BA

BRETE ARNOLD

Murdock Hyundai Lindon

Évaluation globale

4,7

(505 reviews)

83

Critiques de BRETE ARNOLD

Client vérifié

Benjamin, UT

2017 Hyundai Santa Fe S

03/29/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Professional service staff

Very willing to explain what is needed and what can wait till next visit.
Comfortable waiting room.

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/29/2019 01:18 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

NI

Nathan I.

Eagle Mountain, UT

2017 Hyundai Sonata Hyb

03/26/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Happy with the service not happy with the brand

Over all the service was adequate but not a WOW experience. My real dissatisfaction lies with the Hyundai Brand and quality of the vehicle. I don’t want to create a false review that leads people to think that I’m satisfied with the Hyundai brand when I’m extremely dissatisfied.

Non recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 03/27/2019 02:39 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

KC

Kaylee C.

Springville, UT

2011 Hyundai Sonata

03/18/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Best dealership around!!

Always well taken care of! This last time i was just a walk in for a recall and with no appointment, they got me right in! LOVE this dealership!!!! Always so welcoming and my kids love the little play room too! It makes the wait much easier with happy kids (they didn’t want to leave)! Thank you for being so awesome! Brete was wonderful and a good asset to your company.

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/18/2019 03:58 PM

Thanks for the terrific review. I'm pleased to hear that your visits were satisfactory and that the kids room is such a hit! We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employés avec lesquels vous avez travaillé

RB

Rachel B.

Orem, UT

2017 Hyundai Santa Fe S

03/14/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Bret’s the best

I immediately was welcomed by Bret who remembers me and is fabulous. I always feel taken care of when she is there. Service is great. The one thing I have a hard time with is how long it always takes. Bret did warn me it would be awhile so I was aware.

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/14/2019 05:50 PM

I'm glad to hear that Brete is so consistent in taking care of you. She is a valued member of our team and she prides herself in caring for our customers. We apologize for the lengthy visits, but hope you will continue to trust us with your vehicle.
Thanks for coming in.
Shawn Miller (Service Manager)

Employés avec lesquels vous avez travaillé

CQ

Christian Q.

Saratoga Springs, UT

2013 Hyundai Sonata Hyb

03/06/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service Staff

I purchased the oil change and tire rotation plan for my car and on top of saving great money, the service is red carpet style. Way impressed with every visit!

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/06/2019 06:17 PM

I'm glad to hear you're taking advantage of our great deals and that they're working out so well for you. We always want to make sure you visit makes you feel like our top priority, with any service. We hope you'll continue to come in and see with any of your vehicle maintenance.
Thanks
Shawn Miller (Service Manager)

Employés avec lesquels vous avez travaillé

KB

Karen B.

Holden, UT

2018 Hyundai Sonata

03/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Great job

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/04/2019 07:14 PM

I'm so glad we were able to give you a positive experience with our service team. We look forward to seeing you again soon!
Thanks for coming in.
Shawn Miller (Service Manager)

Employés avec lesquels vous avez travaillé

SE

Susan E.

Orem, UT

2016 Hyundai Tucson

03/03/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Brett is the very best service person I have ever worked with *****!

Do everything you can to hold on to her she is amazing. The rest of her team is great too. Five Stars ?

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 03/04/2019 10:26 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
-Shawn Miller ( Service Manager)

Employés avec lesquels vous avez travaillé

LT

Laurel T.

Orem, UT

2015 Hyundai Sonata Hyb

03/01/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fantastic service dept

Always so helpful and such great people to work with.

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/02/2019 01:17 PM

Laurel,
Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
--Shawn Miller
Service Manager

Employés avec lesquels vous avez travaillé

KJ

Kaye J.

Pleasant Grove, UT

2017 Hyundai Elantra

02/27/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Great service.

Recommandé

SERVICE C. de Murdock Hyundai Lindon a répondu le 03/02/2019 01:22 PM

Kaye,
Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
--Shawn Miller
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Eagle Mountain, UT

2018 Hyundai Tucson

02/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Yet another great experience with the service on our car. :)

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/25/2019 06:01 PM

Dear Guest,

Thank you for your review! We always appreciate the feedback and we hope you enjoy your next visit with us!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

SS

Sharon S.

Orem, UT

2012 Hyundai Tucson

02/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

It's great because the people are great. I am always treated with respect. They really listen to my concerns.

I love working with the people at Murdock Hyundai of Lindon. They are very supportive, communicate what will be done in a way that i can understand. I know that I am going to be given the best service and a friendly reception. Who wouldn't want to keep going back to Murdock when you are always treated as an odl friend?

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/23/2019 07:42 PM

Hi Sharon,
Thank you so much for your lovely response! We're so happy to hear that coming to Murdock is such a great experience. We hope to continue to see you at Murdock for future service.
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

DL

Deborah L.

