JR

JAY L REDDEN

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(307 reviews)
70

DM
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David M.
Machesney Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Setvice
Great people and service.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 04/20/2020 06:10 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Freeport, IL
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/20/2020
client vérifiéVérifié Client
Catégorie : Service
Friendly
Service was good.
They kept me informed and got my vehicle fixed and back to me.
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/16/2020
Type de service : Repair
Catégorie : Service
Friendly
As far as service they were good and helped me out.
Hyundai supplied tow truck and rental car. Disappointed in vehicle. Burned oil and then had to HV new engine at 80,000 miles. Will eventually trade this vehicle
Non recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 04/20/2020 08:35 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . Let us look into this and we will reach out soon . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

DH
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Darlene H.
Rockford, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
111
0111
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 04/16/2020 10:13 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

RB
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Randy B.
Loves Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly service
Friendly staff, and the service was quick and hassle free! Very happy!
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 03/23/2020 08:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

JA
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Jon A.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Life saving service
I love the service team at Hyundai on Perryville because they do great work. Last time I was there I got out of my car and thought I was dying, I told the service man I needed to get to a hospital, he said I’ll get an ambulance, I said I need it faster than that because I believe I’m having a stroke. The service manager overheard the conversation and said take him in the company van. I believe they saved my life.
Now thats 5 star service
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 03/23/2020 08:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future. I am very happy to hear that you are doing much better.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

TL
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Todd L.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people
They stand by their warranty.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 03/20/2020 10:33 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

LH
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Linda H.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Repeat customer
We’ve had 4 Hyundais. Hyundai on Perryville keeps our business because of their outstanding sales and service.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 03/18/2020 04:32 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

ML
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Martin L.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great
Great service highly recommended
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 03/17/2020 01:26 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

JB
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Joseph B.
Machesney Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
good work
The work was done well.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/25/2020 11:44 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

JA
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Jon A.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very pleased with car & service
I love my HyundI Azera; it is an affordable luxury car with all the safety & creature comforts that I require.
It’s like having an expensive European car for half the money. If you want high qualify performance, All the latest safety Features, with wonderful styling, & your not mad at your money, I highly recommend this car
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/20/2020 04:25 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Algonquin, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
They fit me in for an oil change on short notice and it was done quickly
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/19/2020 12:51 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

Client vérifié
Winnebago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy to work and very accommodating.
Easy to work with and very accommodating.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/11/2020 01:40 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

TM
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Tracy M.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Efficient Service
I only brought in my 2013 Hyundia Sonata for an oil change. Getting an appointment was convenient. I was also offered shuttle service to my job as well.
I really appreciated the option!
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/06/2020 11:35 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

JR
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James R.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
James Robertson
very friendly and interested in me as a person
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/04/2020 10:51 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

NC
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Nora C.
Beloit, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
On time and no surprises
The service department is always ready for my car, we discuss possible issues that may come up and after the service, they fully explain the work and are ready with a printout for my records.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 02/03/2020 04:24 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

WW
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William W.
Poplar Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
tgreat people to do business with
very knowledgeable and pleasant to work with
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 01/31/2020 04:27 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

GG
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Gary G.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE
From the moment I first visited this dealership I have been amazed at how great the person who work there are and everyone is a professional in their area of expertise. Buying my car was a great experience and every time I return for service I am extremely happy with the service personnel and the job they do.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 01/28/2020 11:29 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

BS
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Ben S.
Rockford, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Helpful staff
Everytime I call they are kind and courteous. They help me with all my issues and get me in withing a reasonable time frame. Also they've fit me in for an oil change in a pinch which was extremely helpful. Great staff.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 01/28/2020 04:15 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

TC
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Thomas C.
Poplar Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
10
10
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 01/27/2020 10:41 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé

JC
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Jill C.
Freeport, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Cust
Very efficient. I liked the car wash.
Recommandé
Bret B., Service Manager de Hyundai On Perryville a répondu le 01/08/2020 11:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.