BA

BRETE ARNOLD

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(505 reviews)
83

Client vérifié
Cedar Hills, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People
Helpful
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/13/2019 08:35 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Springville, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Had my car checked out recently and due to the fact that it was the end of the day on a Friday he service schedule was pretty backed up. They sent me home in a Lyft and when my car was ready the sent another one out to pick me up!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/13/2019 08:34 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

ML
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Moe L.
Alpine, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A/C Repair
The Murdock Hyundai service department has always been super professional and accommodating whenever I've gone in for repairs or check-ups. They are very communicative and informative on everything that's taking place on my car and have really gone out of their way to "soften" the costs involved for any repair - particularly the more costly ones. I'm very pleased with them overall!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/10/2019 03:11 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

CG
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Colleen G.
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Always aims to please.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/06/2019 10:58 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

GP
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Gavin P.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Brete, was very kind and kept me updated the whole time they were working on the car. They even washed and dried my car for me!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/06/2019 10:58 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

EJ
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Eric J.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
My opinion.
The people, the service and the service coupons that I get from them.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/28/2019 04:15 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

LG
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Lindsay G.
Springville, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Above and beyond
Brette did an amazing job gettin the very beginning making sure my kids and I were taken care of while my car was checked after finding out the bad news with my engine she arranged everything to get me and my kids home and to get a rental car. She checked in several times throughout the process and continually tried to make sure there wasn't more that she could do. I will be very hard pressed to go anywhere but there because of the amazing treatment I recieved.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/25/2019 06:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

BH
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Breeann H.
Eagle Mountain, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Everyone was nice and informative
Everyone in the service department was so nice and helpful.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/21/2019 03:27 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
2015 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good job
Service advisor was great.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/19/2019 03:30 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Brete did an outstanding job
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/19/2019 03:30 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

JJ
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Judith J.
Orem, UT
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Overall pleased.
Staff very apologetic about small mishaps. We had a good laugh!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/17/2019 06:47 PM

Hi Judith,
Thanks for taking the time to fill out our survey!  We appreciate the feedback and are glad to hear that you were taken care of.  We hope to take care of your vehicle again in the future, this time with fewer mishaps! 
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

LS
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Loren S.
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Serv
Excellent quick service.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/17/2019 06:51 PM

Hi Loren,
We're so glad to hear that your last visit with us was short and sweet!  Thanks for taking the time to fill out this survey, and we look forward to seeing you again for any future service your vehicle may need.
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

MB
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Mark B.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
EXCELLENT STAFF AND SERVICE!!!!
From purchasing a car to my most recent service experience, Murdock Hyundai has always maintained a consistent top notch professional, friendly, and very helpful experience. I usually don't feel comfortable recommending dealers to my friends because it always seems to come back and bite me. However Murdock Hyundai is definitely the exception to my "rule of thumb".
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/08/2019 02:12 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Brete Arnold - Best Service Advisor
Go see Brete. She’s the best.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/07/2019 07:33 PM

Dear Guest,
Thank you for being willing to respond to our survey!  We're always to glad to hear that you had a good experience with us, and we're happy to hear that Brete took good care of you.  Have an excellent day!
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

BJ
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Benjamin J.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
They took the time to explain the services and recommendations. The service was prompt and well done.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/05/2019 04:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

BG
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Bobbi G.
Vernal, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great dealership!
I drop off the car, service is recommended but I don't feel like I'm being pushed, service done quickly. I've had a great experience with Murdock Hyundai Lindon.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/03/2019 06:49 AM

Bobbi,

Thanks for your review! I'm so glad to hear that you had a good experience with our service department. We hope to see you again in the future for your regular maintenance!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

DL
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Deborah L.
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
My service was great. Brete is always outstanding to work with.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/01/2019 10:28 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Employés avec lesquels vous avez travaillé

ER
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Earl R.
Pleasant Grove, UT
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good visit
Everything was done on time as promised
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/01/2019 10:32 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

DF
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Dallin F.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
J
H
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/01/2019 10:48 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

KL
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Krystle L.
UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accommodating
When I was there Brete took the best care of me. She was very friendly and cared about my experience. The only thing I wasn’t happy about was when I checked out to pay when picking up my car. Nobody communicated the car mats I asked to purchase that were supposed to be in my car. When I got there I had to wait a little while and wait for my car to be cleaned instead of having it done.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 05/29/2019 05:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.