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SureCritic / Temecula Hyundai / ALEX FATHI
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ALEX FATHI

SALES MANAGER
Temecula Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(77 reviews)
79

Critiques de ALEX FATHI

BA
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BRADLEY A.
Menifee, CA
2026 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2026
client vérifiéVérifié Client
10
Catégorie : Sales
Wife and I had a wonderful experience at Temecula Hyundai
Phelib Tawfik (dealership sale agent ) was the right person for us ..
Excellent service all the at from start to finish
If you go to Temecula Hyundai ask for Phelib .
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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PHELIB TAWFIK
AB
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ARAM B.
Menifee, CA
2026 Hyundai Palisade Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2026
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience
The team was amazing throughout the entire process. Lou was a great salesman and was with us every step of the way, making sure that we knew everything about the car both before as we were talking about which ones we’re looking at and even at the delivery when he walked through all the pieces to the car to set it up for us. He was with us every step of the way. James also was amazing and very helpful throughout the process. Everything went well and Finance, just an overall good experience with pleasant people.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
RW
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ROBERT W.
Menifee, CA
2025 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2025
client vérifiéVérifié Client
10
Catégorie : Sales
A great dealership with great customer service skills.
I have been a customer of Temecula Hyundai for the last 25 years. They handle you with respect and professionalism. Their sales people like Matt go out of their way handle any questions or requests you may have.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
JS
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JOSHUA S.
Murrieta, CA
2026 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2025
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent customer service!!
We had a wonderful experience from start to finish. Both Nate in sales and Dean in finance were absolutely fantastic! They were very professional, knowledgeable and kind, making us feel very comfortable and confident in working with them. They went above and beyond to find us the exact car we were looking for and to do everything possible to give us the best deal. We’ve purchased vehicles from many different dealerships in the past and this by far was the best experience we’ve had. We felt very well taken care of as well as a level of trust. It was also nice that the GM was also present on the floor and checked in with us personally to ensure that we were having the best experience possible. Very pleased and will be recommending people to Nate and Dean at Temecula Hyundai.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
SD
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STACEY D.
Lake Elsinore, CA
2025 Hyundai Santa Fe Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2025
client vérifiéVérifié Client
10
Catégorie : Sales
Wonderful experience
My Husband and I recently bought the 2025 Santa Fe from Temecula Hyundai in July. Our CR specialist Adam Henderson was the main reason we bought with this dealership, he didn’t pressure us, but instead was available every step of the process. He answered all our questions and made us feel like we were his top priority. We couldn’t pass up the deals here at Temecula Hyundai, and we got exactly what we wanted and needed for our family. Thank you Adam for the smooth and easy process. You treated us like friends and it was so refreshing. If you’re looking for a great deal and a beautiful new car I highly recommend Adam and his team at Temecula Hyundai.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
MS
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MICHAEL S.
Temecula, CA
2025 Hyundai IONIQ 5
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/15/2025
client vérifiéVérifié Client
8
Catégorie : Sales
Overview
The Hyundai dealership was helpful in the purchase of car!
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
CB
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CHARLES B.
Corona, CA
2025 Hyundai IONIQ 6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent sales team, great deals
The team at Temecula Hyundai has consistently been great over my last 4 cars. Philip has made the process simple and quick each time.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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PHELIB TAWFIK
Client vérifié
San Diego, CA
2025 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
9
Catégorie : Sales
Our new car
Good dealer
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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PHELIB TAWFIK
NM
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NICHOLAS M.
Murrieta, CA
2025 Hyundai Tucson Hybrid
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/27/2024
client vérifiéVérifié Client
5
Catégorie : Sales
The availability of the Model I wanted was the key factor in my purchase!
Purchase was made in spite of the physical appearance of the dealership!
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
JA
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JASON A.
Hollister, CA
2025 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2024
client vérifiéVérifié Client
10
Catégorie : Sales
Temecula Hyundai 5 Star Review
2nd time buying a vehicle from Temecula Hyundai. Ryan Ruiz was my Sales Associate both times and he was awesome! Joann (in financing) was wonderful to work with too.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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RYAN RUIZ
KF
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KEVIN F.
