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MARIO MACIAS

#1 IN THE NATION
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service and people.
Good service and nice people.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:26 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great Sunday. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

BN
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Betsy Van N.
Sun Lakes, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
As a retired Service Manager and Service Advisor I have high expectations of Dealership Service Departments. San Tan has exceeded my expectations every time since purchasing a 2013 Santa Fe new. They should be very proud of the teamwork they exhibit to accomplish having a great Service Department.
Mario has met my high expectations for a Service Advisor and providing topnotch Customer Service.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:25 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great Sunday. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

Client vérifié
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Auto services
My visit was very good, the service great and my service guy Mario took care of everything.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:20 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great Sunday. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

CS
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Christine S.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service advisor
As usual Mario provided us with outstanding assistance and excellent service
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:13 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great Sunday. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

KR
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Kenneth R.
Queen Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
San Tan Hyundai is the best all around dealership.
I have been driving Hyundai’s for 15 years. San Tan Hyundai has been my go to place since moving to Arizona 8 years ago.
From the moment I drive up until I leave I am treated as a member of the family.
Mario is my go to guy for service needs, he is awesome!
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:08 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and are so glad that you are part of the San Tan Hyundai family.  We look forward to seeing you next time.  Have a great Sunday.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

EB
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Emily B.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario
Mario was so helpful! He explained everything and got it done so fast, while being so polite and professional. ! I will definitely be back to see him!
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:07 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great Sunday.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé

PS
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Paul S.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
SERVICE
Mario was great did all I asked
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/26/2019 06:01 PM

Paul,
Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara


Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

LC
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Lauren C.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Everyone was great at Hyundai this week! I needed an oil change and Mario and everyone went above and beyond to help me. Thank you !
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/26/2019 05:54 PM

Lauren.
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

CM
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Carol M.
Sun Lakes, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer treatment is excellent
Every Hyundai person I encountered was very accommodating, courteous and gave me prompt attention.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/26/2019 05:53 PM

Carol,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RA
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Randall A.
Strawberry, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very clean business and responsive employees.
I purchased my car there and have had no troubles getting service on short notice due to where I live approx 120 miles away.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/26/2019 05:31 PM

Randall,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Mario was there to great me on time, and with a warm and welcoming smile.He then thoroughly explained what was going to happen with my vehicle for the next hour or so and appropriately had me sign the pre agreement documents.Then he showed me to the waiting room and I was offered a coffee and a snack while I waited. It was very nice to have such a comfortable and pleasant experience.(very rare these days)I’ll surely pass along . It really does make a big difference in your overall car buying, selling,leasing,trading in or whatever experience that you have things run as smoothly and stress free as can be THANKS Mario. I’m a fan ...Karen Apodaca?
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/26/2019 05:19 PM

Thank you so much for your wonderful response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Very fast and courteous
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/24/2019 12:49 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

WF
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Walter F.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service checkup
Close to home, excellent service and great service personnel
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/24/2019 12:28 PM

Walter,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

BE
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Brenden E.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I always have a great experience bringing my vehicle into San Tan Hyundai. I didn't schedule maintenance this time going in, it was just for an oil change, but the service was still speedy. I was in and out in no time.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/24/2019 12:11 PM

Brenden,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara
 

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

LH
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Lu H.
Thatcher, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
you make your customers feel good and relaxed.
Mario was great , I want him to be my advisor the next time I bring my car in. Thank you Mario
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/24/2019 11:29 AM

Lu,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

CM
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Cara M.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best place!
Thank you San Tan Hyundai!
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/24/2019 09:20 AM

Thank you!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

VE
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Virginia E.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone very polite and efficient
This is a place where you feel certain that your car is being maintained in the best possible manner.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/24/2019 09:19 AM

Virginia,
Thank you for your response! We appreciate your feedback. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Sun Lakes, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly, efficient service.
Everyone is always very courteous and provide service in a timely manner.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/23/2019 04:50 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

MV
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Melinda V.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
San Tan Hyundai Rocks!
Their customer service is always on point and Mario was awesome. My car was done sooner than expect this visit and that is ALWAYS a good thing!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/22/2019 02:34 PM

Melinda,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly people, good service
As above
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/22/2019 02:33 PM

Thank you for your response. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.