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SureCritic / Fontana Hyundai / ALFONSO MORALES
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ALFONSO MORALES

Fontana Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(51 reviews)
85

Critiques de ALFONSO MORALES

FA
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Francisco A.
Fontana, CA
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excelente servicio y amigable relación sin presiones
El local es muy bonito y limpio, todos muy amables, encantado de haber comprado ahi.
BIANCA S. de Fontana Hyundai a répondu le 03/14/2022 12:34 PM

Good Morning Francisco thank you for the 5 stars , We appreciate your feedback. If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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MIGUEL FLORES
JN
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Jorge N.
Fontana, CA
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Amazing customer service
Awesome dealership
BIANCA S. de Fontana Hyundai a répondu le 03/09/2022 12:17 PM

Good Afternoon Jorge thank you for the 5 stars , We appreciate our customers feedback . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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VALERIA NAVARRO
EL
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Edward L.
Alta Loma, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Friendly sales team
I now I paid more for my new car, and sales staff made it difficult to bargin
BIANCA S. de Fontana Hyundai a répondu le 03/08/2022 03:02 PM

Good Afternoon Edward thank you for your 5 stars , Treating our customers to excellent service is always our priority . If you have any questions or concerns we are here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
LISA SALCEDO
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AMAYRANI ALVAREZ
Client vérifié
Los Angeles, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Matt's Hyun 2022
Great experience at Fontana Hyundai. Exceptional customer service inside and outside. Recommend to my family and friends ??
BIANCA S. de Fontana Hyundai a répondu le 03/08/2022 08:17 AM

Good Morning thank you for your 5 stars , thank you for choiring Fontana Hyundai . If you have any questions or concerns we are here to help you .

Thank You

Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
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DESTINY POSEY
VF
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Virginia F.
San Bernardino, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Not pushy
Salesman wasn't pushy at all, but had great communication. Knowledgeable about the vehicles he was showing me. Neither him nor his supervisor push me for a sale, but showed interest on my concerns. I was looking but didn't want to buy. Fontana Hyundai made things possible for me to drive away with a new 2022 SUV. Thanks team!!
BIANCA S. de Fontana Hyundai a répondu le 03/01/2022 01:50 PM

Good Afternoon Virginia thank you for your 5 stars , We are so glad your experience here was a positive one . If you have any questions or concerns we are here to help you . 

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
BENJAMIN VERDUZCO
RM
RAFAEL MORALES
SH
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Semaj H.
Fontana, CA
2022 Hyundai Veloster N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Miguel the best
Miguel is new to the dealership, but he really gave his full effort to help me get my dream car.
LORRAINE M. de Fontana Hyundai a répondu le 02/09/2022 03:39 PM

Good Afternoon thank you for your time on filling out our survey we appreciate your feedback ..If you have any questions or concerns we are hereto help you ..

                                                                                    Thank You

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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LISA SALCEDO
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MIGUEL FLORES
DP
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Dawn P.
Ridgecrest, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Service excellence
Overall amazing experience! To the salesman (Angel) and the manager. Very seamless and non stressful.
LORRAINE M. de Fontana Hyundai a répondu le 02/07/2022 08:43 AM

Good Morning Dawn congratulation on your New vehicle purchase , we appreciate your feedback..If you have any questions or concerns we are to help you ..


                                                                   Thank You

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850 

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
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ANGEL SAUCEDO
RM
RAFAEL MORALES
SU
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Sara U.
Fontana, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Very fast.
Very polite workers and helpful.
LORRAINE M. de Fontana Hyundai a répondu le 02/04/2022 01:48 PM

good afternoon thank you for taking the time to fill out our survey we appreciate to hear feedback from our customers ..if you have any questions or concerns we are here to you ..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
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AMAYRANI ALVAREZ
JS
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Jose S.
San Bernardino, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excelente services.
they are exceptional, they help you a lot and work with you to make your purchase a pleasant one.
LORRAINE M. de Fontana Hyundai a répondu le 02/03/2022 08:27 AM

good morning Jose thank you for taking the time to fill out our survey we appreciate to hear from our customers on their visit here at fontana hyundai .. if you have any questions or concerns we are here to help you ..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
LISA SALCEDO
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BENJAMIN VERDUZCO
RH
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Rauni H.
Fontana, CA
2022 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Hyundai Sonata Reviews
I appreciate the Hyundai dealership located in Fontana CA , they helped me with the process of my first time buying a car. Would really recommend them
LORRAINE M. de Fontana Hyundai a répondu le 01/31/2022 08:21 AM

Good Morning Rauni thank you for filling out our survey it's always good to hear from our customer's experience here at Fontana Hyundai .. If you have any questions or concerns we are here to help you ..





                                                                         Thank You 
Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MIGUEL FLORES
AM
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Anna M.
Oakland, CA
2022 Hyundai Ioniq Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience overall
Just purchased a new car over the weekend from Dylan and Roddy over at Fontana Hyundai. Couldn't have asked for a better experience - the team is friendly and efficient. I had a very specific model/trim I was looking for (and it's hard to come by!). In terms of the overall package, they worked with my non-negotiables and gave me exactly what I was looking for in regards to price. I'd purchase another car at this dealer and recommend their services.
LORRAINE M. de Fontana Hyundai a répondu le 01/21/2022 08:25 AM

good morning Anna thank you so much  for your 5 star, we appreciate the  positive feedback in your experience here at fontana hyundai.. if you ever have any questions or concerns we are here to help you .. 



Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
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DYLAN YOUNG
Client vérifié
Fontana, CA
2022 Hyundai Tucson Phev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2022
client vérifiéVérifié Client
10
Catégorie : Sales
2022 Tucsan plug in - New Years Eve
Angel Saucedo was awesome. During the whole deal he was very attentive and patient with us. Even after the deal and I took the car home he still helped me out with a few things for my car. I will definitely look for Angle when I buy my next Hyundai.
LORRAINE M. de Fontana Hyundai a répondu le 01/17/2022 09:15 AM

good morning thank you for taking the time , it makes us happy to hear that are customers experience here at fontana hyundai is a great one ... if you have any questions or concers we are here to help you..



Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
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ALFONSO MORALES
avatar
LISA SALCEDO
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ANGEL SAUCEDO
Client vérifié
Victorville, CA
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Exceptional customer service
Fontana Hyundai staff were amazing. Keanu was able to give us a complete run through of our new vehicles’ options and how to link our blue link account. Keanu was also very patient with the whole process. So happy with our buying experience.
LORRAINE M. de Fontana Hyundai a répondu le 01/13/2022 11:40 AM

good morning thank you so much for your 5 star and your positive feedback we appreciate to hear our customers experience here was a great one ..if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager
(909)371-1850
bsaenz@fontanahyundai.com

LORRAINE M. de Fontana Hyundai a répondu le 01/13/2022 11:46 AM

good morning thank you for taking the time to fill out our survey we are very happy to hear that you had a great experience here at fontana hyundai.. if you have any questions or concerns we are always here to help you..


Bianca Saenz
Customer Relations Manager
(909)371-1850
bsaenz@fontanahyundai.com

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
ER
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Estebano R.
Fontana, CA
2022 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great dealer to buy car
Very professional
BIANCA S. de Fontana Hyundai a répondu le 12/28/2021 01:05 PM

good afternoon thank you for your 5 star we appreciate your feedback. if you have any questions or concerns we are here to help you ..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
TREVOR CLARK
Client vérifié
Fontana, CA
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Valeria was a great salesperson
Valeria was very helpful and knowledgeable on the Tucson
BIANCA S. de Fontana Hyundai a répondu le 12/27/2021 04:08 PM

good afternoon thank you for taking the to fill out our survey we appreciate our customers feedback an that their experience here was a good one.. if you have any questions or concerns we are here to help you...


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
VALERIA NAVARRO
LL
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Lisa L.
Los Angeles, CA
2022 Hyundai Ioniq Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great sales person
Was a great sales person and a nice clean dealership
BIANCA S. de Fontana Hyundai a répondu le 12/27/2021 08:35 AM

good morning lisa thank you for the 5 star we our happy to see your experience here was a good one we are always happy to here our customers our happy .. if you have any questions or concerns we are here to help ..



bianca saenz
customer relations manager
(909)371-1850
bsaenz@fontanahyundai.com

 

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
TS
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Tammerin S.
Fontana, CA
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Love my new car
I had a great experience at Fontana Hyundai. Benji did a great job and was highly professional and very friendly. Roddie was great as well . Looking forward to returning for service on my vehicle . If you are in the market for a car give them a shot . They are a great dealership and do not pressure you .
BIANCA S. de Fontana Hyundai a répondu le 12/27/2021 08:22 AM

good morning tammerin thank you for taking the time to fill out our survey an for your positive feedback we appreciate our customers feed back..if you have any questions or concerns we are always here to help..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
BENJAMIN VERDUZCO
Client vérifié
Taft, CA
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great customer service!
Sales staff was awesome and negotiated price was fair. Thanks!
BIANCA S. de Fontana Hyundai a répondu le 12/16/2021 12:56 PM

good afternoon michele thank you for your time thank you for your positive feedback we are happy to hear your experience here was a good one ..if you have any question's or concerns we are always here to help you..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
BILLY RICE
RM
RAFAEL MORALES
AD
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Anthony D.
San Bernardino, CA
2022 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Purchased 2022 Elantra SEL
Great staff amazing service! Trevor and Jose are the guys to go to! I would recommend anyone who wants a nice affordable car or SUV. Didn’t think I would leave with a car but the guys there took care of me and helped me leave with a brand new car!!
BIANCA S. de Fontana Hyundai a répondu le 12/13/2021 09:08 AM

Good Morning Anthony we appreciate you taking the time to fill out our survey an thank you for the 5 stars ..if you have any questions or corners we are here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
TREVOR CLARK
CJ
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Chikin J.
Chino, CA
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Good and fast transaction
I researched the price of the various Palisade trims and I knew what my trade-in was worth. I negotiated with Marissa on the phone and decided to come in when I got my deal. Brianna took us on a test drive and had a great attitude. She let me verify the car didn't have any issues that I read about in the forums.

I basically told them what I was willing to pay and what I was willing to accept on my trade-in. Although there was a slight pricing disagreement with the sales manager, it was quickly resolved. We came to an agreement within a few minutes since this was a cash deal. Unfortunately, had to go home to retrieve the Pink Slip and unlock my Credit Report at the various agencies. They needed to verify the credit worthiness of my check.

The paperwork was quickly processed, the was check signed and car delivered within an hour if we exclude the hiccup in the middle. Overall, the process was smooth and fast. We will come back to purchase another car.
BIANCA S. de Fontana Hyundai a répondu le 12/13/2021 09:05 AM

Good Morning Chikin thank you for your positive feedback we are glad your experience here at our dealer was a good  one.. If you have any questions or cocnerns we are here to help you..


Bianca Saenz
bsaenz@fontanahyundai.com
Customer Relations Manager
(909)371-1850
 

Employés avec lesquels vous avez travaillé
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
BR
BRIANNA REYES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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