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SureCritic / Fontana Hyundai
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Fontana Hyundai

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(129 Avis)
87
Écrire un avis
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Détails du score

5 stars
89%
4 stars
5%
3 stars
2%
2 stars
1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
16
Total des ReScores™
5,0
Moyenne de ReScore™
87
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(909) 371-1850
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
16850 S Highland Ave Fontana, CA 92336
Obtenir des directions
Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(129 Avis)
Écrire un avis
Avis récents
GS
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Gary S.
Bloomington, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2024
10
Catégorie : Sales
Excellent buying experience
We bought a new 2024 Hyundai Santa Fe Limited hybrid. I did my research on prices and came to Fontana Hyundai with an offer from another dealer. Stevie Lopez was our sales person, and she did an outstanding job showing us all the vehicles available, showing us how everything worked, and went with us for a test drive. She explained that the number person was her boss, Benjamin Veruzco. He came in to talk numbers, Stevie had printed the window invoice sticker for us, and based on the offer from the other dealer, he matched our discounted price, after showing his manager the other offer. He did try to upsell us on the dealer installed accessories, which I flatly refused--so they accepted our final offer. I got an $500.00 cash down for being a veteran.
He brought in the finance options, which we accepted. Alfonso Morales in the finance department was thorough and explained all that we signed
We were very happy with our purchase. BTW--my son also has a Hyundai and is very happy with all his servicing that is done at Fontana Hyndai.
TD
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Tommy D.
Rialto, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2022
8
Catégorie : Sales
Great Service
Bought a car from Fontana, Miguel help my wife and I. Great service, no pressure, polite, and honest. I would definitely go back to work with Miguel.
LORRAINE M. de Fontana Hyundai a répondu le 03/28/2022 09:34 AM

Good Morning Tommy Thank you for the stars ,We appreciate your feedback on your visit here . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
MIGUEL FLORES
TD
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Tommy D.
Rialto, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2022
9
Catégorie : Sales
Great
My wife and I got a 22 Tuscon. Miguel help us and he was great. There was no pressure to buy, honest, enjoyable. I wanted to hang out just because. Definitely ask for Miguel!
LORRAINE M. de Fontana Hyundai a répondu le 03/28/2022 09:20 AM

Good Morning Tommy thank you for the 5 stars , We appreciate your feedback an your visit here at our dealership. If you have any questions or concerns we are here to help you .
Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanajyundai.com
(909)371-1850

FA
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Francisco A.
Fontana, CA
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excelente servicio y amigable relación sin presiones
El local es muy bonito y limpio, todos muy amables, encantado de haber comprado ahi.
BIANCA S. de Fontana Hyundai a répondu le 03/14/2022 12:34 PM

Good Morning Francisco thank you for the 5 stars , We appreciate your feedback. If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
MIGUEL FLORES
JN
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Jorge N.
Fontana, CA
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing customer service
Awesome dealership
BIANCA S. de Fontana Hyundai a répondu le 03/09/2022 12:17 PM

Good Afternoon Jorge thank you for the 5 stars , We appreciate our customers feedback . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
VALERIA NAVARRO
EL
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Edward L.
Alta Loma, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Friendly sales team
I now I paid more for my new car, and sales staff made it difficult to bargin
BIANCA S. de Fontana Hyundai a répondu le 03/08/2022 03:02 PM

Good Afternoon Edward thank you for your 5 stars , Treating our customers to excellent service is always our priority . If you have any questions or concerns we are here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
AMAYRANI ALVAREZ
Client vérifié
Los Angeles, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Matt's Hyun 2022
Great experience at Fontana Hyundai. Exceptional customer service inside and outside. Recommend to my family and friends ??
BIANCA S. de Fontana Hyundai a répondu le 03/08/2022 08:17 AM

Good Morning thank you for your 5 stars , thank you for choiring Fontana Hyundai . If you have any questions or concerns we are here to help you .

