JR

JAY L REDDEN

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(307 reviews)
70

LT
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Louis T.
Rockton, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Washing a car should include drying it off to prevent white soap rings appearing on the surface of a dark colored vehicle
I like the complementary maintenance
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 09/03/2020 05:23 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time. I apologize as we do not usualy dry the vehicles, we use a spot free rinse. Feel free to stop by and we will run it through our car wash again for you.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

DK
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Dijana K.
Machesney Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Friendly and professional staff. I will definitely go back.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 08/25/2020 11:36 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

DH
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Dorothy H.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dorothy H.
the service manager and what he except out of his crew .when i take my car in for service it like visiting with family
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 08/12/2020 07:57 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Poplar Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
They have always been great, very oolite and courteous. also, very prompt and helpful.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/31/2020 05:18 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Davis, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place to have you Hyundai serviced
Very professional from the time you check in to the time you check out.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/30/2020 01:38 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

LB
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Lisa B.
Cherry Valley, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Perryville Hyundai
Hyundai on Perryville takes great care of my Ionic. Friendly and helpful service people too. Trust them to do all maintenence on my car.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/29/2020 05:20 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

VL
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Vicky L.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people to deal qith
Takes care of my new Tucson. Only problem is they didn't reset my service indicator on car for next service date. Otherwise extremely happy
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/17/2020 01:45 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

KF
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Karen F.
Loves Park, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
This place does not actually fix the car problems
I will never ever buy another Hyundai. I have had 2 new elantras that stopped running well after 30000 miles and dealership can not find anything wrong
Non recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/15/2020 03:29 PM

Good afternoon,

I actually just spoke to your husband a couple hours ago about bringing your car back in . The first visit we Performed the software update recall per Hyundai . The second visit we couldn't duplicate any issues after test driving your vehicle. We would love to find the issue for you once we can actually get it to happen . As I explained to your husband , Hyundai doesn't pay us if we can find anything with your vehicle . Thank you we look forward to seeing the vehicle on Monday to check it out again for you . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

RB
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Randall B.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No problem getting things fixed.
They do good work
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/15/2020 11:37 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Byron, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Owner
Good, timely service
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/13/2020 05:22 AM

AWESOME...
    Thank you for the feedback from your recent visit here with us a Hyundai On Perryville , we look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

MD
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Mary-Margaret D.
Marengo, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The people and the service!
Love the care and respect I always receive when I bring my car in for service!
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/07/2020 03:17 PM

FANTASTIC ,
     Thank you for the great review , even though i missed you guys when you were here . Look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

RJ
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Rita J.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wonderful Place
It is a great place to go to get your vehicle fixed in Rockford, Illinois
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 07/03/2020 05:13 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Polo, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great communication. Fast service.
Thought everyone was very professional and accommodating. Quick service with a smile. Reasonable charge. Will return.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/29/2020 12:20 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

WG
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Warren G.
Winnebago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Keeping my car in top notch shape
I always take my car to Hyundai on Perryville. This month when the representative asked me how my car was running, I told him that it did not start consistently. The technician checked the battery and advised that a new battery was advisable. They took the time to replace the battery. It now starts right up and I feel confident I won't become stranded.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/24/2020 01:30 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
My car had a part that needed repair that was still under warranty. Hyundai on Perryville had me pick the car up later that day because they needed to order a part. Once the part was in and I brought it back, they realized the part they replaced didn’t work and they needed to order another part. Instead of having me come back, they set me up with a rental until my car was ready. They also stayed in contact with me throughout the time they had my car.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/23/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

NJ
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Nancy J.
Davis Junction, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Andrew was patient and helped us make tge right choice.
Your sales rep Andrew went above and beyond by providing 5 star service. He was patient with my self and husband answered all concerns and helped us determine best auto for our needs.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/23/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

CH
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Corey H.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
AWSOME STAFF
AWESOME AS USUAL !!!
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/17/2020 10:29 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

MF
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Marilyn F.
Poplar Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE
Their service was great. Very thoughtful concerning the safety of their clients, under the difficult circumstances. Very friendly and professional.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/16/2020 12:31 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

LB
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Lisa B.
Loves Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai Service Dept
My visit was very efficient. I also asked them to check my battery.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/16/2020 11:01 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

JV
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Jodi V.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Grandma42boyzz
Oil change and topped off the fluids for our trip
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 06/15/2020 12:18 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.