ST

Sean Tolton

ASM

Pohanka Hyundai

Évaluation globale

4,8

(1327 reviews)

70

Critiques de Sean Tolton

RB

Rachel B.

District Heights, MD

2017 Hyundai Elantra

01/07/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service was provided in a very efficient manner

Services was provided in a very timely manner. The waiting area was comfortable and did not take all day.

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/08/2018 11:03 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Capitol Heights, MD

2014 Hyundai Sonata

01/06/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent service

You guys strive to always make the customer happy and as usual, I was. Thank you!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/08/2018 11:11 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TS

Teresa S.

Fort Washington, MD

2013 Hyundai Sonata

01/05/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

December 28 Recall

Prompt, efficient and courteous

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/10/2018 10:16 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LH

Lillie H.

Capitol Heights, MD

2013 Hyundai Santa Fe S

01/05/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Shawn

People like the service representative and the quality of service.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/08/2018 11:11 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DF

Dante F.

District Heights, MD

2013 Hyundai Sonata

01/03/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Professional Service

I receive great, profeasional service each time I visit the location!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/04/2018 07:28 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

JA

Jim A.

Clinton, MD

2012 Hyundai Elantra

01/02/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Seervice Deptartment

Sean Tolton and the entire service team is courteous, professional, and customer focused.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/02/2018 01:04 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SL

Sandra L.

Fort Washington, MD

2012 Hyundai Sonata

01/02/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

SERVICE Advisor Sean Tolson

Sean is the BEST service advisor. I have been dealing with him before you moved to your location in Upper Marlboro. GREAT CLIENT SERVICE SKILLS AS WELL AS YOUR
SUPPORT TEAM

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/02/2018 11:00 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

GW

Gina W.

Ellicott City, MD

2016 Hyundai Sonata

01/01/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Thanks

Very professional. Shaun is a very efficient service manager. Thank you. Iris

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/02/2018 11:04 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DT

Doris T.

Temple Hills, MD

2012 Hyundai Sonata

12/27/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Seat belt recall

People are friendly

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/27/2017 07:51 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

AC

Alicia C.

Fort Washington, MD

2012 Hyundai Elantra

12/26/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

-

-

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/27/2017 07:52 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KD

Kyle D.

District Heights, MD

2015 Hyundai Genesis

12/26/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Your best interest

The team service team awesome. I trust them to point me in the direction I need to go with service on my Genesis as I did with my Sonata.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/26/2017 12:00 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Clinton, MD

2011 Hyundai Sonata

12/26/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Efficient...convenient....professional

Sean always makes sure my vehicle is up to par!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/26/2017 12:02 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Hyattsville, MD

2012 Hyundai Sonata

12/23/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

N/a

N/a

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/26/2017 12:35 PM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

JS

Jordy S.

Mount Rainier, MD

2013 Hyundai Sonata

12/22/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Experience

They are kind and always updating you on your vehicle.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/22/2017 12:26 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Bowie, MD

2017 Hyundai Sonata

12/13/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

First time at Pohanka

I did not purchase my car at Pohanka Hyundai, but had to take my car there for service because my dealer did not have any appointments until the first of February! Boy was I glad I did. My service agent was Sean. He was wonderful. We first spoke on the phone and then once I arrived, he made sure everything worked out for me. I left within a 2 hour window as happy as a lark. The recall had been taken care of, my car was washed and the floor was vacuumed. I will definitely return to this Pohanka Hyundai.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/15/2017 09:20 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

IS

Isadora S.

Washington, DC

2012 Hyundai Sonata

12/13/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

2012 hyundai

when problems are presented to someone it is taken care right away.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/13/2017 09:33 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

EB

Erica B.

Washington, DC

2014 Hyundai Sonata

12/12/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Pleasant, great customer service and a very nice and clean waiting area.

Walking in the door, I was greeted with customer service. The team informed me of each steps during my wait time, which wasn't unbearably long. Professional team, clean and comfortable waiting area. Love my Hyundai!!!!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/13/2017 09:37 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Swan Point, MD

2017 Hyundai Tucson

12/11/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

First oil change

Done in a timely fashion

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/11/2017 01:26 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Washington, DC

2013 Hyundai Sonata

12/06/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Efficient, fast service

Visit was quick and painless! Staff was polite and the facility was very nice.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/06/2017 02:01 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TT

Tamela T.

Fort Washington, MD

2017 Hyundai Santa Fe S

12/04/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service!

Always superb service!!!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/05/2017 07:51 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

1001-1020 sur 1339 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.