EV

EDDY VELLEGA

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(723 reviews)
73

HM
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Harace M.
Riverdale, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Thank God for Eddie Villega is the best Service Writers yoiu guys have on staff.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/19/2020 02:58 PM

Hello Harace, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ed
Great service
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/14/2020 09:15 AM

Hello Ronald, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

JM
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James M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All the people that work at McGrath are always helpful and ready to take care of me
Ed Vellega has helped me whenever I bring my care in for service. We are like old friends as my Azura is 11 years old.
Ed always tells me what I need to keep my car in good running order and I follow his advice and I do not have to wait too
long for the job to be completed.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/12/2020 01:41 PM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

HS
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Hector S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
greatI
Great service from the manager on down to its emlpyees...
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/09/2020 04:48 PM

Hello Hector, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

SW
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Shanetta W.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
End of warranty check up
I received great customer service.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/09/2020 02:31 PM

Hello Shanetta, 
Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

JV
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Jossmar V.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
They went above and beyond to make sure my service experience went well. Will be coming back for my next service
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/09/2020 10:26 AM

Hello Jossmar, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

JS
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Josephine S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service.. Ed explains everything
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/06/2020 10:42 AM

Hello Josephine, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
The people there are very nice.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 03/03/2020 12:25 PM

Hello Apriele, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employés avec lesquels vous avez travaillé

RR
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Ronald R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
4 words!!! Ed Valenga service manager
Ed Valenga, is the greatest.
His customer service is outstanding.
More employees should be like him.
Dr. Ron Rufo
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/25/2020 07:13 AM

Hello Ronald, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

RJ
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Ronald J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ed the guy deserves me is great.
The price I pay for fuel injector cleaning and antifreeze change with little pricey. I could probably get it cheaper somewhere else.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/18/2020 04:20 PM

Hello Ronald, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

HM
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Harace M.
Riverdale, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service
Ed Vilega is the Best Service Writer you have there. He is Consistented, an Accurate about my car, very Knowledgeable and he listen an he always solves the problem. He looks at all possibilities in helping you and he cares about the Customer and he always makes me feel right at home. I love McGrath's Hyundai DEALERSHIP because of Ed Vilega. You guys need to know who you have working for you. Ed is a Diamond in the Ruff. Ed deserves a RAISE & A PROMOTION.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/17/2020 04:28 PM

Hello Harace, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

CB
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Chester B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Feb. 13 2020
Staff always attentive to the situation and work done right
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/17/2020 01:03 PM

Hello Chester, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

ML
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Mario L.
Chicago, IL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Explained earlier
Explained earlier
Non recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/07/2020 10:57 AM

Hello Mario, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

SM
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Sergio M.
Antioch, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Real Friendly service, and service reps that care
One of the service advisors put our car seat in and out without me asking which was amazing totally went out of his way! Ed vallega always helping with a smile and has been the best manager I’ve have encountered in the car business. Very friendly always trying to help.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/05/2020 07:03 PM

Hello Sergio, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
Excellent care and timely visit
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/05/2020 06:41 AM

Hello


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

JO
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Judy O.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Eddy V in service went above and beyond to help us. Kept us updated weekly on our vehicle. McGrath Hyundai should be proud to have somebody like that working for them.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 02/04/2020 01:50 PM

Hello Judy, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Ed in the service department was great. He is very knowledgeable, he knew exactly what I needed and made me feel like a very welcome customer. He is the reason I will be returning.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/31/2020 10:48 AM

Hello Frank, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

Employés avec lesquels vous avez travaillé

HR
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Herman R.
Elmwood Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Maintenance
Great service as always.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/28/2020 11:43 AM

Hello Herman, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

Employés avec lesquels vous avez travaillé

MF
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Marlo F.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service manager was honest and straight forward
Definitely take my car back very upfront and honest and went over everything with me
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/23/2020 03:26 PM

Hello Mario, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé

Client vérifié
Oak Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Convenience
Prompt service, done on time.
Recommandé
Christopher H., BDC Director de McGrath City Hyundai a répondu le 01/23/2020 02:35 PM

Hello James, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.