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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

CS
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Craig S.
Chandler, AZ
2017 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service as always
Excellent service as always. Very happy whenever I come in. Top notch !!!!!!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/06/2019 12:56 PM

Craig,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
Good work
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/06/2019 11:11 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DP
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Dennis P.
Mesa, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Mario takes great care of his customers.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 08/04/2019 10:54 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
VM
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Violet M.
Mesa, AZ
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Mario
Mario is a problem solver. He should get a raise, promotion, or an award.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 08/04/2019 10:52 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

By the way, thanks to all of you wonderful customers; Mario was awarded by Hyundai Corporate for having the most Five Star surveys in the entire country for 2018.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SH
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Stephen H.
Casa Grande, AZ
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great quick service
Went to the dealership for a 5,000 mile oil change and tire rotation. As usual, the process was quick and simple. The service agent, Mario, was very pleasant and personable, texted me when the vehicle was ready. The vehicle was washed prior to me picking it up.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/02/2019 01:29 PM

Stephen,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great weekend,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
ML
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Margaret L.
Chandler, AZ
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Promt and timely
Mario is nice and a pleasure to do business with.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/02/2019 01:27 PM

Margaret,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BA
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Brandy A.
Aurora, IL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
The service was efficient and professional.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/02/2019 01:19 PM

Brandy,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
great service, got my car back sooner than expected.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/02/2019 12:55 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MR
gravatar
Michael R.
Mesa, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Car and great service
Last year I purchased a 2018 Elantra. It is by far the best small car I have ever owned. It has ample room and power and many extras. When I bring this car to San Tan Hyundai for service they are the best I have ever seen. They are friendly and knowledgeable and helpful. I am looking forward to purchasing a new car in the future.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/02/2019 12:52 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit. Have great day.

Best regards,
Cara



Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RC
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Robert C.
Gilbert, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They do the job thoroughly and in a reasonably short amount of time.
They got me in on time, didn't make me wait long and did a good job. Also, the staff are all very personable.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/02/2019 12:41 PM

Robert,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario is the best!
All thanks to mario, never fails to make sure the customers are taking care of! Awesome as always.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/01/2019 01:57 PM

Thank you for your response! We appreciate you and your business. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
EA
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Elsie A.
Queen Creek, AZ
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service is excellent, exemplified by Service Advisor, Mario Macias
Both my husband & I have been extremely satisfied with the service at San Tan Hyundai, & have owned multiple vehicles from this dealership. I would have to say that the individual who deserves the most recognition as far as we're concerned, is Mario Macias. Mario is knowledgeable about the products; he is a top-notch customer service representative; he always keeps us abreast of the status of repairs/service; & just is an overall extremely wonderful person to deal with. Kudos to Mario!!!! Thanks.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/01/2019 01:52 PM

Elsie,
Thank you so much for your wonderful review. We appreciate you taking the time to recognize Mario. I agree, he is one of a kind! We are lucky to have him! We are here if you ever need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BM
gravatar
Bruce M.
Gilbert, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2015 Genesis oil chanhe
Scheduling this time much improved over my previous experience trying to get an appointment. Mario was very efficient— five stars for him.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/01/2019 01:45 PM

Bruce,
Thank you for your response. We appreciate you and your business. We are here if you need anything! Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
FY
gravatar
Frank Y.
Gilbert, AZ
2013 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/31/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
God Service
Very pleased by how I was treated at San Tan Hyundai
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/01/2019 01:41 PM

Frank,
Thank you for your response. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Queen Creek, AZ
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick, friendly service
I was not pressured to buy services after they were presented. Work done in an efficient time period. Friendly service.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/01/2019 01:21 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AW
gravatar
Anita W.
Sun Lakes, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Everyone was very polite. They went out of their way to check with me while I waited. The service technician texted me several times to see if I needed anything.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/01/2019 10:53 AM

Anita,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
VS
gravatar
Vicki S.
Gilbert, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Mario is fabulous, he has great customer service skills important in his position. Thank you Mario.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/30/2019 03:41 PM

Vicki,
Thank you so much for your response and for recognizing Mario. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MC
gravatar
Michael C.
Queen Creek, AZ
2013 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5
Mario M was great.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/30/2019 03:38 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SS
gravatar
Sumner S.
Mesa, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service at San Tan Hyundai
The staff is very kind and helpful. They ask at the end if there is anything else they can be of help. It was our approx third trip at this location and all have been a good experience.
Recommandé
Cara M. de San Tan Hyundai a répondu le 07/30/2019 02:27 PM

Sumner,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JK
gravatar
John K.
Queen Creek, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Center
We dropped our car off the evening before our appointment and the next day I got an email offering other suggested items of service and the option to add or decline these options. I love the idea of getting it via email with the exact amount included so that I didn't have to feel bad saying no and/or hear a person try to convince me to purchase something that I could not afford at the time. The service center also texted me when my car was being worked on and when it was finished and ready for pick up. It was a very nice experience.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 07/28/2019 07:29 AM

Good morning.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great Sunday. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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