STEVE ENRIQUEZ

I wanted to apologize for the inconvenience on your last couple of visits. I would like to speak to you if possible to resolve the on going issue with the S.D card on your Sonata. I will try and reach you this afternoon on the phone number I have on file. Please allow me to take care of the concern once and for all. 

We greatly appreciate you coming by to service your vehicle. 

Thank you for the great review. Hope to see you again for any needed service. 

Thank you so very much for the feedback. Per our conversation please stop by and see me for further inspections on the tires that were recommended. I hope that you have a great week and enjoy your trip. 

Thank you so much for responding to the survey, We appreciate you as a customer. 

Thank you so much the great survey. We appreciate you as a customer. 

Thank you so very much for the great review. We appreciate your business. 

Thank you so much for the great 5 star review. 

I wanted to reach out to you about this last visit with our service department. I would like  to apologize about the mistake made on moving your vehicle before you had removed your personal items. We do like to clear out the service drive to make sure we don't get piled up with vehicles. I understand that we did not duplicate the concern you are having with your vehicle but I can assure you that we took a good amount of time to try and figure it out. I see that Steve had even gone on a road test with you to try and duplicate the issue and still no luck. As far as the rentals unfortunately your vehicle is out of warranty in which Hyundai would not pay for any rentals with vehicles out of warranty. I know we have 2 snack machines here in the waiting room and they always have plenty of things to purchase. If you wish please come see me on your next visit and I will be more then happy to provide a voucher to purchase a snack. I have called and left a message and hope to hear from you soon to clarify any concerns you may have. 

Thank you for coming in to see us. I am glad that we took care of your service needs quickly and made sure too answer all your questions. 

We wanted to take the time to thank you for coming into our service department to get your vehicle serviced. We appreciate your business. 

Thank you so very much for the awesome review. This is exactly what we strive for. 

Thank you very much for coming by to get your vehicle service and also for the raving review. We appreciate your business. 

Thank you so very much for the great review. We appreciate you.  

Thank you very much for the response on the survey. I am very glad that my team was able to take care of all your needs in a timely manner. 

Thanks for the review. I hope that we are able to prove ourselves at your next service and earn a 5 star review. 

We greatly appreciate your business. Thanks for the great review. 

Thank you for the great response for the survey. we appreciate your business. 

Thanks for the great review. I am so very glad that we took care of your vehicle. 

Thank you so very much for the great review and for allowing us to be your service department.