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SureCritic / Concessionnaire Hyundai / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(677 reviews)
81

Critiques de STEVE ENRIQUEZ

SH
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SEBASTIAN H.
Sun City, CA
2021 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2022
client vérifiéVérifié Client
10
Catégorie : Service
Repair engine light
Steve does excellent job for the customer's on yesterday's
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Menifee, CA
2015 SANTA FE SPORT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2022
client vérifiéVérifié Client
10
Catégorie : Service
One my head light was out
Thanks for sales person he replaced it with no time
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Fallbrook, CA
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Just a quick trip to install a couple of parts
Easy visit. Quick. Waited in the lounge
CARLOS V., Service Manager de Temecula Hyundai a répondu le 04/12/2022 10:30 AM

Thank you so very much for the fantastic 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
DH
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Danielle H.
Menifee, CA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Expectations always met!
My service provider Steve is exemplary in every way. I have always had a good experience bringing my car here.
CARLOS V., Service Manager de Temecula Hyundai a répondu le 04/12/2022 10:30 AM

Thank you so very much for the fantastic 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
CG
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Carlos G.
Temecula, CA
2020 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/13/2022
Type de service : Repair
9
Catégorie : Service
Excellent customer service
From taking the time to call and work with you to see what would be the best time for you to schedule a check/concern on your car to offer a loaner car during the inspection without any hesitation that’s excellent customer service from Steve a 10 star be extremely superb a 9 out of 10 rating still immaculate service. Thanks
STEVE J E. de Temecula Hyundai a répondu le 03/17/2022 11:56 AM

Thank you for taking the time to speak with me today. I look forward to seeing you when you drop off in a couple of weeks  to adress your noise concern . 

Thank you 
Steve Enriquez
Temecula Hyundai 

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2012 Hyundai Sonata
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/03/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Will recommend if you are filling an insurance claim!!
Well.. I have been taking my car before there mainly for oil changes. After that I took my car since I did experience a huge change on my vehicle they were able to figure out the issue and did fix it were very great on communicating that with me, also keep in mind I did fill a claim thorough my insurance! In a instance they seem they wanted to get paid because when I was ready to pick up my vehicle they wanted to know figure out I had the money which is reasonable to ask! After they fixed the problem I was notified about another issue in which I stated to them I have not experience that issue other wise I would of told them about it. They said they will look further into the situation and told me it would not correlate with the issue they fixed in my car “ I said okay” left the dealership thinking my car was okay. Which it was, however I’am experiencing the issue they had told me about, I reach out to them until this day I have not heard anything!
STEVE J E. de Temecula Hyundai a répondu le 03/05/2022 05:11 PM

Thank you for your feedback we attempted to reach out to you to further discuss your vehicle and left you a  voicemail 
please gives us a call at your earliest convinece

Steve Enriquez
951-699-6807

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STEVE ENRIQUEZ
Client vérifié
Sun City, CA
2018 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Vehicle Service
I have always had good experiences when I bring my vehicle in for service. The staff is great!
CARLOS V., Service Manager de Temecula Hyundai a répondu le 03/07/2022 09:22 AM

Thank you for the review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
AP
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Ajay P.
San Marcos, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2022
10
Catégorie : Service
Steve is above and beyond, just for life , drive 30 plus miles one-way.
Steve is above and beyond and always helpful Nd straight forward and very honest.
CARLOS V., Service Manager de Temecula Hyundai a répondu le 02/11/2022 03:52 PM

Thank you for the great 5 star review. Hope you have a fantastic weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
AP
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Ajay P.
San Marcos, CA
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Steve is above and beyond, just for life , drive 30 plus miles one-way.
I drive 30 plus miles for service ,one way ,Steve in service is above and beyond and so is the manager of service Carlos is awesome also.
Charles S N., Director of Operations de Temecula Hyundai a répondu le 02/11/2022 03:37 PM

Thank you so much!! 

We appreciate you.

