Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(507 reviews)
81

Critiques de JUSTIN WORRELL

DT
gravatar
Darren T.
Minneola, FL
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Service was great even told me what I need to do to get the most out of my money.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/18/2018 11:06 AM

Thank you for your response, Darren! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
VB
gravatar
Vicki B.
Land O Lakes, FL
2017 Hyundai Veloster
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ok for a car place but...
The tv in the lounge area is so loud and there is no quiet place for people to go. Some folks like to read or work while they are waiting.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/18/2018 04:36 AM

Thank you for your response, Vicki! We appreciate your business and feedback :) We will try to make a space secluded from the noise in the future expansion plans. Thank you for the input.



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
MT
gravatar
Michael T.
Brooksville, FL
2018 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
SERVICE
This service has will require 3 visits to complete.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/14/2018 08:47 AM

Thank you for your response, Michael! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
JR
gravatar
John R.
Land O Lakes, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer experience
The customer service is off the charts. Comfortable waiting area and great coffee,
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/09/2018 12:28 PM

Thank you for your response, John! We appreciate your business and feedback :) thank you for the kind words!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Wesley Chapel, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
June 29th visit
Everyone is pleasant and you are in and out quickly.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/03/2018 01:02 PM

Thank you for your response! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
JD
gravatar
Jason D.
Land O Lakes, FL
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and quality service
I was expecting to be at the service center for about two hours waiting while my car was getting an alignment and air filter change. I had an appointment, but it was still a busy Saturday afternoon. Nonetheless, my car was done within one hour of my parking it until the gentleman came to tell me the repairs were completed.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/03/2018 10:36 AM

Thank you for your response, Jason! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DG
gravatar
David G.
Tampa, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
This is my second vehicle with Hyundai. When the car needs to be serviced it is done quickly and without issyes
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 07/03/2018 03:22 AM

Thank you for your response, David! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Tampa, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt Service
Same day appt as requested, excellent service, and courtesy ride
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/30/2018 01:59 PM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
HH
gravatar
Hector H.
Wesley Chapel, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Effective and respectful representative.
The service representative was very effective and respectful. The time was very good.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/29/2018 09:25 AM

Thank you for your response, Hector! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
FK
gravatar
Florence K.
Apollo Beach, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very Accomodating
They really went out of their way to get my vehicle service completed in time for me to get back to my office for a conference call - scheduled after I had booked my car service!!
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/29/2018 03:22 AM

Thank you for your response, Florence! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
KM
gravatar
Kaniece M.
Spring Hill, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Customer Service and Prompt Service
From my initial salesperson Scott to maintanence performed on my new Hyundai I have had a great experience. There was never any pressure to purchase and they were very helpful in getting my payments where I need them. My salesman followed up with me on my satisfaction with my new vehicle and offered assistance with anything in the future. Even the finance manager was honest and pleasant to deal with, I've never experienced that! When I come in for my service appointment they always greet me promptly and get my vehicle right in for service. They give me an estimated time for service to be completed and they are pretty much on the money, which I appreciate!

I would definitely recommend anyone who is looking into purchasing a Hyundai to visit Hyundai of Wesley Chapel they are really a great dealership to do business with!
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/27/2018 05:12 AM

Thank you for your response, Kaniece! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Zephyrhills, FL
2017 Hyundai Santa Fe S
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service writer very friendly
The service department service writer was friendly and professional.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/27/2018 04:36 AM

Thank you for your response! We appreciate your business and feedback :) I totally apologize about us missing the maintenance light reset. Please feel free to email me or call me at your convenience so I can help walk you through the reset procedure. I will have a word with my staff so we can improve moving forward and I apologize for the mistake. This survey does reflect Justin directly so I hope he provided you with 5 star service and was great otherwise! Please feel free to reach out to me if I can help further and I will be awaiting your call or email for the maintenance light reset!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
SS
gravatar
Sarah S.
Tampa, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Thank you
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/26/2018 03:21 AM

Thank you for your response, Sarah! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
PD
gravatar
Paul D.
Apollo Beach, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai Service
Great customer service. Very efficient operation.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/19/2018 03:38 AM

Thank you for your response, Paul! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Brandon, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Have bought four Hyundai's ,over the years,at this dealership.
Have always been treated fairly,and service has been great.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/18/2018 05:48 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
SV
gravatar
Sajeev V.
Tampa, FL
2009 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review of Justin
Justin was the service manager and he did an excellent job. He was prompt and caring.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/17/2018 12:19 PM

Thank you for your response, Sajeev! We appreciate your business and feedback :) happy to hear Justin was great!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
RF
gravatar
Ronnie F.
Dade City, FL
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and excellent customer service
Came in just for an oil change on Friday so I assumed my wait would be long, but I was in and out in no time, Also Service rep was great...
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/14/2018 03:20 AM

Thank you for your response, Ronnie! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DD
gravatar
David D.
Gilbert, AZ
2012 Hyundai Equus
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service and follow through
did a great job resolving all the issues and would definitely recommend.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/12/2018 11:21 AM

Thank you for your response, David! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
CS
gravatar
Charles S.
Brooksville, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
In and out in 15 minutes with the problem solved doesn't get better than that
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/12/2018 03:20 AM

Thank you for your response, Charles! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Lutz, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Longer than usual waiting time.
Same good service and friendly employees as always, however, my appointment took longer than usual for a 15,000 mile service. Appointment time was 8:00am; I arrived on time, but didn't leave until almost Noon. Have had this type of maintenance work done before, and it never took as much time to complete. Maybe they were short-staffed on technicians that day? Still happy with the dealership, and anticipate buying my next car there again.
Recommandé
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel a répondu le 06/09/2018 05:25 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.