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SureCritic / Fontana Hyundai / AMAYRANI ALVAREZ
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AMAYRANI ALVAREZ

Fontana Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(14 reviews)
96

Critiques de AMAYRANI ALVAREZ

EL
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Edward L.
Alta Loma, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Friendly sales team
I now I paid more for my new car, and sales staff made it difficult to bargin
BIANCA S. de Fontana Hyundai a répondu le 03/08/2022 03:02 PM

Good Afternoon Edward thank you for your 5 stars , Treating our customers to excellent service is always our priority . If you have any questions or concerns we are here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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AMAYRANI ALVAREZ
HG
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Harvir G.
San Diego, CA
2022 Hyundai Sonata Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great service
Everybody was amazing
LORRAINE M. de Fontana Hyundai a répondu le 02/10/2022 01:28 PM

Good Afternoon Harvir thank you for taking the time to fill out our survey we appreciate your feedback.If you have any questions or concerns we are to help you.

                                                                               Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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AMAYRANI ALVAREZ
RM
RAFAEL MORALES
SU
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Sara U.
Fontana, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Very fast.
Very polite workers and helpful.
LORRAINE M. de Fontana Hyundai a répondu le 02/04/2022 01:48 PM

good afternoon thank you for taking the time to fill out our survey we appreciate to hear feedback from our customers ..if you have any questions or concerns we are here to you ..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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AMAYRANI ALVAREZ
FD
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Flordeliz D.
Fontana, CA
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Happy and satisfied with Santa Cruz : )
Satisfied, it has the power that i never expect for a four cylinder truck, cute and good designed.
LORRAINE M. de Fontana Hyundai a répondu le 01/26/2022 02:18 PM

   good afternoon flordeliz thank you for taking the time to fill out our survey.. if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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AMAYRANI ALVAREZ
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JOSE CRUZ-ARROYO
RM
RAFAEL MORALES
Client vérifié
San Bernardino, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Exelente servicio
Las personas fueron muy amables me guiaron a consegir un carro que se ajustará con mis necesidades ,gustos y presupuesto.
BIANCA S. de Fontana Hyundai a répondu le 01/06/2022 08:27 AM

buenos dias muchas gracias por las cinco estrellas estamos felices de oir que ustedes le gustaron estar aquin in fontana hyundai si tienen preguntas o tienen problemas con el carro siempre estamos aqui ayudarles....



Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
MA
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Michael A.
San Bernardino, CA
2022 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best Hyundai dealer ever ! FAMILY OWNED !!
Fontana hyundai gave me a second chance and i thank them !
BIANCA S. de Fontana Hyundai a répondu le 12/31/2021 08:19 AM

good morning michael thank you for the positive feedback . we are very happy to hear our customers have a great experience her at fontana hyundai .. if you have any questions or concerns we are here to help you..




Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
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JOSE CRUZ-ARROYO
Client vérifié
Los Angeles, CA
2022 Hyundai Venue
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/25/2021
client vérifiéVérifié Client
7
Catégorie : Sales
Negative and costly experience
I give zero stars to this dealership. The car MSRP was 23 grand and it was sold for 29 grand. The manager refused to negotiate the price. By the time they added all the warranties it came to a total of $42,000. I feel ripped off and went back once I saw the total. Some warranties were removed 4 grand of it. Yet, I feel they took advantage of my lack of knowledge and as a woman walking in alone.
BIANCA S. de Fontana Hyundai a répondu le 12/27/2021 08:26 AM

good morning thank you for your feedback we appreciate i will be talking to our higher management about this issue..if you have any questions or concerns we are here to help you .


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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DONNIE HARRIS
GENERAL SALES MANAGER
avatar
AMAYRANI ALVAREZ
AP
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Arthur P.
Redlands, CA
2022 Hyundai Ioniq Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Exceptional
The never left until the last minute. She even put temp car plates & the details of the car.
BIANCA S. de Fontana Hyundai a répondu le 11/03/2021 08:53 AM

GOOD MORNING ARTHUR THANK YOU SO MUCH FOR YOUR POSITIVE FEEDBACK WE APPRECIATE YOU TIME IN FILLING OUT OUR SURVEY YOUR FEEDBACK IS IMPORTANT TO US.IF YOU EVER HAVE ANY QUESTION'S OR CONCERNS GIVE US A CALL WE ARE ALWAYS HERE TO HELP.


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
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JOSE CRUZ-ARROYO
NA
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Nicolas A.
Rialto, CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing experience
Super easy experience. Everyone there was so helpful. Highly recommend this location
BIANCA S. de Fontana Hyundai a répondu le 10/27/2021 02:03 PM

THANK YOU NICOLAS FOR TAKING YOUR TIME TO FILL OUT OUR SURVEY.IF YOU HAVE ANY QUESTION'S OR CONCERNS FEEL FREE TO GIVE US A CALL WE ARE ALWAYS HERE TO HELP  YOU .


BIANCA SAENZ 
CUSTOMER RELATIONS MANAGER 
(909)371-1850
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
Client vérifié
Montclair, CA
2022 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing team!
Everybody at the Fontana Hyundai location were all amazing and welcoming.
Walked out with a Hyundai Venue which I love so much after searching for months.
BIANCA S. de Fontana Hyundai a répondu le 10/27/2021 08:13 AM

GOOD MORNING THANK YOU FOR YOUR POSITIVE FEED BACK TREATING OUR CUSTOMER'S TO EXCELLENT SERVICE IS ALWAY'S OUR PRIORITY.. IF YOU EVER HAVE ANY QUESTION'S OR CONCERN'S WE ARE ALWAYS HERE TO HELP YOU .


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
AMAYRANI ALVAREZ
JO
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John O.
Fontana, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Definitely reccomend ask for Mellissa or Joe vega.
This was overall the best and easiest experience we had here. Definitiely recomend family and friends. Especially Mellissa. She made this whole buying experience a breeze. We felt very comfortable and did not feel like we wer being pushed to buy at all. We came for a 2021 and left with a brand new 2022 hyundai Santa fe. Definitely a 10 out of 10 buying experience!
VANESSA R., CRM de Fontana Hyundai a répondu le 10/11/2021 11:03 AM

Thank you John for your positive return! I am so happy that Melissa was able to assist you. If you ever have any questions please dont ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
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JOSE CRUZ-ARROYO
MB
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Mickey B.
CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing!
Amayrani and JC did A great job at getting me the perfect vehicle.
VANESSA R., CRM de Fontana Hyundai a répondu le 10/05/2021 10:37 AM

Thank you Mickey for your 5 star review! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
avatar
JOSE CRUZ-ARROYO
AW
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Antoinette W.
Fontana, CA
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Friendly, Clean and Helpful
The facilities were clean and accommodating. The inventory selection was great. The staff were all friendly, knowledgeable, and willfully helpful.
VANESSA R., CRM de Fontana Hyundai a répondu le 09/16/2021 11:23 AM

Thank you so much for your 5 star rating! Congratulations on your new car purchase! Please don't ever hesitate to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
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LISA SALCEDO
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AMAYRANI ALVAREZ
Client vérifié
San Bernardino, CA
2021 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Hyundai Venue
Great sales team @ Fontana Hyundai!
VANESSA R., CRM de Fontana Hyundai a répondu le 09/09/2021 02:30 PM

Thank you so much for your positive feedback! Congratulations on your new purchase! If there is anything that you ever need please don't hesitate to rech out to us. Hope to see you here for your first oil change!  

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
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AMAYRANI ALVAREZ
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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