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CAEL CALDWELL

Assistant Service Manager
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(350 reviews)
79

Client vérifié
Lehi, UT
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/26/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always helpful
Always willing to try and help with the current needs, recalls or other items such as an alignment recommendation.
Recommandé
KARI M. de Murdock Hyundai Lindon a répondu le 03/26/2021 07:42 PM

Thank you for your feedback. We consider anything less than 5 star service a failure at Murdock Hyundai. Please allow my Assistant Manager to contact you to learn more about how we can improve for your next experience. Thank you for your feedback.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

SG
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Stanley G.
Mapleton, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The best care ever for me and my car!
I was greeted with respect care and concern every need was addressed it was wonderful to have people use my name come and tell me how things were going ask me about questions where I had some thought in the beginning and express it and then to have them work with me on making sure that I had all those prepaid parts of my order done I would consider this one of the greatest place is to have a car serviced and I would never think of going any place else
Recommandé
KARI M. de Murdock Hyundai Lindon a répondu le 03/26/2021 07:42 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

ES
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Emily S.
Mapleton, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Amazing
Love coming here, staff is knowledgeable and kind. Cael did a fantastic job! I will be coming back!
Recommandé
BRIDGER H. de Murdock Hyundai Lindon a répondu le 03/23/2021 05:26 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JL
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John L.
Highland, UT
2018 Hyundai Sonata Hev
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Work was done to my expectation and quickly. Treated very well.
Recommandé
BRIDGER H. de Murdock Hyundai Lindon a répondu le 03/06/2021 11:19 AM

Thank you for your feedback. We consider anything less than 5 star service a failure at Murdock Hyundai. Please allow my Assistant Manager to contact you to learn more about how we can improve for your next experience. Thank you for your feedback.

Shawn Miller, Service Manager

CAEL C. de Murdock Hyundai Lindon a répondu le 03/13/2021 06:13 AM

Thanks for speaking with me John, I sent that rescore over to your email. Let me know if you have any questions. -Cael

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Service was completed quickly. Service personnel were professional and friendly.
Recommandé
KARI M. de Murdock Hyundai Lindon a répondu le 03/03/2021 08:02 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Employés avec lesquels vous avez travaillé

Client vérifié
Panguitch, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The best.
I love very much
Recommandé
KARI M. de Murdock Hyundai Lindon a répondu le 03/03/2021 08:04 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Alpine, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast service
Very quick service and cares about the vehicle and the owner.
Recommandé
KARI M. de Murdock Hyundai Lindon a répondu le 02/12/2021 06:27 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

CS
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Cameron S.
Pleasant Grove, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome service
I had a good time this time at the Hyundai facility. The people were really responsive, and the service was fast and exceptional. I would return more if I were able to afford it since I am a college student, but I would love to eventually buy a vehicle from here when I start my career.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 02/02/2021 06:33 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

DD
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Donna D.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional and Efficient
Very pleased with the service! They take care of their customers throughout and not just when selling the cars.
Recommandé
BRIDGER H. de Murdock Hyundai Lindon a répondu le 01/26/2021 05:20 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

EJ
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Elizabeth J.
Saratoga Springs, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Palisade 2021
I loved working with Diane. Even the other workers there were great and helped make everything run smoothly. Even my kids were taken care of when we had to come back.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 12/15/2020 04:29 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic Service
Murdock Hyundai Service is great. Excellent, attentive staff and professional service!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 11/24/2020 07:51 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service team
Cael got our car in and out while we waited. Thank you
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 11/24/2020 11:32 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

DP
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Derek P.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people
Always friendly and helpful!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 11/24/2020 11:32 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Fast, efficient and professionally courteous. Definitely recommend.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 11/20/2020 04:48 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

ES
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Emily S.
Mapleton, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing
I love coming to Murdock Hyundai, I know everything I go in I will be treated so well! Cael was awesome and very knowledgeable ! 10/10 recommend them to everyone!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 11/20/2020 04:53 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Eagle Mountain, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
BEST. SERVICE. EVER.
I just love the Murdock Hyundai team. They are ALWAYS so helpful, friendly, courteous, kind, and cheerful. Basically if a company was an Eagle Scout, it would be Murdock Hyundai. Thank you to everyone there for making everything so awesome!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 11/09/2020 10:55 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Spanish Fork, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very nice
Good and kind
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 10/20/2020 03:20 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JO
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Jones O.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Muy buen servicio
Son muy amables y solucionan todas las cosas que puedan y tienen mucho valor agregado por cada servicio, prefiero hacer el servicio con ellos que hacerlo en otro lado que supuestamente es más económico pero no incluye lavado, rotar llantas y verificar los líquidos
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 10/20/2020 03:23 PM

¡Gracias por sus amables palabras sobre nuestro departamento de servicio! Esperamos poder ayudarlo nuevamente pronto.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Cedar Hills, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
The service rider, Cael, is always so helpful and I always get great service here.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 09/11/2020 08:11 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Eagle Mountain, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I received great service and they have friendly staff
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 09/08/2020 12:34 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé
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