TJ

Tyler Jorgensen

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1062 reviews)
76

LG
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LOUIE G.
Coeur D'Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/02/2019
client vérifiéVérifié Client
Catégorie : Service
Good
Very happy with service.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/05/2019 10:32 AM

Thank you so much Louie, for taking the time to write this amazing review! We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
client vérifiéVérifié Client
Catégorie : Service
Great and friendly service
The employees are so helpful and informative. In and out in less than an hour for my oil change. I’ll never go anywhere else again.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/02/2019 12:15 PM

We love happy customers! Thank you for taking the time to share your thoughts about our Service Department. We look forward to your next regular maintenance visit!

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

BW
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BURMA W.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
client vérifiéVérifié Client
Catégorie : Service
Dependably excellent service
Efficient, pleasant staff; and a comfortable place to be.

Appreciate.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/02/2019 11:01 AM

Wow Burma, thank you so much for this glowing review! I can not tell you enough how much this recommendation means to all of us here. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

DB
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DAVID B.
Coeur D Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/01/2019
client vérifiéVérifié Client
Catégorie : Service
Customer Service on Point
As usual, the customer service was excellent. Both Tyler and Lougene (sp?) we’re friendly and professional.

Only 4 Stars because as I was driving away, an indicator came on saying the wiper fluid needed to be refilled and this is one of them items they check / fill.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/02/2019 09:35 AM

Hello David, thank you so much for taking the time to write this review! I am so glad that Tyler got a chance to speak with you this morning. If there is anything else we can provided please, don`t hesitate to ask. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
client vérifiéVérifié Client
Catégorie : Service
Service Dept... Perfection
As always the Service Dept excells with their performance! Thanks to all?
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 03/01/2019 01:48 PM

We are very proud of the team we have in our Service Department! It's great to hear that their knowledge and collaboration really show through to you. Thank you for the 5 star rating and review! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

CK
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CHRIS K.
Noxon, MT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2019
client vérifiéVérifié Client
Catégorie : Service
Excellent service
The service department was great. They did an awesome job!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/28/2019 09:39 AM

We are pleased to hear that our service is always meeting your high expectations, Chris! Thank you for taking the time to share your thoughts with us. We look forward to your next service visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2019
client vérifiéVérifié Client
Catégorie : Service
Maintenance
Went in for a lube and oil change as well as repair to a damaged front struts. Work was done on schedule, as quoted. A ride home and back was provided. A recall item was processed and a car wash chit provided. All personnel we're helpful and courteous. Overall, a good experience.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/27/2019 03:59 PM

We love happy customers! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

RC
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RICHARD C.
Nordman, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2019
client vérifiéVérifié Client
Catégorie : Service
Ready ahead of time.
Clean and friendly. We forgot or lost car wash coupon.
Need to call back for break work. We live at priest lake so trip to dealer are not often but will happen.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/27/2019 01:17 PM

Thank you so much Richard, for this fantastic review! We sent you some car wash coupon through via mail and you should be receiving those very soon. We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/26/2019
client vérifiéVérifié Client
Catégorie : Service
Pleasant experience
People pleasant, timely oil change and I was able to get an appointment for service in just a few days. I also like the waiting area.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/27/2019 11:52 AM

Thank you so much for this 5 star review and recommendation! It`s great to hear that you had a wonderful experience and enjoyed our waiting area. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

JL
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JENNIFER L.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2019
client vérifiéVérifié Client
Catégorie : Service
Awesome Customer Service
I dropped my car off they knew my name and got my car in and out within my lunch hour. The two guys that help me were awesome and had great customer service skills.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/26/2019 03:35 PM

This is what we like to hear! Thank you so much Jennifer, for taking the time to share your experience and thoughts with us! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

RB
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RONALD B.
Priest River, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2019
client vérifiéVérifié Client
Catégorie : Service
Expedition
Great communication during process
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/26/2019 02:49 PM

Thank you so much Ronald, for this 5 star review and recommendation! It`s wonderful to hear that you had great communication during your experience. We appreciate you choosing Mike White Ford and look forward to your next visit. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2019
client vérifiéVérifié Client
Catégorie : Service
Good job
Good job in a timely manner
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/23/2019 03:28 PM

Thank you so much for this 5 star review! We appreciate you choosing Mike White Ford and hope you have a wonderful day.
 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

KC
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KIMBERLY C.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2019
client vérifiéVérifié Client
Catégorie : Service
Fantastic Service
After two years of poor treatment I said I was never going back to Ford... but I have a service contract. Two service appointments in one week and both were fantastic. Tyler Jorgensen handled everything beyond my expectations. Thank you for changing my mind about Ford. I will be happy to return to Ford thanks to Tyler.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/23/2019 12:07 PM

Thank you so much for this fantastic review Kimberly! We are pretty proud to have Tyler as part of our Service Team and our pleased to hear that his knowledge and service met your expectations! We appreciate you choosing Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

SK
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STEPHNIE K.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2019
client vérifiéVérifié Client
Catégorie : Service
I'm always treate like I'm the most important customer in the world!
Joe scheduled my appt. at my convenience without any hassles, and I was immediately taken to check in on my arrival. My oil change was completed in no time, and my wiper blade was replaced at a reasonable price. Plus, I got a free car wash coupon at the carwash of my choice. What's not to love? You're terrific!!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/23/2019 11:22 AM

Wow Stephnie, thank you so much for this glowing review! This review means a lot to and we are proud to the team we have and it great to hear that you are as well! We appreciate you choosing Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

HG
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HEIDI G.
Worley, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2019
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
They have always been curtious and helpful.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/23/2019 11:15 AM

We are pleased to hear that our service is always meeting your high expectations, Heidi! Thank you for taking the time to share your thoughts with us. We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

TF
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TERRY F.
Coeur D Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/22/2019
client vérifiéVérifié Client
Catégorie : Service
Nice return
After using another auto repair business for a few years, we've come back to Ford. Several improvements from prior experience, but still very helpful informative workers
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/23/2019 11:04 AM

Thank you so much for this great review! We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

SS
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STEVEN S.
Nordman, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2019
client vérifiéVérifié Client
Catégorie : Service
Car service
The staff is courteous and efficient. Explained the process for service clearly. They performed honest vehicle inspection, and car finished before promised. Free car wash!! Outstanding dealership.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/21/2019 03:31 PM

Free car washes are the best Steven! Thank you so much for taking the time to share your experience with our dealership. We appreciate you choosing Mike White Ford and look forward to your next visit. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

CH
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CINDY H.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2019
client vérifiéVérifié Client
Catégorie : Service
owner
friendly staff, takes care of the things that you are there for.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/20/2019 03:22 PM

This is what we like to hear! Thank you for the 5 star rating and review. We appreciate you choosing Mike White Ford and look forward to see you in again!

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

JE
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JOHNNY E.
Clarkston, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2019
client vérifiéVérifié Client
Catégorie : Service
Great service people
Trevor greeted us with a smile and totally took care of everything
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/20/2019 10:31 AM

Thank you so much Johnny, for this wonderful review about Trevor and our Service Department! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé

NM
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NEIL M.
Hayden, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/17/2019
client vérifiéVérifié Client
Catégorie : Service
Service -oil change
Communication was good and they were quick and efficient
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 02/19/2019 10:44 AM

Thank you so much Neil, for taking the time to share your experience! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.