Dealership had problems plus also not able to sell well to females with money in hand (yes CASH!); newly re-tooled Santa Fe not as good as 2004.
I loved my Santa Fe 2004, I liked the inside and the outside; I liked the engine and the AWD efficacy. Loved the Sand exterior, tan leather interior. Loved layout. New Santa Fe WAY too big, I should have been directed by dealer to Tucson maybe? Colors vanilla/ho-hum on 2021 Santa Fe, interior layout mostly just nuts. Also, interior black leather was like driving around in a big dark cave. Ugh. Dealer was unresponsive and main sales rep / contact quit so I was an "orphan". Even with $$$ in hand and budget of $40K dealer unable to sell to a female, sheesh. I do have a brain. Many mistakes by dealer and I HATED my brand new Santa Fe; sold it. Love my new 2021 COPPER with WHITE INTERIOR with Black Encore GX & have 140K miles already. (Hyundai:
Hint, hint!). And, desperately need to completely re-do sales approach w/females at dealership and need better vehicle selection, tooling, design. Anotherwords, begin anew ASAP or simply wave goodbye to future sales. With no sales, eventually don't need service either!