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JAMES POWERS

Hyundai of Wesley Chapel
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1026 reviews)
69

Critiques de JAMES POWERS

SW
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Suzanne W.
Thonotosassa, FL
2019 Hyundai Ioniq Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast in and Out
Staff always the best and Service the greatest
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/02/2020 06:32 AM

Thank you so much for the 5 Star Review Suzanne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
DC
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Donna C.
Spring Hill, FL
2018 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
"Service required" indicator
Oil change was done in a timely manner, but "service required" indicator was not reset and every time I start my car now it appears on the dash display. I did not realize this until the next day when I started my car. When I called the service department about this, I was told to bring the car in and they would reset it. I live 45 minutes away from the dealership and this would be an inconvenience. They then told me to bring it to some place near me that does oil changes and it could be reset. I'm sure I would be charged for this service and since I paid for an oil change, I'm not happy about incurring another charge. I would recommend Hyundai to a friend since service in the past has been great.
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 02/29/2020 05:51 AM

Thank you so much for taking the time to complete the survey! I apologize that the maintenance reminder was not reset. The reminder is suppose to be reset every service along with reminder sticker placed in the windhsield. I totally undertsand about not wanting to make the return trip or going some place to have it reset. I will contact you to walk you through the reset. It is very simple and will only take a minute. We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
BW
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Benita W.
Wesley Chapel, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Overall service
Service department listens to my car problems and addresses them with knowledge and makes sure I understand everything.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/28/2020 12:56 PM

Thank you so much for the 5 Star Review Benita! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
LC
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Lee C.
Land O Lakes, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Never a long wait time. Pleasant environment, courteous, clean and coffee and cookies a plus.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/27/2020 12:08 PM

Thank you so much for the 5 Star Review Lee! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
CH
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Claudette H.
Land O Lakes, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Dept.
My Service Advisor James Powell is very good.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/14/2020 12:36 PM

Thank you so much for the 5 Star Review Claudette! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
Client vérifié
Gibsonton, FL
2011 Hyundai Accent
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/14/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
OK service
Not the best of service.
Non recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 02/14/2020 07:54 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
Client vérifié
Land O Lakes, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Waiting Room
Very Comfortable
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/03/2020 11:11 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
ES
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Enrique S.
Tampa, FL
2009 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service and attention to detail.
James Powers my service advisor has been taking care of me with all my cars for quite some years now and he has always given me excellent service and I couldn’t ask for any better.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/03/2020 05:31 AM

Thank you so much for the 5 Star Review Enrique! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
Client vérifié
Land O Lakes, FL
2014 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Went in for regular scheduled maintenance then service person called about filter that was needing replacement.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/31/2020 11:10 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
SW
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Sidney W.
Brooksville, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
James did a great job
Got in and out in a very good time
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/31/2020 05:49 AM

Thank you so much for the 5 Star Review Sidney! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
PL
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Paul L.
Zephyrhills, FL
2005 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service attsendents
I have always appreciated the service and I have serviced my Elantra here for the past 13 years.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/28/2020 04:56 AM

Thank you so much for the 5 Star Review Paul! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
Client vérifié
Zephyrhills, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Happy at Hyundai
Excellent service experience. In and out quickly and did all necessary work.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/28/2020 04:56 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
HM
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Howard M.
Zephyrhills, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Very good service
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/25/2020 06:00 AM

Thank you so much for the 5 Star Review Howard! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
JF
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Janice F.
Zephyrhills, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and efficient service
Fast and efficient service even though they neglected to wash my car as requested. The service tech did make sure it was done after I asked about it.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/24/2020 05:48 AM

Thank you so much for the 5 Star Review Janice! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
Client vérifié
Zephyrhills, FL
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service
Very friendly and clean dealership
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/24/2020 05:49 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
AK
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Arlene K.
Tampa, FL
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2010 Hyundai Elantra
The service was very good.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/18/2020 06:11 AM

Thank you so much for the 5 Star Review Arlene! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
Client vérifié
Tampa, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Love this place!
I love this service center! Staff is always responsive, and great at recommending the upkeep needed on my Tucson!
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/14/2020 05:30 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
PC
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Patsy C.
Wesley Chapel, FL
2016 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/05/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service experience
I had my clutch replaced, everything went well. Thank you to the drive manager John Cate for helping me. Service rep James very attentive. I had a loaner car which was very good. My vehicle performs better. Only one thing they forgot to wash my vehicle as requested, but all in all everything went well.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/06/2020 07:11 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
DP
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David P.
San Antonio, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
last minute service request.
Everything went perfectly.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/02/2020 12:52 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
ER
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Elvis R.
Tampa, FL
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Great service
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 12/30/2019 05:36 AM

Thank you so much for the 5 Star Review Elvis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JP
JAMES POWERS
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