TJ

Tyler Jorgensen

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1062 reviews)
76

JK
gravatar
JESSE K.
Nordman, ID
MLT ML320C
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2019
client vérifiéVérifié Client
Catégorie : Service
Great experience
Very attentive service and professional. Very happy.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 04/04/2019 05:10 PM

This is fantastic to hear Jesse! Thank you so much for the 5 star rating and review! We appreciate your choice in Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

SW
gravatar
SHERYL W.
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2019
client vérifiéVérifié Client
Catégorie : Service
Oil change
Fast acknowledgement. Curious saleship, service excellent
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 04/03/2019 11:59 AM

We are pleased to hear that our service is always meeting your high expectations, Sheryl! Thank you for taking the time to share your thoughts with us. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

JM
gravatar
JAMES M.
Otis Orchards, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2019
client vérifiéVérifié Client
Catégorie : Service
Everyone was very friendly and helpful.
It was a pleasure working with Jeff. He listened to what we felt we needed then went right getting us the best deal possible.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 04/03/2019 11:24 AM

This is wonderful to hear, James! Welcome to the Mike White Ford family. We are happy to hear that Jeff made it an enjoyable experience for you. We hope we have earned your loyalty and look forward to any future visits. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

JA
gravatar
JAY A.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2019
client vérifiéVérifié Client
Catégorie : Service
Very good
Very helpful andprofessional
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 04/02/2019 04:49 PM

Thank you so much Jay, for this 5 star review! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

DM
gravatar
DENNIS M.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2019
client vérifiéVérifié Client
Catégorie : Service
Customer service is great!
From the time l drove my vehicle into the service department the department representative working with me was very interested in learning my vehicle problem. He actually had a technician (Billy) come out to help with the diagnostic to make sure they knew exactly what the problem was. I was really impressed with Tyler as he really is interested in getting the problem identified and fixed so I could get back on the road as soon as possible. Way to go Tyler!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 04/02/2019 04:55 PM

This is what we like to hear! Thank you so much for taking the time to share your experience about the Service Department with us! Tyler and Billy are pretty great, and we are lucky to have them. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

HV
gravatar
HENERY V.
Dalton Gardens, ID
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/31/2019
client vérifiéVérifié Client
Catégorie : Service
didnt like that I had to wait 1/2 hour after the service was done
Everything was great, friendly staff,
the only thing that upset me was I saw my car being parked after
the service, but it was 1/2 hour later that they came and got me.
I did not understand why it took so long to get me.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 04/03/2019 10:23 AM

Thank you so much for taking the time to share your thoughts Henery! If you would not mind giving me a call when you get a chance so we can discuss more of this over the phone. We appreciate you choosing Mike White Ford and look forward to hearing from you. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

ST
gravatar
STEPHEN T.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
client vérifiéVérifié Client
Catégorie : Service
Great Service
Customer service is always excellent and friendly both sales and service.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/30/2019 07:54 AM

We are pleased to hear that our service and sales is always meeting your high expectations, Stephen! Thank you for taking the time to share your thoughts with us. We look forward to your next service visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

DW
gravatar
DON W.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2019
client vérifiéVérifié Client
Catégorie : Service
Awesome service knowledge
They see things only true professionals can see
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/29/2019 01:24 PM

We are very proud of the team we have in our Service Department! It's great to hear that their knowledge and collaboration really show through to you. Thank you for the 5 star rating and review! We look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

CH
gravatar
CATHY H.
Coeur D'Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/28/2019
client vérifiéVérifié Client
Catégorie : Service
Friendly and nice waiting room...
It was ok but I did ask Cole to change the wiper blades and they were marked as needing new ones but they didn't do it??? It took a hour and 20 minutes for just the oil change which I think was way longer than last time.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/28/2019 04:37 PM

Thank you so much Cathy, for taking the time to rate and review our Service Department. If you would not mind giving me a call on your free time at 208-664-9211, I would like to discuss this situation over the phone and get more feedback. We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

CD
gravatar
CHRIS D.
Sandpoint, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2019
client vérifiéVérifié Client
Catégorie : Service
Oil change
Great on time service! Excellent customer service from the first phone call to the delivery.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/28/2019 03:36 PM

This is what we like to hear! Thank you for the 5 star rating and review. We appreciate your choice in Mike White Ford and hope to see you in again in the future! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2019
client vérifiéVérifié Client
Catégorie : Service
Summer tires poem
Winter is over
The snow has melted
The weather was warm
So to the ford garage I was headed.

