avatar

ANTHONY BOSTON

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(14 reviews)
87

DM
gravatar
Deborah M.
San Bernardino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience
The Sales Person, Millez Boston helped make the purchase of our new car very Pleasant. He was very knowledgeable in regards to the vehicle we purchased, gave us great insight and took the time to show us all the great features and how they function, never felt rushed. A very welcomed and warm atmosphere. Thank you Hyundai Fontana!
BIANCA S. de Fontana Hyundai a répondu le 01/10/2022 03:46 PM

good afternoon deborah thank you for filling out our survey we appreciate our customers feedback..if you have any questions or concerns we are always here to help you.


Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé

DS
gravatar
Donnelle S.
Murrieta, CA
2022 Hyundai Ioniq Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great buying experience
I don’t usually like to buy from dealerships and I told myself I would never buy new again but Fontana Hyundai and their whole team made this buying experience enjoyable. We were there for the majority of the day however we did buy two vehicles and negotiated them separately so that prolonged our time there. Miles our product specialist was great! He was very patient and not pushy and we appreciated his honesty and knowledge the most. Would definitely recommend anyone who is looking into getting a new vehicle to visit Fontana Hyundai!
BIANCA S. de Fontana Hyundai a répondu le 01/10/2022 03:08 PM

good afternoon donnelle thank you for your positive feedback we are very happy to hear that you had  a great experience here at fontana hyundai. if you have any questions or concerns we are always here to help you..


Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Client vérifié
Highland, CA
2022 Hyundai Ioniq Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Going to a dealership wasn't a nightmare!?
We shopped at multiple car dealerships and the Fontana Hyundai dealership stood out as the best combination of friendliness and competence. Miles Boston and Roddy were a pleasure to work with.
BIANCA S. de Fontana Hyundai a répondu le 12/22/2021 03:15 PM

  good afternoon thanks for the positive feedback we appreciate your time for filling out our survey .. if you have any questions or concerns we are always her to help you..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé

Client vérifié
CA
2022 Hyundai Ioniq Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Na
Na
BIANCA S. de Fontana Hyundai a répondu le 12/21/2021 08:54 AM

good morning thank you for your time in filling out our survey we appreciate your positive feedback your feedback is valuable to our dealership ..if you have any questions or concerns we are always here to help you..

bianca saenz 
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé

Client vérifié
Calimesa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Customer 2021 December
Thank you Hyundai Fontana for getting me into a sport car that I want it was worth the wait. They treat you like family and they do everything they can to get you a car of your choice I give 100 stars ?
BIANCA S. de Fontana Hyundai a répondu le 12/20/2021 08:43 AM

good morning thank you for your 5 stars its good to hear our customers have a good experience here at our dealership..if you have any questions or concerns we are always here to help you..



bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé

DL
gravatar
Donette L.
Montclair, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Stellar Experience
The floor staff personnel (Milez) did a stellar job. With the upper manager (Jose) it was a little back-and-forth regarding haggling on the price.
BIANCA S. de Fontana Hyundai a répondu le 12/06/2021 08:19 AM

GOOD MORNING DONETTE THANK YOU FOR TAKING THE TIME TO FILL OUT OUR SURVEY YOUR FEEDBACK IS IMPORTANT TO OUR DEALERSHIP . IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYYUNDAI.COM
(909)371-1850 

Employés avec lesquels vous avez travaillé

KJ
gravatar
Karen J.
Stevenson Ranch, CA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing Follow up
Satisfied with the follow up phone call from Vanessa and Miles
Employés avec lesquels vous avez travaillé

KJ
gravatar
Karen J.
Stevenson Ranch, CA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing Follow up
Satisfied with the follow up phone call from Vanessa and Miles

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/30/2021
10
Catégorie : Sales
I love Milez
BEST EVER DEALER IN THE WORLD
LORRAINE M. de Fontana Hyundai a répondu le 11/30/2021 02:02 PM

Thank you Karen for your review. 

