Thank you for your excellent rating and review. We know our teams work hard to provide exceptional service and it is nice to hear that our customers feel the same. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. We want Lakeland Hyundai to be a place you want to come for service, not a place you have to come for service. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinRESENT SURVEY TO RESCORE
Christopher S. Haggstrom
Service Manager
Hello,
It was a pleasure speaking to you today and we look forward to seeing you tomorrow.Please call me at the phone number below if there is anything else I may help with.
Christopher S. Haggstrom
863-577-5122
Service Manager
Thank you for your rating and review. We appreciate your kind words and for coming to Lakeland Hyundai Service. WE try to make the service experience as pleasant as possible with a short a wait time as possible. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. We know that great team members help make for happier customers, but you are right... the donuts and coffee can help make things better too. If we can do anything, don't hesitate to ask... we're here to
help!
Hello,
I am sorry for the quality of the car wash.Please feel free to come in and we would be happy to have it washed again.\
Christopher S. Haggstrom
863-577-5122
Service Manager
Thank you for your rating and review. We also thank you for the recommendation - our business is built on the satisfaction of our customers. If we can do anything, don't hesitate to ask... we're here to
help!
Thank you for your rating and review. We know what it's like to not get good service and frumpy people who don't seem to care - we try to make sure that doesn't happen every day. If we can do anything, don't hesitate to ask... we're here to
help!
Thank you for your rating and review. Your service advisor should have completed a vehicle walk-around prior to service being performed. We have forwarded your concern to Lakeland Hyundai Service Manager Chris Haggstrom (863-577-5122) and he will be reaching out to you to address your concerns. If we can do anything, don't hesitate to ask... we're here to
help!
Thank you for your rating and review. We try to make the service process as quick and simple as possible while providing a quality convenient way to get your vehicle serviced. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. We believe our staff truly does make a difference; polite, professional and informative. Thank you for the kind words and for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. First we want to thank you for coming to Lakeland Hyundai Service and for giving us the opportunity to earn your business. Second, Samantha and all of our Service Advisors do a great job and truly care about the customer, their vehicle and making sure both get on the road safely and in a timely manner.
Lastly we appreciate your candor and honesty about your previous experiences; we never want any of our to go anywhere else, even if it is a little bit of a longer drive for service we will do what it takes to earn your business. If we can do anything, don't hesitate to ask... we're here to help!
customers
Thank you for your rating and review. We think all of our Service team members to a great job , but you are correct that Chris and Samantha get a lot of kind words. If we can do anything, don't hesitate to ask... we're here to help!
Thank you for your rating and review. It's always great to hear form our customer and about their experience. If we can do anything, don't hesitate to ask... we're here to help!
Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Thank you for your rating and review. We think all of our Service Advisors and Technicians know what they are doing but we always strive to provide better service for every customer. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. We do our very best to accommodate every customer at a time that is convenient for them without excessive wait times. We're glad we could accommodate your needs and get you back on the road. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. Our teams strive for "awesome" every day and it really is great to hear form our customers who enjoy the experience. If we can do anything, don't hesitate to ask... we're here to help!
Daniel GoodwinThank you for your rating and review. It's truly great that you recommend Lakeland Automall and we appreciate the referrals. If we can do anything, don't hesitate to ask... we're here to help!
Daniel Goodwin