JP

JAMES POWERS

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1026 reviews)
69

Client vérifié
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
First oil change
Great!!
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/31/2020 06:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

JW
gravatar
James W.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Wesley Chapel Hyundai Service Department Very Professional
The whole Wesley Chapel Hyundai Service Department Staff are always very professional, very efficient and very friendly. Have had my 2012 Hyundai Tucson serviced at Wesley Chapel Hyundai since buying it new and they have always provided Great Service. Thank You.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/30/2020 11:42 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

RM
gravatar
Rebeca M.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Atmosphere and Professionalism
I always ask forJames to help me when I schedule my appointment. He has always been very polite and efficient
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/25/2020 05:48 AM

Thank you so much for the 5 Star Review Rebeca! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

Client vérifié
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5
5
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/23/2020 11:37 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

PL
gravatar
Paul L.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best vehicle for the money
Always good service at the Wesley Chapel Dealership.
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 07/20/2020 04:05 AM

Thank you so much for the 5 Star Review ! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

MC
gravatar
Mechelle C.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic Service
From inception of scheduling my service appointment to picking up my serviced vehicle the process could not have been more convenient, professional and easy
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/17/2020 12:36 PM

Thank you so much for the 5 Star Review Mechelle! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

KD
gravatar
Kenneth D.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Very good
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/17/2020 12:36 PM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

Client vérifié
Tampa, FL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Could be better
Improve tech services, waiting time, acknowledging when quality of service is absent or low, being courteous.
When you do regular service of car, do a good job so that the battery does not die out with acid leaking from it a few weeks after complete check of car

I'm gonna say No to recommend for now--I will change the review if things improve in future
Non recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/14/2020 01:51 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

TG
gravatar
Travis G.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Great friendly staff. Speedy service.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/26/2020 06:44 AM

Thank you so much for the 5 Star Review Travis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

JB
gravatar
Johanna B.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt service
Prompt service
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/25/2020 05:36 AM

Thank you so much for the 5 Star Review Johanna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

JA
gravatar
Jeffrey A.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding Service Rep
Service Rep, did an excellent job on arrival, follow up as the car was serviced and during checkout process. Personable & knowledgeable which made for s smooth process
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/24/2020 12:30 PM

Thank you so much for the 5 Star Review Jeffrey! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

GV
gravatar
Gary V.
Lutz, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Why go anywhere else?
Arrived a little ahead of my appointment time, but got right in. Good service with a great crew. My service writer, James was great.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/19/2020 06:19 AM

Thank you so much for the 5 Star Review Gary! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

SH
gravatar
Sandra H.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Routine checkup
My vehicle is still pretty new and I just needed an oil change. I was warmly greeted by James Powers who made sure I received excellent customer service. My vehicle was returned in a timely fashion and that made my visit a pleasure.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/19/2020 06:21 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

LA
gravatar
Lawrence A.
San Antonio, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai service always the best!
20 yrs of Hyundai, never disapointed.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/12/2020 07:15 AM

Thank you so much for the 5 Star Review Lawrence! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

Client vérifié
Valrico, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/02/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Sale of vehicle was a good experience -
Some of the reps in the service department are not professional and courteous. Others are seem to lack the knowledge or at least the desire to competently explain the details of the problems, repairs, and maintenance. If you don't get one of the good reps you are in for a stressful experience
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/03/2020 07:11 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

DT
gravatar
Darren T.
Minneola, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
client vérifiéVérifié Client
Catégorie : Service
James
James, was great and and he indeed kept me in the loop as far as everything that was needed and going on with my vehicle and even helping me with the loaner car, when there were a few bumps he called enterprise himself to assure me me that i would have a loaner car! The concern was not direct towards James at all! it was direct for the part that wasn't fix when i came in last Jan which cause the engine to fail! So he made sure that everything was taken care of and i truly apologize, if this might had any negative impact on James! Because again he was great!!!
Recommandé
Employés avec lesquels vous avez travaillé

DT
gravatar
Darren T.
Minneola, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
client vérifiéVérifié Client
Catégorie : Service
James
James, was great and and he indeed kept me in the loop as far as everything that was needed and going on with my vehicle and even helping me with the loaner car, when there were a few bumps he called enterprise himself to assure me me that i would have a loaner car! The concern was not direct towards James at all! it was direct for the part that wasn't fix when i came in last Jan which cause the engine to fail! So he made sure that everything was taken care of and i truly apologize, if this might had any negative impact on James! Because again he was great!!!
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/02/2020
Type de service : Repair
Catégorie : Service
James
James was great and making sure everything was finally taken care of, but the first few days was a rocky start
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/02/2020 11:14 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

JOHN W C. de Hyundai of Wesley Chapel a répondu le 06/02/2020 12:01 PM

Thank you for taking the time to rescore. James and I really appreciate. It was our pleasure to help you and we look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé

Client vérifié
Lutz, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Excellent service as well.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/02/2020 07:55 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

Client vérifié
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I got very quick service
I was in and out very quickly
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/30/2020 09:42 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé

RC
gravatar
Robin C.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The visit went well. There was a glitch with the text response system, but that is how it is with technology.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/29/2020 07:04 AM

Thank you so much for the 5 Star Review Robin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.