Name: MARIO MACIAS
Rating: 4,9

Critiques de MARIO MACIAS

Abner C.

Chandler, AZ

2016 Hyundai Tucson

01/24/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Efficient

My wife took our 2016 Tucson for battery issues and Mario assisted her promptly. She was home in no time. Thanks

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/25/2019 07:48 AM

Abner,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Teresa C.

Gilbert, AZ

2017 Hyundai Santa Fe

01/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

My service representative was ready for me even though I came in early. I received notifications as they serviced my car and called as well as text me when the car was finished. I love all phases of this dealership!

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/24/2019 02:22 PM

Teresa,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Cierra R.

Gilbert, AZ

2018 Hyundai Sonata

01/23/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Recognized

He remembered me and my car from my previous time. It made me feel like he cared.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/24/2019 02:13 PM

Cierra,
Thank you for your response. Here at San Tan Hyundai, we care about you! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Alexandrea F.

Beech Grove, IN

2016 Hyundai Elantra

01/23/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast and Professional!

Thank you for always taking great care of my vehicle!

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/24/2019 01:56 PM

Alexandra,
Thank you for your response. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Beverly S.

Sun Lakes, AZ

2017 Hyundai Tucson

01/23/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Polite customer service

Oooooooo

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/24/2019 01:50 PM

Beverly,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Eddie C.

Chandler, AZ

2017 Hyundai Tucson

01/23/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Responsibility for quality

Mario was the perfect example of what a customer expects when they bring their car in for service. He listened to my needs, he gave me an estimate of the cost, showed me to the waiting area, and maintained communication with me throughout the process. When the car was serviced, he told where to pay, where it would be located and it came in slightly lower than estimate. I will be back and ask for him.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/24/2019 01:33 PM

Eddie,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Alma V.

Mesa, AZ

2014 Hyundai Elantra

01/23/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service and Great people

Was taken care of efficiently.
Waiting room equipped with drinks, snacks and comfortable chairs.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/24/2019 01:30 PM

Alma,
Thank you for your response. We aprpeciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Robert B.

Queen Creek, AZ

2016 Hyundai Elantra Gt

01/22/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

1/22 Service Appt

Excellent service from Mario & the car was ready much earlier than expected.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/22/2019 01:17 PM

Robert,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Gerolin J.

Mesa, AZ

2017 Hyundai Elantra

01/22/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Customer Service

When I arrived a service tech (Mario) greeted me within 5 min. I told him what i needed done and he took it from there. While waiting, he sent me a text that if I needed anything, just text him back. The waiting room is very comfortable and clean with snacks and drinks. My service was completed before I expected it to be and Mario had me on my way in no time at all.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/22/2019 11:43 AM

Gerolin,
Thank you so much for your response. We appreciate you and your feedback. Thank you for taking the time to recognize Mario. We are here if you need anything in the future. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Diana G.

Gilbert, AZ

2014 Hyundai Tucson

01/22/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service all the time.

As I said before good service. All my questions answerd. The coffee and snacks,
Are God for a early morning visit. Everyone in your business very polite. I have
Noticed. Thanks again to Mario for giving me prices on the tires. Got to keep
The shoes in shape (tires). DG

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/22/2019 11:40 AM

Diana,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Gerald N.

Gilbert, AZ

2017 Hyundai Santa Fe S

01/21/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Always able to accommodate my needs in a timely manner.

The service time was great, the job was well done and the time frame to get the work done was super.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/22/2019 11:27 AM

Gerald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Terry C.

Mesa, AZ

2017 Hyundai Tucson

01/21/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Customer Service

The service reps always provide thorough and attentive customer service . . . and the turn-around time for the services to be complete is quick!

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/22/2019 11:26 AM

Terry,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Client vérifié

Gilbert, AZ

2015 Hyundai Sonata

01/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

Mario was very helpful.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/21/2019 02:50 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

John G.

Queen Creek, AZ

2014 Hyundai Sonata Hyb

01/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Xlnt service

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/21/2019 02:41 PM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

John F.

Sun Lakes, AZ

2014 Hyundai Santa Fe S

01/18/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent service

Excellent, efficient and timely service from my phone call to arrange an appointment to receiving my car when the service was completed.

Recommandé

Robert B., Parts and Service Director de San Tan Hyundai a répondu le 01/19/2019 10:02 AM

Good morning. Thank you for responding to our survey with the excellent comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Allan W.

Queen Creek, AZ

2018 Hyundai Sonata

01/18/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer service

Nothing to add at this time.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/18/2019 03:17 PM

Allan,
Thank you for your response. We look forward to helping you at your next visit. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Wanda M.

Mesa, AZ

2016 Hyundai Tucson

01/18/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Personnel service

Great job

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/18/2019 03:13 PM

Wanda,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Eric D.

Chandler, AZ

2017 Hyundai Elantra

01/18/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Battery change

Mario was very professional and very considered of my time. He was was able to get me in and out in a very short time.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/18/2019 03:10 PM

Eric,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We are here if you need anything. We appreciate you and your business.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Daniel H.

Tucson, AZ

2015 Hyundai Sonata

01/18/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent Service department!

San Tan Hyundai will exceed your expectations each and every visit! How? Their advisors and technicians truly care and provide top notch service! Look no further, San Tan Hyundai does it all! Thank you, Mario and staff!

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/18/2019 02:31 PM

Daniel,
Thank you for your response. We appreciate you!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

Client vérifié

Gilbert, AZ

2011 Hyundai Tucson

01/17/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Excellent, friendly and prompt service.

Recommandé

Cara M. de San Tan Hyundai a répondu le 01/18/2019 01:22 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Employés avec lesquels vous avez travaillé

MARIO MACIAS

#1 IN THE NATION

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