
i liked the service but no one shared details on the rebate which was disappointing
BIANCA S. de Fontana Hyundai a répondu le 12/14/2021 03:41 PM

good afternoon thank you for your feedback we will be talking to higher management about this issue ..if you have any questions or concerns we are here to help ..

bianca saenz 
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
DT
gravatar
Donald T.
Mira Loma, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Donald Turner
Good service
BIANCA S. de Fontana Hyundai a répondu le 12/13/2021 02:27 PM

good morning donald thank you for your time we appreciate your time an your positive feedback it is important to know our customers experience here at Hyundai that its a good one ..if you have any questions or corners we are always here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
SH
gravatar
Stephanie H.
North Las Vegas, NV
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2021
client vérifiéVérifié Client
10
Catégorie : Sales
...
Staff was very attentive, I had the pleasure of working with Melissa she definitely knew what she was talking about , she was so friendly the entire time of my visit , made me feel great about my purchase
VANESSA R., CRM de Fontana Hyundai a répondu le 10/05/2021 10:38 AM

Thank you Stephanie for your positive feedback. We hope you are enjoying your new car purchase! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
Client vérifié
San Bernardino, CA
2022 Hyundai Elantra Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Great Value
Purchased a 2022 Elantra limited hybrid. Great vehicle, good warranty. Hyundai is doing the right thing.
VANESSA R., CRM de Fontana Hyundai a répondu le 10/05/2021 10:36 AM

Thank you for your 5 star review! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MELISSA MARTINEZ
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.