Orem, UT

2017 Hyundai Santa Fe

02/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Always get amazing service with Murdock Hyundai. Brett always treats you like family.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/23/2019 06:57 PM

Hi Deborah,
We're so happy to hear that Brett took good care of you at your last visit! Thank you for choosing Murdock Hyundai and for taking the time to respond to our survey. Have a beautiful day!
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

SF

Steve F.

Springville, UT

2017 Hyundai Tucson

02/14/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service Hyundai Tucson

Great service great amenities while you wait

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/16/2019 06:07 PM

Hi Steve,
Glad to hear that you had an enjoyable experience at Murdock Hyundai! We look forward to providing great service for your vehicle in the future.
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

KH

Kimberly H.

Spanish Fork, UT

2016 Hyundai Sonata

02/14/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Sonata Sport

I love the 100,000 bumper to bumper warranty that is what made me switch from Chevrolet to a Hyundai.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/16/2019 06:05 PM

Hi Kimberly,
We're so glad you love our warranty! We're happy to have helped you out with your vehicle. Hope you have an excellent day.
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

ER

Edward R.

Lindon, UT

2013 Hyundai Genesis

02/14/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good Service`

Brette, at Murdock Hyundai, was the ideal service person for our car recently. She took the time to understand what needed to be done and was very thorough.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/16/2019 05:46 PM

Hi Edward,
Thanks so much for your response; it's very important to us that you have a good experience here at Murdock Hyundai. We hope to see you again for future service on your vehicle! Have an excellent day!
-Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

RN

Ruth N.

Provo, UT

2018 Hyundai Elantra

02/13/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

service

Great tech, friendly and helpful

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/13/2019 07:30 PM

Ruth,

Thank you for your feedback! We've got the best service advisors and technicians in the state! I'm glad that you had a good experience. We look forward to serving you in the future!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JD

Jennifer D.

Orem, UT

2018 Hyundai Elantra

02/13/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great car, great service

Third car from this dealer in the family....happy customers!

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/13/2019 07:29 PM

Jennifer,

Wow! We are so honored to be your dealership and service center! It is people like you that make us feel good about what we do. We are a family business striving for a family experience for each of our customers. We look forward to serving you again in the future!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JM

John M.

Spanish Fork, UT

2017 Hyundai Santa Fe

02/13/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service after the sale

One reason I buy a car is for the reliability of the make and model. I also consider what type of service after the sale I would be getting. We purchased our car new two years ago and got the lifetime oil changes. Each time we have gone in to have this service done, it has been a good experience. I am usually greeted quickly and they always check with me on suggested services. I recommend making an appointment on-line. The waiting room is getting better with the added family area. I can say that we have gotten good service after the sale from Murdock in Lindon.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/13/2019 07:25 PM

John,

I am glad to hear about your recent experience! We are thrilled about our new waiting area and online appointment scheduler. Thanks for the feedback, and we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

RB

Russell B.

Orem, UT

2017 Hyundai Santa Fe S

02/10/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Doing your job!

Big shout out to CADEN & BRETE for doing YOUR JOB & taking care of us! We have had terrible timing w/ car issues (I’m talking A DAY BEFORE we’re having a baby) but we were so appreciative of them COMMUNICATING & keeping us informed on the status of our cars. Brete was awesome in helping us with updates on car parts & understood our sense of urgency in needing our car back. And Caden went above & beyond in making it right for us-*quick back story-we asked Caden before they took our car back if they check brake lights, etc. (we felt like one light may have been out) Caden assured us the techs ALWAYS do a full inspection, bla bla bla. We get the car back, and our car sure enough had TWO brake lights out. Super embarrassing for the techs by the way....so we went back to Caden and he made it right by immediately taking the car back & had the lights replaced at no cost to us because they failed to do their “full inspection.” CADEN & BRETE’S SUPERIORS—acknowledge that you have some freaking awesome employees and tell them thank you & that you appreciate them, because they took care of us-a young couple with little kiddos that could have been super irritated w/ things but they handled every unlucky car event we encountered w/ professionalism & genuine care.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/11/2019 07:23 PM

Russell,

What an oustanding review! I am very pleased to hear about your experience. When you come to Murdock, you're family! We firmly believe in giving you the very best experience. I do apologize that our technicians did not perform a complete inspection the first time, but I am glad that we were able to quickly make things right. Stories like yours set our team apart as the best in the state! We look forward to serving you again in the future.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JB

Jeanne B.

Cedar Hills, UT

2014 Hyundai Sonata Hyb

02/05/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Helpful service!!?

Ththoughtful, sharp, watching out for the customer

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 02/09/2019 06:03 PM

Jeanne,

I'm so glad to hear about your positive experience with us! We are always grateful for the feedback. Please let us know how we can make your next experience even better!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

161-180 sur 507 résultats

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