Employés avec lesquels vous avez travaillé

Client vérifié
Rialto, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/13/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Stopped by to look, ended up leaving with a brand new car
Drove by the new Hyundai in fontana stopped just to check out what was going on and we left with the perfect car
VANESSA R., CRM de Fontana Hyundai a répondu le 10/14/2021 09:57 AM

Thank you for your survey return. We appreciate you and your business. If you have any questions please don't ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Fontana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2021
client vérifiéVérifié Client
10
Catégorie : Sales
The Best
Milez never gave up in wanting to sell me the car I wanted and was always optimistic
VANESSA R., CRM de Fontana Hyundai a répondu le 10/08/2021 01:27 PM

Thank you Brandon for your 5 star review. Congratulations on your new car purchase! If you have any questions please feel free to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Alta Loma, CA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Great Experience!!!
So I had a really hard time at another dealership but these guys were truly patient and awesome. They were quick to provide solutions each step of the way and even though it was really late, they still came through for my husband and me.

Client vérifié
Alta Loma, CA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Great Experience!!!
So I had a really hard time at another dealership but these guys were truly patient and awesome. They were quick to provide solutions each step of the way and even though it was really late, they still came through for my husband and me.

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/06/2021
8
Catégorie : Sales
Great Experience!
So I had a really hard time at another dealership but these guys were truly patient and awesome. They were quick to provide solutions each step of the way and even though it was really late, they still came through for my husband and me.
VANESSA R., CRM de Fontana Hyundai a répondu le 10/07/2021 02:21 PM

Thank you Alba for your survey return. I apologize on behalf of our dealership for the miscommunication of the delivery process. If you have any questions or concerns please do't ever hesitate to give us a call or feel free to reach to me directly. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

Client vérifié
Fontana, CA
2022 Hyundai Sonata Hev
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/29/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Great Service from Milez!
Overall great experience with sales rep. However the experience with the finance manager was a headache. Felt like he was not listening to the information I was providing.
VANESSA R., CRM de Fontana Hyundai a répondu le 09/29/2021 02:25 PM

Congratulations on your new car purchase. I truly apologize for your experience you had with finance I will definitely have a conversation and see how we can fix this issue. If there is anything that you might need please feel free to contact me.  

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

PR
gravatar
Pamela R.
Rialto, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best dealership experience I have ever had
I went in to look at the Kona and was impressed with the amount of knowledge and detailed information I was given in such a short manner as well as the other recommendations that would fit my needs and over exceeded my expectations, the customer service is like no other I truly felt so comfortable and satisfied with my purchase and never felt rushed or pressured at any point which is extremely important with any potential sale. I originally just went in to look but with the amount of care , education and effort that was made I happily walked out with my brand new 2022 Hyundai I can easily say I made the best choice after looking for several months and having horrible experiences at other brand dealerships. Huge thank you too Dylan and Miles and the rest of the team who made this experience so great!
VANESSA R., CRM de Fontana Hyundai a répondu le 09/27/2021 01:50 PM

Thank you so much Pamela for your positive feedback! As a new store our goal here is 100% customer satisfaction. I am glad that Miles and Dylan were able to assist you. Congratulations on your new car purchase. If you have any questions or concerns please don't ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

LR
gravatar
Leila R.
Pomona, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2021
client vérifiéVérifié Client
10
Catégorie : Sales
informal, attentive, friendly and excellent service
excellent service, friendly people, attentive
VANESSA R., CRM de Fontana Hyundai a répondu le 09/22/2021 10:55 AM

Congratulations Leila on your new car purchase! Thank you for your positive review. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

JB
gravatar
Jazmine B.
Fontana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Monthly Childcare
This place is AMAZING! Not only is the Hyundai warranty package outstanding but the whole entire staff is friendly, polite, and helpful. Out of all their staff, I truly appreciate Milez and Roddy. I needed a new car for my business called “Monthly Childcare,” and they were able to help me retrieve a car at a reasonable price. Thank Hyundai!!
VANESSA R., CRM de Fontana Hyundai a répondu le 09/20/2021 01:42 PM

Thank you so much Jazmine for your positive feedback! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.