EV

EDDY VELLEGA

McGrath City Hyundai

Évaluation globale

4,7

(723 reviews)

73

Critiques de EDDY VELLEGA

FF

Frank F.

Chicago, IL

2013 Hyundai Sonata

01/20/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent service professionals

Service team is great. Very thorough job. Great customer service.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/20/2020 06:43 AM

Hello Frank

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

Client vérifié

Chicago, IL

2012 Hyundai Tucson

01/19/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Consistently Great

Have been coming here since 2012 and have never, ever had a bad experience.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/19/2020 12:09 PM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

RJ

Ronald J.

Chicago, IL

2018 Hyundai Sonata

01/18/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Ed feel comfortable dealing with him

Ed the greeter that first talk to me I feel comfortable around him trust him and I think he actually cares about my car. And always tell me how long to take and pretty much on time.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/18/2020 10:04 AM

Hello Ronald.

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

AG

Adanelle G.

Chicago, IL

2020 Hyundai Palisade

01/15/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Easy and great people serving.

Very convenient with time and work with u to get your work done on your car.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/15/2020 10:40 AM

Hello Adanella,,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

AS

Angel S.

Chicago, IL

2013 Hyundai Sonata

01/15/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

The service at this dealership is excellent. I didn’t spend all day waiting. Thank you

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/15/2020 10:39 AM

Hello Angel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

SC

Sandra C.

Forest Park, IL

2017 Hyundai Tucson

01/14/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

My Hyundai

Ed always provide excellent customer service along with the other staff. I did not have a appointment but Ed got me in and out at a reasonable time...

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/14/2020 10:41 AM

Hello Sandra,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

MH

Michelle H.

Chicago, IL

2019 Hyundai Tucson

01/04/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Sold a brand new car that needed an engine replaced immediately

Had it for one month and had to take it in four times before they finally replaced the engine on a brand new 2019 Tucson.

Non recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/04/2020 04:14 PM

Hello Michelle,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Employés avec lesquels vous avez travaillé

RC

Ralph C.

Chicago, IL

2012 Hyundai Santa Fe

12/25/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The staff

Great staff

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 12/26/2019 10:54 AM

Hello Ralph

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

DS

Devon S.

Calumet Park, IL

2013 Hyundai Sonata

12/14/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Place

Excellent customer service. Had an issue with my maintenance service after the repairs were complete (had already spent $1500 in repairs). Long story short I had to reschedule another service visit for Hyundai to address the issue of the repair again.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 12/14/2019 06:20 AM

Hello Devon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

JH

Joann H.

Chicago, IL

2013 Hyundai Azera

12/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

My second HYUNDAI and have ALWAYS received EXCELLENT, and RESPONSIVE service from Ed and Chris at Grand Ave, Chicago

My 2nd Hyundai, my grandniece continues to drive the 2008 Sonata putting on miles going back and forth to college. My 2013 Azera
is GREAT, sorry they have discontinued this car. The service I receive from Eddie and Chris, Grand Ave, Chicago is always excellent-prompt, and completes all maintenance needed in a very gracious, and professional manner, the plus is that they know the history of my car as this is the place I have taken it since the purchase

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 12/11/2019 09:35 AM

Hello Joann

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

TP

Theresa P.

Woodridge, IL

2018 Hyundai Santa Fe

12/06/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

McGrath #1

We have been very happy with McGrath and always come back! Thank you Ed for always greeting us with a warm welcome. We always appreciate your recommendations

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 12/06/2019 10:38 AM

Hello Theresa

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

Client vérifié

Maywood, IL

2017 Hyundai Elantra

12/03/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Mcgrath

Very Good service!!!

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 12/03/2019 11:53 AM

Hello Kevyn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

GV

Glenn V.

Chicago, IL

2015 Hyundai Sonata

11/28/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

The staff was friendly, the work was completed timely.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/28/2019 12:34 AM

Hello Glenn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

Client vérifié

Melrose Park, IL

2018 Hyundai Tucson

11/25/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Ok

Better service

Non recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/25/2019 01:23 PM

Hello Anna,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Employés avec lesquels vous avez travaillé

Client vérifié

Chicago, IL

2016 Hyundai Tucson

11/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Excellent

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/24/2019 09:33 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

RR

Ronald R.

Chicago, IL

2018 Hyundai Santa Fe Sport

11/21/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Ed Valenga cares about his customers

Ed Valenga is great!!!

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/21/2019 03:53 PM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

JR

James R.

River Forest, IL

2018 Hyundai Sonata

11/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly, accommodating, professional

Great service

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/20/2019 04:32 PM

Hello James

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

JO

Janet O.

Chicago, IL

2008 Hyundai Santa Fe

11/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

The staff

Like always I was treated with respect and part of the family. I was give great advice about the future of my vehicle. Thank you Hyundai for keeping me safe.

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/19/2019 12:44 PM

Hello Janet

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

11/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

The service Eddy great honest man I will never leave Hynudi

Well most definitely it's the people.. They are super nice and welcoming I won't take my car anywhere else

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/19/2019 03:56 AM

Hello Claudia

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

RP

Rhonda P.

Chicago, IL

2017 Hyundai Accent

11/18/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Review

They always service my car fast and efficient

Recommandé

Christopher H., BDC Director de McGrath City Hyundai a répondu le 11/18/2019 03:56 PM

Hello Rhonda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

141-160 sur 737 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.