I always get nervous using my brakes.
I have always had a braking problem. I realized this on the second day after purchasing my vehicle when I drove it on the highway. First, I thought it was a wheel balancing issue, and due to my busy schedule, it took me some time before getting back to the dealer. When I got to the dealer, I, with my mechanical mind, requested an alignment and balance, only to leave there with the same problem. Being disgruntled, I lashed out at the survey that was sent out after each service. letting them know that the problem wasn't fixed. I was chastised for asking for the wrong service, as if the mechanic in me should have known what the problem was. On their (the dealer's) second look, I was informed that all the rotors were warped and had to be changed. I breathed a sigh of relief until I hit the highway a few minutes later.
I am still experiencing the sudden grabbing of the brakes or lack thereof at intervals every time I drive my Tucson. Driving is very unnerving for me. I have concluded that they don't know what the problem is. The aggressive attitude that was meted out to me when they changed the rotors made me not want to go back there, not even for an oil change.
This is my second Tucson from the same dealer. My first Tucson also had braking issues, which took a few visits before it was somewhat rectified. The reason I kept going back was because of the staff and how they treated me throughout all those visits. When I got my rotors changed, during that visit, the associate who assisted me made me feel as if I was the problem.