ST

Sean Tolton

ASM

Pohanka Hyundai

Évaluation globale

4,8

(1327 reviews)

70

Critiques de Sean Tolton

DS

Damita S.

Temple Hills, MD

2017 Hyundai Tucson

05/20/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

My Service Technician Sean Tolton is the best

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/21/2018 03:42 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

MS

Maxine S.

District Heights, MD

2015 Hyundai Genesis

05/20/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer Service

Sean is very polite and is always available to point me in the right direction. He help me with getting my oil change and referred me to the financial manager to get assist about my car warranty. Everyone was very nice and respectful.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/21/2018 03:42 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TJ

Toni J.

Bowie, MD

2018 Hyundai Santa Fe S

05/17/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service

My vehicle was fixed to my satisfaction and it was fixed within a reasonable amount of time.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/17/2018 02:36 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DT

Denine T.

Alexandria, VA

2017 Hyundai Santa Fe S

05/12/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Denine Thurston Survey

My service provider was very helpful and provided excellent customer service.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/14/2018 07:32 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SS

Shawnn S.

Washington, DC

2010 Hyundai Elantra To

05/11/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent customer service

Sean anticipated my questions and kept me informed of the progress of my repair. I did not expect it to take as long as it did, but the work performed was thorough. The car was clean when I got it back too!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/14/2018 07:29 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KP

Kenneth P.

Washington, DC

2011 Hyundai Sonata

05/11/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

sean

Sean is an excellent service person.
He takes good care of you

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/14/2018 07:28 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TT

Tameika T.

Upper Marlboro, MD

2015 Hyundai Sonata

05/10/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good Customer Service

The process was great. The sales rep made sure I was aware of all the things being done to my car.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/10/2018 02:26 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Waldorf, MD

2012 Hyundai Sonata

05/10/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent

Sean is usually the person I see when I am getting something done to my car. He is thorough and keeps me updated on the progress of my car.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/10/2018 02:24 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

SS

Stephen S.

Arlington, VA

2017 Hyundai Santa Fe

05/08/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good service

They were professional and did everything we discussed. My only critique is that they are slow but this is an issue with any dealership.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/10/2018 02:22 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LS

Lennox S.

Bowie, MD

2014 Hyundai Santa Fe

05/07/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Lennox Simon

None at this time

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/07/2018 03:05 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

TH

Tim H.

Suitland, MD

2012 Hyundai Equus

ReScore Avis™

05/07/2018

Vérifié Client

Catégorie : Service

Maintenance

I give it to them the waiting area is always clean but my only problem is they always lose the screws that keep the cover secure under the hood other than that no real problem

Recommandé

Employés avec lesquels vous avez travaillé

TH

Tim H.

Suitland, MD

2012 Hyundai Equus

ReScore Avis™

05/07/2018

Vérifié Client

Catégorie : Service

Maintenance

I give it to them the waiting area is always clean but my only problem is they always lose the screws that keep the cover secure under the hood other than that no real problem

Recommandé

Avis original

05/07/2018

Type de service : Repair

Catégorie : Service

Maintenance

I give it to them the waiting area is always clean but my only problem is they always lose the screws that keep the cover secure under the hood other than that no real problem

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/07/2018 12:31 PM

I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/07/2018 12:43 PM

Thanks for your feedback Mr. Harris. We appreciate it and will actively use it to improve our services to you! Thanks in advance for re-scoring.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Upper Marlboro, MD

2008 Hyundai Tiburon

05/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Another great experience

Sean Tolton ensured another great service experience.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/07/2018 03:04 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SB

Sylvia B.

Bowie, MD

2013 Hyundai Santa Fe S

05/03/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

?????

Professional. Pleased with timeliness for service.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/03/2018 11:01 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

BH

Bluette H.

Seat Pleasant, MD

2014 Hyundai Santa Fe S

05/02/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service writer.

The welcome feeling and helpful service writer.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/02/2018 09:59 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

TJ

Thelma J.

Washington, DC

2015 Hyundai Sonata

05/01/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

My Review— Pohanka Hyundai

Great service; cleanliness of waiting area; knowledgeable service advisor

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/01/2018 02:51 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DH

David H.

Washington, DC

2007 Hyundai Tiburon

05/01/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Proud owner of a 2007 Hyundai Tibrun

I have love this car since the day I purchased it. its sleek, fast, fun and true I turner. It has been everything I have wanted in a car. I was sad to know they stop making them in 2008. people are shock when I tell then its a 2007. This vehicle cleans up show room new every time I wash it. I was rolling down the interstate one day and this Porsche pull up beside me and gave me a thumbs up. That when I was for sure that I had a hot car.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/01/2018 12:51 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

WT

William T.

Gambrills, MD

2017 Hyundai Elantra

04/30/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Exceptional Personal Service

I always feel like I am receiving exceptional personal service at Pohanka Hyundai, no matter my reason for being there. I can't recommend them highly enough!!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/01/2018 07:59 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Bowie, MD

2018 Hyundai Sonata

04/26/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Quick Service

I was the first customer in a 6 am and out by 6:50 for an Oil and Filter Change.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/26/2018 02:44 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Beltsville, MD

2016 Hyundai Elantra

04/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Very Honest and Great Pricing

Came in due to my own mishap with my atenna and an oil change. I was quoted 500 for the work to be done. When i went to pay, my bill was only 379. They stated that i always bring my car to them so they helped me out. Wonderful service always great.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/25/2018 07:10 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

901-920 sur 1339 résultats

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