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Ricardo Garcia

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1198 reviews)
92

DM
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Dennis M.
Tempe, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Sonata engine failure
Honest and factual service. Sincere service people
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/02/2018 09:04 AM

Thank you for the 5-star review.

Terrible thing your engine failing like that, but it is great the Hyundai Assurance and America's Best Warranty were there to make it right.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BB
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Bruce B.
Phoenix, AZ
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt and Efficient
Riccardo was very helpful in setting up my appointment and greeted me as I drove up. My service was performed promptly and efficiently and I was on my way in the time period estimated.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/29/2017 09:52 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LS
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Lyman S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
hyundai
Super-good.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/29/2017 09:50 AM

Thank you for the wonderful review.

Many years, many Hyundais, it has been our absolute pleasure to be your dealer and we look forward to being here for you for all the miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LF
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Lisa F.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Service department and service advisor excellent as usual. Really appreciate the service department!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/27/2017 06:47 AM

Thank you for the excellent review.

So many years and Hyundais now, we have been very glad to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MP
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Maureen P.
Scottsdale, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
oil change
good
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/26/2017 11:07 AM

Thank you for the postive review.

We're happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Ricardo was very friendly. He took the time to explain everything thoroughly. I felt appreciated and well taken care of.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/26/2017 10:40 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be you dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DB
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Donna B.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Advisors
My service advisor, Ricardo, is so nice, helpful,and caring, it's a pleasure to bring my car in for service.
He is polite and patient with even the most irritating customers.
I get the feeling that he is truly a kind person and not just because it's a requirement of his
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/26/2017 07:01 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RF
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Russell F.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The best place to buy a Hyundai is at Earnhardt Hyundai in North Scottsdale, Try it,,they earn your business.
I have purchased 6 cars there. My recent purchase was a 2017 Hyundai Santa Fe, it's a great car and we enjoy the reliability and the comfort. I enjoy taking my car in for service to see all the friends I have over the years. Mike Southern is the Director of the service Dept. and he has a great team working for him. Today Ricardo Garcia was my service writer and as usual friendliness, courtesy and fast service is always first. My car's service is always serviced in a timely and returned to nice and clean. I purchased this car from Tony Femiano the General Sales manager and Sean Rushford and as always it s a smooth sale and everything went well. Its a great Dealership and I recommend all my friends stop in and meet everyone.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/26/2017 07:11 AM

Could it really be only 6 from us?

It seems like it must be a dozen or more by now. 

Your recommendation means so much to us - thank you!

It has been our absolute pleasure being your dealer and we look forward to serving you for many more years, miles, and Hyundais to come. 

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
My car was serviced quickly and the tech went above and beyond to check more than what I brought it in for. Everything was explained to me and all of the staff was friendly and helpful. The waiting area is nice and clean as well.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/22/2017 03:13 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TH
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Thomas H.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer focus
Ricardo is excellent & Michael is the best Service Manager that I’ve ever worked with
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/22/2017 12:01 PM

Thank you for the wonderful review.

Multiple Santa Fes now, it has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JP
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James P.
Rio Verde, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quality people.
Quality people.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/22/2017 10:23 AM

Thank you for the great review.  We are lucky to have qualty cars and quality customers as well.

Thank you for choosing us to be your Equus dealer and we look forward to being at your service for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ricardo
Ricardo did an exceptional job of handling a problem found when I had my Tucson in for routine maintenance. The battery was found to be defective and was replaced free due to being within the warranty. Everything was done in a timely manner and Ricardo could not have been more pleasant and professional.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/21/2017 07:42 AM

Thank you for the exceptional review and praise for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MQ
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Mikhail Q.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent, friendly, honest Service
Worked with Ricardo, such a pro, handled my repair over the weekend, provided me with a loaner car. Such an overall excellent experience. Thank you!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/21/2017 07:42 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advise.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DZ
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Daniel Z.
Scottsdale, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2017
client vérifiéVérifié Client
Catégorie : Service
hundai repair
Our Sante Fe was still leaking after being repaired but after they found out it was not adequate they got out car in first thing the next morning. An special order had to be placed to repair the car but they still got it done that day

dan
Recommandé
Employés avec lesquels vous avez travaillé

GP
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Gene P.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Owner of Santa Fe
Ricardo's level of professional service is first rate!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/20/2017 09:04 AM

Thank you for the first rate review and recommendation for Ricardo Garcia your service advisor.

We are happy to be your Santa Fe dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TA
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Timothy A.
Cave Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service JENNY
GREAT
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/20/2017 09:05 AM

Thank you for the great review.

We are happy to be your Genesis (Jenny) dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DZ
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Daniel Z.
Scottsdale, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2017
client vérifiéVérifié Client
Catégorie : Service
hundai repair
Our Sante Fe was still leaking after being repaired but after they found out it was not adequate they got out car in first thing the next morning. An special order had to be placed to repair the car but they still got it done that day

dan
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/18/2017
Type de service : Maintenance
Catégorie : Service
lklk
lkl'k
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/19/2017 03:32 PM

Thank you for the feedback.

Ricardo should be in contact to address any concern you may have.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
I airways bring my car here for my pull change. I appreciate the coffee and light breakfast options available while I wait.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/18/2017 03:09 PM

Thank you for the wonderful review.

We are happy to be your dealer and we look forward to serving yoy again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JS
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Jeff S.
Scottsdale, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/15/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Well staffed and clean dealership
Very satisfied.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/15/2017 02:53 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AC
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Alisha C.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ricardo provides the best customer service!
I choose to service my car with Hyundai because of Ricardo. He is knowledgeable about my cars' upkeep and provides the best customer service by going above and beyond in all of our interactions.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/13/2017 07:54 AM

Thank you for the wonderful review and huge endorsement for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.