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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

WF
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Walter F.
Chandler, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Value Service
Mario has been our service scheduler for almost eight years. He’s been outstanding. Knowing our appointment time and service requirements will be completed in a timely manner is very comforting. Thanks for great SERVICE!!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/17/2019 09:14 AM

Walter,
Thank you for your response. We appreciate you taking the time to recognize Mario for the wonderful job he does! We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy to get my car serviced.
San Tan Hyundai Maher’s simple it is to get my car serviced.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/17/2019 07:45 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
WW
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William W.
Chandler, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Once again Mario was outstanding !! The part was at his desk when I arrived and it was replaced in no time! Mario also had the computer rebutted do to an upgrade that hadn’t arrived through the mail yet!! OUTSTANDING!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/16/2019 12:43 PM

William,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara



Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AH
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Audra H.
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Fast and friendly
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/16/2019 12:30 PM

Audra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DS
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David S.
Mesa, AZ
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Didn't have much of a chance to take a nap while waiting for my car, you guys are not only fast but still did a great job and wash the car too.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 02:01 PM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DR
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David R.
Mesa, AZ
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great service
Always great service, a big thank you to my advisor Mario Macias who checks on me and if need anything he is always available.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 02:00 PM

David,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Apache Junction, AZ
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, Helpful service.
Always fast complete service. Eager to help and answer your questions, Honestly.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 01:54 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I Was Forgiven
Apparently I had marked the wrong date on my calendar for my service appointment. After arriving a day late the service greeter recognized my name and knew I was a no show the day before. When Mario my service advisor came out we had a good laugh and he said no worries all is forgiven we'll take care of you today, no problem. Mario text me when the car was ready which is a smooth way of communication for me. Another painless transaction with the SanTan service department.

Thanks
Jim C.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 11:40 AM

James,
Thank you for your response and for recognizing Mario! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PH
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Paul H.
Hillsboro, WI
2012 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
O.K.
We have 4 cars, 3 of which are Hyundai's. That should speak for itself.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 11:07 AM

Paul,
Thank you so much for your response! We appreciate you and your continued loyalty.  We apologize we did not meet your expectations. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Queen Creek, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Software Fix
Did recall quickly and washed car.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 10:53 AM

Thank you for your response. We look forward to helping you at your next visit. Have a great great!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MM
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Michael M.
Mesa, AZ
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service. Mario and Rob are the best.
I have two Hyundai’s and they have both been serviced at San Tan Hyundai only. I have never had either one serviced anywhere else. I am a loyal customer mostly because of Mario and Rob.
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/15/2019 10:43 AM

Michael,
Thank you for your response. We appreciate you taking the time to recognize Mario and Rob. We appreciate you and your continued loyalty.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
ME
gravatar
Marc E.
Tempe, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service and customer care provided by Mario and San Tan Hyundai!
Thank you again for another excellent experience and service from San Tan Hyundai! Mario is an outstanding service representative and service is always professional and timely!!!!
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:35 AM

Good morning. Thank you for responding to our survey with the excellent comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
Only in for an oil change
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:32 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
VM
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Vincent M.
Gilbert, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai service
Great service. Very courteous. I was there for approximately 2 hours including getting auto butler.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:32 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MR
gravatar
Michael R.
Mesa, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and easy
I enjoyed my wait with snack, coffee and wifi.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:27 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Service at San tan Hyundai is great. My service advisor (Mario Macias) listens to my concerns and makes recommendations; case in point - my car has a road film on it, Mario recommended I look into "clay bar" to remove the film; if that doesn't work, then I should bring to car back and he will evaluate it further.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:24 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario is great!
In and out quick
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:23 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GM
gravatar
Gabriel M.
Gilbert, AZ
2014 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Had missing paint after a wash
I gave it a 5 bcuz we love Mario but I have never washed my car with you guys for obvious reasons. I got it back and it was clean which isn’t good bcuz my bumper is broken and I also got it back with missing paint on the little inserts. Not really a big deal but just letting you guys know.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:23 AM

Good morning.  Thank you for the  survey and we love Mario to.  Please feel free to give me a call or reply to this email if you would like us to address your paint concern.  Thanks again and have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BV
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Bruce V.
Sun Lakes, AZ
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/10/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
: ) Battery replacement under warranty
While at times it is very difficult to reach the service department by telephone, once you do reach them things flow very smoothly. I had a dead battery so after being towed to the dealer and replacement of the battery -- under warranty : ) apparently the anti-theft system needed some additional attention - or - maybe there is a failure?? I scheduled another visit for 1/14/19. By the way - KUDOS to Hyundai Roadside Assistance - it saved me a LOT of headaches and $$$
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/13/2019 05:18 AM

Good morning. Thank you for responding to our survey with the feedback. We truly appreciate it.  The phone system is a mystery.  I think I have it fixed and it acts up again.  I made a change this last week that I hope will help.  Let me know if you need anything on the 14th.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SE
gravatar
Steven E.
Gilbert, AZ
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service and they’re pretty fast on times when the place is crowded
Great customer service friendly people
Recommandé
Cara M. de San Tan Hyundai a répondu le 01/11/2019 01:38 PM

Steven,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
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