EV

EDDY VELLEGA

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(723 reviews)
73

DL
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Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service. I've bought 2 Hyundai Elantras there. Both great cars.
Good customer service. They pay attention to detail and keep the customers well informed on the servicing of the cars.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/26/2017 08:37 AM

Hello Danny,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

NY
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Nellie Y.
Oak Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service is in a timely manner, thorough explanation of what needs a car is there gor
Friendly
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/25/2017 07:27 AM

Hello Nellie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JW
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Joyce W.
Chicago, IL
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
Very nice Service people
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/25/2017 07:28 AM

Hello Joyce,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
River Forest, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great AUto service, but do not buy your car here.
I took my car for service and the service department is very customer oriented. The sales department is not recommended
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/25/2017 07:29 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

KM
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Kimbrough Jr M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Response to requirements.
Assistance in information to maintain vehicle.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/24/2017 11:25 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JB
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Johnny B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the great service.
Yes
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/22/2017 12:06 PM

Hello Johnny,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely.

Charles Floyd
Service BDC
77.804.5016

Employés avec lesquels vous avez travaillé

SR
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Sylvia R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
airbag light on and seat belt recall
Very pleased with the service I received
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/24/2017 07:32 AM

Hello Sylvia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

AS
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Alice S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and efficient way
The best
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/22/2017 12:08 PM

Hello Alice,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Employés avec lesquels vous avez travaillé

JE
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Jaime E.
Chicago, IL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome service representative
Very professional, polite and very attentive to my needs ....
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/22/2017 12:09 PM

Hello Jaime,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Employés avec lesquels vous avez travaillé

GV
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very accommodating staff. Friendly, professional.
Absolutely
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/17/2017 01:56 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

BA
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Bobette A.
Oak Park, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courteous staff. I waited about 3 hours as was my choice.
The charge was high $586 to fix gas gauge.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/05/2017 11:16 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

CA
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Carlos A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Quick and easy!
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/02/2017 01:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tha Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

MY
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Monique Y.
Chicago, IL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I would like to take this time to say, thank you McGrath staff for a wonderful maintenance department.
The high quality of service from the moment you pull in for service, to the perky reception from the operators giving great customer service.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/02/2017 01:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Edward  provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Yes
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/02/2017 01:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

SG
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Shineka G.
Maywood, IL
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Their customer service
I love it here, the service reps are great. Highly recommended
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/02/2017 01:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

ST
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Sammy T.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Close to home, friendly
Edward Vellega is an outstanding Service Manager and is always helping and looking out for anyone's best interest
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/28/2017 09:07 AM

Hello Sammy,

Thank you for taking the time to fill out this review Sammy! Hope all is well. Hope you enjoy the rest of the week. See you on the next visit.


Loredana R. Giotta
Customer Specialist 
McGrath City Hyundai
773-889-9090 Ext. 3767
Lgiotta@McGrathCity.com

Employés avec lesquels vous avez travaillé

SH
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The friendly faces
I really appreciate the attention to my car when I come here. The people are nice and get things done in a timely manner. The coffee in the waiting room is a huge plus too.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/28/2017 09:15 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

KC
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service was awesome!
Friendly and helpful staff.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/27/2017 12:47 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

KP
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Kimberly P.
Chicago, IL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Feeling I get honest info
Really pleased. Last 2 Hyundai's purchased there
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/27/2017 12:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

EG
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Evelyn G.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional , quick service
Had my car clean and ready on schedule.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/27/2017 12:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
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