Steve Nicholson
Director of Operations
(951) 699-6807
steve@temeculahyundai.com
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STEVE ENRIQUEZ
MM
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Marilyn M.
Wildomar, CA
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
In and out with new battery!!
Not at home and vehicle would not start, eventually it did, and we drove it to the dealership. It was the battery. Put in a new one and all is good again!! Thanks.
Marilyn
CARLOS V., Service Manager de Temecula Hyundai a répondu le 02/07/2022 10:40 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Temecula, CA
2021 Hyundai Palisade
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/28/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Another satisfying normal maintenance trip to my local Hyundai dealer
I had set up a service appointment with the Temecula Dealership, unfortunately I didn't double check the date I entered and when I arrived at the dealership to have the requested maintenance performed, I was informed that my appointment was still 2 weeks away. I went back and looked at my backup and found that I had goofed. They took me anyway and I was pretty embarrassed by mistake but the personnel didn't worry about it and took care of it 2 weeks early!
CARLOS V., Service Manager de Temecula Hyundai a répondu le 02/07/2022 08:22 AM

Thank you for coming in to see us and have your vehicle serviced with our dealership. I am glad that we took you in early and had your maintenance performed same day. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
CC
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Crystal C.
Temecula, CA
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Thank you Temecula hyundai service team
100% best service and attention , :) , i feel so confident driving my car around knowing it has been inspected by the temecula hyundai service team, thank you! I really appreciate it!
CARLOS V., Service Manager de Temecula Hyundai a répondu le 12/30/2021 12:52 PM

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
PT
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Patricia T.
Sun City, CA
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Exceeds expecttions
I purchased my Hyundai Tuscon from Temecula Hyundai in July 2017 and have returned thereafter for each successive maintenance service. From Sales to Service my experience has consistently exceeded expectations. The folks in every department and at every level do an excellent job of making the Customer their #1 priority.
CARLOS V., Service Manager de Temecula Hyundai a répondu le 12/17/2021 03:59 PM

Thank you for taking the time to fill out the survey for us. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
PC
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Pablo C.
Murrieta, CA
2019 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Completely satisfied.
Both repair and customer service is excellent.
CARLOS V., Service Manager de Temecula Hyundai a répondu le 12/06/2021 08:23 AM

Thank you for the great 5 star review.  We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
CT
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Clark T.
Menifee, CA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very, Very happy WITH Hyundai, They stand behind their cars
I am very happy with Temecula Hyundai, they stand behind their vehicles and excellent service
CARLOS V., Service Manager de Temecula Hyundai a répondu le 12/06/2021 08:21 AM

Thank you for the great 5 star review.  We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
AC
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Antoine C.
Temecula, CA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Hyundai #1
Hyundai in Temecula is the best!!! Steve is one of the main reasons we continue to get our car serviced there!! The whole team is accommodating, on time, and provide the best service!!
PEYTON E K. de Temecula Hyundai a répondu le 11/22/2021 09:03 AM

Good Morning Antoine,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2017 Hyundai Sonata!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Murrieta, CA
2019 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
I am a very satisfied customer
Every time I take my car for any car service I leave the dealership fully contented and satisfied with quality of work. Staffs are really friendly and make you feel comfortable even if there’s a wait. The facility is cleaned and relaxing.
PEYTON E K. de Temecula Hyundai a répondu le 11/15/2021 12:53 PM

Good Afternoon Pablo,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2019 Hyundai Accent!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
DB
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Duane B.
Temecula, CA
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
Excellent Service Department. Repairs correctly and timely.
PEYTON E K. de Temecula Hyundai a répondu le 11/02/2021 12:45 PM

Good Afternoon Duane,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2012 Hyundai Genesis!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
WB
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Wendee B.
Oceanside, CA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Temecula Hyundai
My 2014 Sonata had to have the engine replaced under warranty. Everyone at Temecula Hyundai was great to work with and kept the lines of communication open throughout the process. I've moved out of the Temecula area since my original purchase but would definitely go back if I still lived there!
PEYTON E K. de Temecula Hyundai a répondu le 10/29/2021 09:16 AM

Good Morning Wendee,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2014 Hyundai Sonata!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
CW
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Cheryl W.
Menifee, CA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Temecula Hyundai
Steve and staff member were great. Vehicle restoration complete and return sooner than promise. Friendly and professional. Job well done.
Thank you!
PEYTON E K. de Temecula Hyundai a répondu le 10/26/2021 12:51 PM

Good Afternoon Cheryl,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2020 Hyundai Elantra! 

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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