JW

JUSTIN WORRELL

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(507 reviews)
81

Client vérifié
Wesley Chapel, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great service department
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/27/2019 11:02 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

BW
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Brian W.
Wesley Chapel, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Buyer 2015 Santafe limited Ultimate and staff of Wesley Chapel Hyundai
The staff is always so helpful and willing to answer my questions about anything. Some of this newer technology is harder for us older people to understand even though we follow the book so it so nice to know that they don’t mind helping us out. The work they did on our side view mirror was great after the mishap.
Thanks so much!!
PW
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/23/2019 04:14 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

JS
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James S.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I was in and out. I was treated nicely and my car is running smoothly.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/21/2019 12:54 PM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

CB
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Cindy B.
Valrico, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service the best anywhere
Very honest and never pressured for anything, prices are very responsible
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/21/2019 05:49 AM

Thank you so much for the 5 Star Review Cindy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

KA
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Kenneth A.
Dade City, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great job
Thanks for the great service.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/19/2019 06:17 AM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

JC
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James C.
Wesley Chapel, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Tire Rotation & Oil Change
This dealership operates consistently to a high standard. Would not go anywhere else.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/18/2019 06:15 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

JF
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Joan F.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always courteous and helpful to me.
Everyone is always very helpful and courteous. I feel as though I can trust their service and advise.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/17/2019 12:46 PM

Thank you so much for the 5 Star Review Joan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

RP
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Ricardo P.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Great service!
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/16/2019 03:58 PM

Thank you so much for the 5 Star Review Ricardo! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

Client vérifié
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Continued great experience
Wesley Chapel Hyundai has always treated me well.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/13/2019 12:49 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

DR
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Derek R.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Truthfulness
Given a time frame of completion and updates.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/13/2019 12:48 PM

Thank you so much for the 5 Star Review Derek! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

DB
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Deborah B.
Lakeland, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No eye to detail and did not go the extra
I had very early appointment so few people were there and still there were problems with how the car was serviced/
Non recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/09/2019 03:58 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

JR
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John R.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Came in for my 2nd oil change. Battery came back not fully charged after testing. Just purchased the vehicle in January. Disappointed that I had to buy a battery.
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/09/2019 03:56 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

Client vérifié
Dade City, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2019
client vérifiéVérifié Client
Catégorie : Service
Happy customers
They go out of their way to keep customers happy.
Recommandé
Employés avec lesquels vous avez travaillé

PL
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Patricia L.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
super service
it is close and they do a good job
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/05/2019 03:54 AM

Thank you so much for the 5 Star Review Patricia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

Client vérifié
Brooksville, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Andriod Auto
The staff is always very friendly and professional
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/03/2019 11:06 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

JW
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Jerry W.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Quick and easy. Professional. Friendly. Accomplished what they said they were going to do.
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/03/2019 04:01 AM

Thank you so much for the 5 Star Review Jerry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

ND
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Nancy D.
Wesley Chapel, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly workers, clean waiting area.
They took care of my problem.
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 08/31/2019 07:45 AM

Thank you so much for the 5 Star Review Nancy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

DW
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Donna W.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service advisors
Service is always great!
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 08/31/2019 07:45 AM

Thank you so much for the 5 Star Review Donna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

Client vérifié
Dade City, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2019
client vérifiéVérifié Client
Catégorie : Service
Happy customers
They go out of their way to keep customers happy.
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/29/2019
Type de service : Maintenance
Catégorie : Service
Customer care
Didn't let customers know of a problem.
Non recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 08/29/2019 12:43 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/06/2019 10:51 AM

Thank you for taking the time to rescore. It was my pleasure to help you. We look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

AM
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Andrea M.
Dade City, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
time is money
Didn't think it would take that long
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 08/29/2019 04:26 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.