Thank You

Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
DESTINY POSEY
AH
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Asa H.
CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Hyundai works with you
Hyundai works with you in getting the vehicle you desire, will by my next car there in the future
BIANCA S. de Fontana Hyundai a répondu le 03/07/2022 02:58 PM

Good Afternoon Asa thank you for taking the time to fill out our survey . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
LISA SALCEDO
avatar
ANGEL SAUCEDO
Client vérifié
Rialto, CA
2022 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great job
Got the best workers
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/01/2022
5
Catégorie : Sales
My Experience
Not what I expected
BIANCA S. de Fontana Hyundai a répondu le 03/02/2022 10:18 AM

Good Morning thank you for your feedback on your visit here at Fontana Hyundai I'm very sorry your visit wasn't a good one i will be talking to higher management about this issue . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
LISA SALCEDO
SL
STEVIE LOPEZ
VF
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Virginia F.
San Bernardino, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Not pushy
Salesman wasn't pushy at all, but had great communication. Knowledgeable about the vehicles he was showing me. Neither him nor his supervisor push me for a sale, but showed interest on my concerns. I was looking but didn't want to buy. Fontana Hyundai made things possible for me to drive away with a new 2022 SUV. Thanks team!!
BIANCA S. de Fontana Hyundai a répondu le 03/01/2022 01:50 PM

Good Afternoon Virginia thank you for your 5 stars , We are so glad your experience here was a positive one . If you have any questions or concerns we are here to help you . 

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
BENJAMIN VERDUZCO
RM
RAFAEL MORALES
Client vérifié
Rancho Cucamonga, CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
client vérifiéVérifié Client
9
Catégorie : Sales
Hyundai
Was a very easy process. Everyone there was so kind and friendly.
BIANCA S. de Fontana Hyundai a répondu le 03/01/2022 01:43 PM

Good Afternoon thank you for your positive feedback and your 5 stars , We always appreciate our customers feedback . If you have any questions or concerns we are always here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
CARLOS ROJO
avatar
LISA SALCEDO
GN
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Gladys N.
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
10
Catégorie : Sales
Wonderful Sales Person!
Helped me out in any way we could! Helped my son find the right vehicle for him! I really appreciate him going above and beyond!
BIANCA S. de Fontana Hyundai a répondu le 03/02/2022 10:31 AM

Good Morning Gladys thank you for your 5 stars , We really appreciate your feedback .If you have any questions or concerns we are here to help you.

Thank You 

Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
CHRISTIAN TORRES
GN
gravatar
Gladys N.
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
10
Catégorie : Sales
Wonderful service!
Christian was a wonder sales specialist with helping find the right car for my son! If you ever stop by make sure to find him!
BIANCA S. de Fontana Hyundai a répondu le 03/01/2022 01:39 PM

Good Morning Gladys thank you for taking the time to fill out our survey we appreciate your feedback on your visit here at Fontana Hyundai. If you have any questions or concerns we are here to help you .
 

Thank You 
Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

CA
gravatar
Crystal A.
Fontana, CA
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Love my new car!
Valeria was great to work with! Definitely recommend asking for her if possible.
LORRAINE M. de Fontana Hyundai a répondu le 02/21/2022 02:29 PM

Good Morning Crystal thank you for the 5 stars . We are glad your experience here was a positive one. If you have any questions or concerns we are here to help you ..
                                                                                   Thank You 
Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850 

Employés avec lesquels vous avez travaillé
avatar
LISA SALCEDO
avatar
VALERIA NAVARRO
OE
gravatar
Olivia E.
Rialto, CA
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent customer service
I would definitely recommend Fontana Hyundai the service was excellent, salesman Miguel was very helpful and informative he explained everything about the car I wanted to buy, everybody at the dealership was friendly I would gladly give them a 10 star, I am so happy I went to this dealership to buy my new sonata.
LORRAINE M. de Fontana Hyundai a répondu le 02/21/2022 08:28 AM

Good Morning Olivia  thank you for your feedback we appreciate to here about you visit here at Fontana Hyundai. If you ever have any questions or concerns we are here to help you .
                                                                                          Thank You 

Bianca Saenz
Customer Relaitons manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MIGUEL FLORES
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