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CAEL CALDWELL

Assistant Service Manager
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(350 reviews)
79

GJ
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Gail J.
Herriman, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Great fast and friendly service
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 08/20/2020 08:28 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

CC
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Cael C.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
I love taking my cars here to get serviced, great service at a awesome price!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 08/14/2020 06:42 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

FO
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Fatafehi O.
Provo, UT
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I hope for my vehicle to run better
I’ll see after the second time if it will solve the problem in my vehicle.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/17/2020 11:17 AM

Dear Guest,

I am very sorry to hear about your previous experience. We try our best to get your vehicle fixed and back on the road the first time. Please allow myself or one of my assistant managers to contact you and see how we can make things right. Thank you for your feedback.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

LE
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Lori E.
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service department is great
Always have a good experience when I go
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/14/2020 10:21 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JB
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Jason B.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good experience
Had an appointment for oil change and it was quick. I was out in 30 minutes.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/14/2020 10:18 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Spanish Fork, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
I feel taken care of each time I bring my car.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/14/2020 10:18 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

GR
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Gary R.
Springville, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Considerate of customer
Excellent service
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/10/2020 07:36 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

TP
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Timothy P.
UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Cael is the best
I get great service and trust Cael!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/10/2020 07:36 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

CC
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Cael C.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Best service department ever!
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/07/2020 07:38 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Alpine, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always taken care of
Murdock Hyundai in Lindon has done a great job taking care of me and my car. My family has done a lot of business with this dealership and we always come out of it completely happy with our purchases.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/01/2020 09:08 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Great and friendly customer service! Got the job done quick!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/26/2020 06:35 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

RB
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Russell B.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I love them!
We love them! So glad we bought our cars from them! Cael is the best!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/22/2020 09:46 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

SW
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Steven W.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very customer friendly
The representative resolved an issues thoughtfully and I got great service
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/18/2020 09:06 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

EC
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Emma C.
Cedar Hills, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Super grateful for the nice service here, thank you!
Non recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/16/2020 11:57 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

PM
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Phillip M.
Salem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
“SERVICE”
Our wait time was only three or four minutes before service rep checked us in. He was quite friendly and explained what to expect and approximately how long it would take. They completed the service fifteen minutes early. Great job!
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 06/13/2020 09:06 AM

Dear Phillip,

Thank you for taking the time to send us your feedback! I am so pleased that you were happy with with your last service visit with us. We are always making sure we provide only the very best service for every customer that comes in. We look forward to serving you again in the future! 

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

EB
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Emma B.
UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Always very quick and helpful. Cael, the service rider, is always super nice and helpful as well.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 05/28/2020 09:48 AM

Dear Emma,

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

CC
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Cael C.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wow..
Holy crap am I impressed with the murdock service department. They are super courteous and aren’t pushy, they recommend services I actually need and at a great price! Plus with this whole COVID-19 crap they clean every seat shortly after a customer leaves the seat, always wearing gloves, and are sanitizing pens at the cashiers! I was a little disappointed when I saw the soda machine was out of service, but then I found out they’re giving out free cans of pop and water bottles!! The Murdock Team always leaves me impressed and feeling I got my money’s worth! Keep it up guys!!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 05/26/2020 06:26 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

SERVICE C. de Murdock Hyundai Lindon a répondu le 05/26/2020 08:58 AM

Dear Cael,

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great communication
Very friendly and informative
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 05/11/2020 06:17 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Cedar Hills, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Convenient and attentive Service
Due to Covid-19, Hyundai offered a complimentary pick up and return service which was done expediently. Communication good and timely.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 05/09/2020 03:34 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

XT
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Xeneea T.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and efficient
Stopped in for a schedule oil change and was out within 20 minutes. The gentleman that took my keys remembered my vehicle and made sure to update me promptly when my vehicle was ready. I appreciate the quick and efficient service.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 05/08/2020 12:26 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.