EV

EDDY VELLEGA

McGrath City Hyundai

Évaluation globale

4,7

(723 reviews)

73

Critiques de EDDY VELLEGA

Client vérifié

River Forest, IL

2017 Hyundai Santa Fe

09/21/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Quick, Honest and Thorough!

Excellent service and friendly staff!

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/21/2017 01:10 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié

Chicago, IL

2013 Hyundai Elantra

09/19/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

so friendly, and aim to please.

5 stars

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/20/2017 09:08 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

TJ

Tanika J.

Chicago, IL

2011 Hyundai Sonata

09/19/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great customer service

My service rep Ed Vellega made sure that car was serviced in a timely manner and communicated with me on everything that was wrong with my vehicle

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/20/2017 09:09 AM

Hello Tanika,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

MH

Milton H.

Bellwood, IL

2013 Hyundai Azera

09/18/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The people there really love their jobs, which reflex on good service

yes

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/18/2017 08:29 AM

Hello Milton,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JF

JOANNE F.

2015 Hyundai Elantra

09/16/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Not great

I would rather go some where else for service. The worst service ever.

Non recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/18/2017 08:24 AM

Hello Joanne,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié

Chicago, IL

2015 Hyundai Tucson

09/15/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Custom

Customer friendly

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/18/2017 08:26 AM

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

KM

Kenecia M.

Chicago, IL

2013 Hyundai Veloster

09/15/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Good service

Fixed my car in a timely manner

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/15/2017 07:54 AM

Hello Kenecia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

GG

Gregory G.

Chicago, IL

2013 Hyundai Tucson

09/14/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service manager

Ed was very good kept me informed and had vehicle ready on time

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/15/2017 07:54 AM

Hello Gregory,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

CM

Catherine M.

Oak Park, IL

2017 Hyundai Elantra

09/14/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Maintenance

great follow through, curteous service, timely

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/14/2017 01:11 PM

Hello Catherine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié

Forest Park, IL

2013 Hyundai Sonata

09/11/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Recent service appointment

I am not happy with the diagnosis my car was given.

Non recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/12/2017 07:40 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

WG

Wanda G.

Bellwood, IL

2015 Hyundai Sonata

09/09/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Every one was very nice

Yes

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/11/2017 08:20 AM

Hello Wanda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

GD

Gary D.

Chicago, IL

2016 Hyundai Elantra

09/09/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

The service manager at Eddie velaga does a fantastic job

The service manager Eddie velegga is an asset to your company

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/11/2017 08:21 AM

Hello Gary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

LE

Lauri E.

Chicago, IL

2010 Hyundai Sonata

09/05/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

it was done before they said it would

Drove it two hundred miles the next day and no problems found

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/05/2017 02:20 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

WE

William E.

Wood Dale, IL

2011 Hyundai Sonata

09/03/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Not clear what's to be entered here

Again not clear.

Non recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 09/05/2017 08:28 AM

Hello William,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

AD

Anthony D.

Elmwood Park, IL

2013 Hyundai Sonata

08/29/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

customers first

employees are very helpful and friendly,service is fast.

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 08/29/2017 02:05 PM

Thank you for the 5-star review Anthony!!

Employés avec lesquels vous avez travaillé

FO

Frank O.

2015 Hyundai Sonata

ReScore Avis™

08/28/2017

Vérifié Client

Catégorie : Service

Customer care.

After speaking with Lore, I realized that McGrath really cares about their customers and wants to right any wrongs that occur

Recommandé

Employés avec lesquels vous avez travaillé

Client vérifié

2016 Hyundai Elantra

08/28/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Even though the service department was backed up, our problem was fixed immediately.

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 08/28/2017 12:15 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

LH

Linda H.

Chicago, IL

2012 Hyundai Elantra

08/25/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

The service man push for the recall to be fix.

Yet my blue is still isn't working. No sticker in the window for oil change reminder.I don't believe the serviceman acknowledge what his duties was.

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 08/25/2017 11:24 AM

Hello Linda,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

GV

GLENN V.

2015 Hyundai Sonata

08/25/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

No problems friendly staff.

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 08/25/2017 11:26 AM

Hello Glenn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié

Berwyn, IL

2015 Hyundai Sonata

08/22/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

awesome service

great service in a timely manner

Recommandé

LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 08/22/2017 12:36 PM

Berwyn Kia!!!!

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

541-560 sur 737 résultats

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