EV

EDDY VELLEGA

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(723 reviews)
73

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff and great service
I've been going here for years. Very happy with the service
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 11/03/2017 07:19 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

LL
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Loveeta L.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
excellent
Good
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 11/03/2017 07:18 AM

 Hello Loveeta,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

MA
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Mark A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service experience!
Great people, great service.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 11/01/2017 10:14 AM

Hello Mark,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

AB
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Angela B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Customer service
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/30/2017 10:48 AM

Hello Angela,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

SB
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Stephanie B.
Oak Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Eddie
Eddie is great
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/30/2017 10:47 AM

Hello Stephanie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

RC
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Ralph C.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Timely
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/27/2017 09:39 AM

Hello Ralph,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

MG
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Mary G.
Oak Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The services is great and they treat you with respect
Great ?


Great services.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/27/2017 09:38 AM

Hello Mary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
excellent service
came in for an oil change and an electric switch replacement. Done in a timely, courteous manner. Since this was very routine I didn't expect any glitches and there weren't.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/23/2017 07:30 AM

Hello Neil,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

ST
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Sammy T.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Close to home, friendly
While waiting all employees are friendly always taking time to please customer
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/23/2017 07:29 AM

Hello Sammy,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

ML
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/19/2017 07:47 AM

Hello Mario,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Look out for that email around 1:30pm today. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

TM
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Taquila M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Na
Everything
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/17/2017 01:43 PM

Hello Taquila,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JB
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JENNIFER B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ed and Carlos!
Not only do they go out of there way Always but they truly care! Thanx Ed and Carlos for always being there for me
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/14/2017 06:17 PM

Hello Jennifer, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

DC
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Doris C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Love the service there
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/12/2017 11:14 AM

Hello Doris,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JG
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Jose G.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
good service and personal attention
Excellent
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/10/2017 12:49 PM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Melrose Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff and cleanliness
Always content with my experience
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/10/2017 12:51 PM

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JA
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Joyce A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quiet Atmospere and Good Customer Service
Quiet Atmosphere, Good Customer Service
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/10/2017 12:52 PM

Hello Joyce,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Repairs
Was covered under warranty but had to return for a small adjustment taken care of right away. I let friends pick their own places for service
Non recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/10/2017 09:37 AM

Hello Debra,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Oak Brook, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Overall good
Good
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/09/2017 11:50 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JH
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John H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
check up
very prompt and courteous
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/06/2017 08:27 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

CM
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Caldwell M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
A GOOD MAN ED
A GOOD MAN ED
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 10/06/2017 07:39 AM

Hello Caldwell,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.