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SureCritic / Concessionnaire Hyundai / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(672 reviews)
82

Critiques de STEVE ENRIQUEZ

FG
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Frank G.
Murrieta, CA
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceding Expectaions, Earns Customer Loyalty
The overall experience was excellent. The entire process from scheduling to pickup at the end showed how they keep their customers needs as the first priority. Brought my Sonata in for the 105k service and a recall notice I'd received. The recall had been extended for vehicles up to 100k but I did not get the notice until after already having reached 102k. Steve E. my Service Advisor contacted Hyundai for an exception and of course they said to bad, so sad but No. He continued to research options until he found a solution. Needless to say he saved me a considerable sum of money and Temecula Hyundai can count me as a loyal customer.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/13/2017 10:44 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service. 


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
PS
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Per S.
Temecula, CA
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ordinary service
Easy booking, immediate attention and perfect waiting room facilities.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/13/2017 10:45 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
MR
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Marilyn R.
Menifee, CA
2007 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai representatives from check in to completion were knowledgeable!
Friendly and caring, the service department at Hyundai Temecula has great people. I was welcomed, checked in, and guided to the lounge within my first five minutes. They knew which service I had requested so no duplication of paperwork. The lounge was cold, coffee machine out of order, but vending machines with snacks and drinks were available.
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/18/2017 06:33 AM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. We apologize regarding the temperature in the waiting lounge with our crazy weather of hot one day cold the next we try to stay on top of readjusting the temperature but it must have been missed that day.  Unfortunately the coffee machine was out of order that day but has now been fixed. I would like to apologize on behalf of Temecula Hyundai for these short comings. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Menifee, CA
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service!
Service writer (Steve) was professional and reviewed the completed work order in full detail!
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/18/2017 06:33 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Client vérifié
Fallbrook, CA
2009 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always friendly
Been taking my car here for 7 years always good and on time
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/18/2017 06:34 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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STEVE ENRIQUEZ
TK
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Terry K.
Winchester, CA
2009 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
It's close by and fast
Good place
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/18/2017 06:36 AM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
LC
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Lorraine C.
Temecula, CA
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai Temecula Always delivers
Service has always been spot on . Recommendations are reasonable . This is our first Hyundai and we fell it is being taken care of . A second may be in the near future .
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/18/2017 06:34 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
FM
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Francisco M.
Fallbrook, CA
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Temecula Hyundai is the best
I've purchased two vehicles from Temecula Hyundai within the last 5 years and the whole experience from purchasing the vehicles to having them serviced has always been a pleasant one. I highly recommend that you visit this team of professionals for your vehicle service needs or if you're in the market for a new vehicle. You won't regret it. ?
Recommandé
STEVE J E. de Temecula Hyundai a répondu le 11/18/2017 06:35 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employés avec lesquels vous avez travaillé
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STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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