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SureCritic / Concessionnaire Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(867 reviews)
85

Critiques de Eric Roberts

DN
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Deeann N.
Lake Stevens, WA
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff
I always receive great service at this dealership.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/25/2019 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
WC
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Wanda C.
Marysville, WA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly customer service
Satisfied with car maintenance work
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/23/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
WJ
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Wendy J.
Everett, WA
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
See below
Quick, efficient. Great people. Professional
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/21/2019 08:00 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
MM
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Michael M.
Mill Creek, WA
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
thanks
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/21/2019 07:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
LR
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Lynna R.
Everett, WA
2004 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super service
I recently moved to the Olympia area, but was back in Everett when I began to have problems with my car. I had always had great service at this Hyundai dealership and went there. I didn't have an appointment, but they worked me in and fixed my car. I was so glad to be able to drive home.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/21/2019 07:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
WB
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William B.
Lake Stevens, WA
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Cust service and fast
They accommodated my need to move soooont up a day. Cust Service Reps are always pleasant and work is done quickly.
Cost was $10 below estimated work! ?
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/18/2019 01:44 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
CM
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Coleen M.
Lake Stevens, WA
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, professional, quick service
Great people to work with
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/16/2019 07:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
RH
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Ronald H.
Everett, WA
2015 Hyundai Sonata
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/09/2019
client vérifiéVérifié Client
Catégorie : Service
Immediate follow up of complaint
Called and apologized and said would look into failure of online response. Provided a complimentary oil change and asked that I continue to be their customer.
Recommandé
Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
CM
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Charlene M.
Stanwood, WA
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
I had good quick service. Nice comfortable waiting room. Thank you
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/09/2019 03:25 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
RH
gravatar
Ronald H.
Everett, WA
2015 Hyundai Sonata
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/09/2019
client vérifiéVérifié Client
Catégorie : Service
Immediate follow up of complaint
Called and apologized and said would look into failure of online response. Provided a complimentary oil change and asked that I continue to be their customer.
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/09/2019
Type de service : Repair
Catégorie : Service
No online response.
Engine light came on and I asked dealer if covered by warranty...no response in 3 days
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/09/2019 09:41 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
RM
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Richard M.
Mukilteo, WA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Always pleased with service and courtesy and explanation provide by the representatives.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/07/2019 01:33 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Mill Creek, WA
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Welcoming
Quick service that is friendly and welcoming. Makes the process easy.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/02/2019 07:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Tulalip Bay, WA
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Good valie
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/26/2018 07:52 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Marysville, WA
2003 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Too bad the review process is such a drag. The service was good.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/26/2018 07:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Everett, WA
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Came in for an oil change and wheel alignment. Quick and professional service. They always check for recalls and service updates.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/21/2018 01:28 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
MH
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Michael H.
Seattle, WA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE AT A GOOD PRICE
WONDERFUL SERVICE DONE QUICKLY
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/17/2018 01:25 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
KW
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Karen W.
Arlington, WA
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
first oil change
I got there a little early and they got me right in and I was on my way
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/17/2018 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Seattle, WA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
Excellent
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/12/2018 10:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
TJ
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Thomas J.
Marysville, WA
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2018 Elantra Service
Quick courteous service, nice waiting area, friendly people. It would be nice to have the car wash at the dealership instead of coupon for separate service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/10/2018 03:01 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
CS
gravatar
Christopher S.
Snohomish, WA
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
You guys always provide great and professional customer service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/10/2018 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
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