I gave them my keys
My tires are on wheels
They were in my backseat
My shoes have no heels

This poem is kind of weird
My review was kind of boring
I had Butterfinger Latte
And sat in the waiting room snoring

I got a new battery
The old one was 2/3 dead
My poem is over
The magazines I did read.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/27/2019 04:28 PM

We are in love with this poem! Thank you so much for taking the time to write this! It has made all of our day here at Mike White Ford. We appreciate you choosing us and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

RS
gravatar
RYAN S.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2019
client vérifiéVérifié Client
Catégorie : Service
Convenient and easy
Every time I've gone to Mike White Ford, they've made it extremely easy and convenient to drop off and pick up and are very forthcoming about what's necessary and not regarding maintenance and work done on my truck.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/26/2019 02:50 PM

We are pleased to hear that our service is always meeting your high expectations, Ryan! Thank you for taking the time to write such a glowing review. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

DN
gravatar
DAVID N.
Coeur D'Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/22/2019
client vérifiéVérifié Client
Catégorie : Service
?
Good servie, fair pricing. Will come back.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/22/2019 03:54 PM

This is what we like to hear! Thank you for the 5 star rating and review David. We appreciate your choice in Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

CH
gravatar
CINDY H.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2019
client vérifiéVérifié Client
Catégorie : Service
Owner
They make sure we are satisfied with the service we got that day. Always friendly people.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/21/2019 04:03 PM

Thank you so much Cindy, for this amazing review! It`s great to hear that you were satisfied with your last experience! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

JS
gravatar
JEANINE S.
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2019
client vérifiéVérifié Client
Catégorie : Service
Service Dept-Oil change
Friendly, quick attendants to welcome you. Service done quickly and efficiently.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/21/2019 04:01 PM

We love happy customers, Jeanine! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

LS
gravatar
LEEZA S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2019
client vérifiéVérifié Client
Catégorie : Service
Great service!!
Had a great experience at this dealership!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/21/2019 03:03 PM

This is what we like to hear! Thank you for the 5 star rating and review. We appreciate your choice in Mike White Ford and hope to see you in again in the future! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

LK
gravatar
LAWRENCE K.
Coeur D Alene, ID
MERC MARNR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2019
client vérifiéVérifié Client
Catégorie : Service
Oil, Filter and Tire Rotation
Besides having the oil and tires taken care of, they also check fluid levels and bring them up to full, as well as checking the tires, brakes. This service center is always extremely thorough, they are top notch
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/21/2019 03:02 PM

We love happy customers, Lawrence! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

DR
gravatar
DAN R.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2019
client vérifiéVérifié Client
Catégorie : Service
Oil change
They were quick, efficient and had it done faster than estimated time, also fixed another issue as well
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/21/2019 11:20 AM

This is what we like to hear! Thank you so much Dan, for taking the time to share your experience with us! We appreciate you choosing Mike White Ford and look forward to seeing you again! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Deer Park, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2019
client vérifiéVérifié Client
Catégorie : Service
oil change
fast & friendly--1 hour
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/20/2019 03:55 PM

Thank you so much for taking the time to write this wonderful review! We understand how valuable your time is and we will always do whatever we can to make it a quick and smooth process. We look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

MP
gravatar
MEREDITH P.
WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2019
client vérifiéVérifié Client
Catégorie : Service
Service
Though hard to get appt once schedule everything is done with excellence
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/19/2019 04:27 PM

Thank you so much Meredith, for the 5 star rating! We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.