Temecula, CA
2025 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2024
client vérifiéVérifié Client
10
Catégorie : Sales
home run
Chris Allen knocked it out of the park. Ensured my experience was the absolute easiest and best it could be. Seek him out! I'd recommend him, and the dealership to family and friends without hesitation.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
Client vérifié
Queens, NY
2024 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2024
client vérifiéVérifié Client
9
Catégorie : Sales
Services
The sales team did an amazing job in making my daughter comfortable with the experience of buying a new car. The sales team explained the pros and cons of owning vs leasing.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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LEODEGARIO BAUTISTA
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SHAWN SMILEY
FINANCE MANAGER
DH
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DAVID H.
San Diego, CA
2024 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2024
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent service
August is the best! He was patient and understanding with us the whole time. He took his time to explain all the features of the vehicle we ended up purchasing. I’ve also been weary of dealerships but August made us feel very comfortable and answered all questions we had leaving us with a peace of mind. Thank you August.
Employés avec lesquels vous avez travaillé
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AUGUST BOESSLER
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
MM
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MARTHA M.
Temecula, CA
2023 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2024
client vérifiéVérifié Client
10
Catégorie : Sales
Santa Fe Experience
It was an easy, enjoyable experience. No pressure, very friendly staff. Our salesperson Issac was top notch! Knowledgeable and kind, has followed up with me after the sale several times. We are very impressed by him.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
JQ
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JONATHAN Q.
Murrieta, CA
2024 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2023
client vérifiéVérifié Client
10
Catégorie : Sales
Happy customers !
Our sales person Isaac Biantes made our purchase experience a good one! Very knowledgeable and professional .
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
NC
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NANCY C.
Buena Park, CA
2023 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2023
client vérifiéVérifié Client
10
Catégorie : Sales
Nancy Coates
Excellent customer service from entire staff especially our sales representative James
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
Client vérifié
Murrieta, CA
2023 Hyundai Santa Fe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/26/2023
client vérifiéVérifié Client
1
Catégorie : Sales
Bad Buying Experience
Originally I purchased 2023 Santa Fe Sel, Temecula Hyundai dealership delivered the dent spot near gas tank and damaged gas tank covered. Thank you for Ryan Ruiz, my Sale Associates, who was helping to point out these damages. Grateful and appreciate for Ryan’s services. He had provided an excellent customer service. Then I exchanged it for the 2024 Tucson Hybrid SEL Convenient, and the Digital Key feature was not working, and was not showed up in my BlueLink account. This time I was helped by different sale associates. Despite the facts that I contacted Temecula Hyundai, BlueLink and Hyundai corporate multiple times and I could not get any help from Temecula Hyundai/BlueLink nor Hyundai. Why did Hyundai advertise this Digital Key feature was comparable to Apple IPhone and it is not working?
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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RYAN RUIZ
KH
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KEVIN H.
Menifee, CA
2024 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2023
client vérifiéVérifié Client
10
Catégorie : Sales
I wouldn't go anywhere else.
Leo and Dean went above and beyond expectations.
I was coming from such horrible experiences with other dealerships and the moment I step foot into Temecula Hyundai..
The environment, atmosphere and the people that work there alone was already such a huge difference from the other ones.
Leo and Dean are so unbelievably kind, personable, charismatic, honest and patient. I truly wouldn't recommend any other place more.
My previous experiences had not been good and I was becoming so stressed out from those experiences that my family got to the dealership way before me while I was at work to try and get the first half of looking at cars down. I got there hours later after work to decide on the couple cars my family were able to bring it down to and of course me being indecisive, I couldn't make a decision.
I was comparing little things, colors etc and Leo was so incredible and efficient he had so much patient IN THE HEAT walking back and forth, willingly on his own bringing out other cars to make sure I was happy. Dean kept also coming out and making sure me and my family were okay and was so helpful to even answer any questions we may have had when Leo was away grabbing car after car.
They made the process so effortless and easy, I don't think I could ever go anywhere else ever.
We also met with Chris at the end to sign paperwork and he was just as sweet, personable and charismatic as Leo and Dean.. I can't recommend this place enough.
Thank you Temecula Hyundai for doing what you guys do. You made what other dealerships say was impossible, possible.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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LEODEGARIO BAUTISTA
JF
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JASON F.
Costa Mesa, CA
2023 IONIQ 6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2023
client vérifiéVérifié Client
10
Catégorie : Sales
Easy, Friendly, and very Quick
James was great to work with. One of the easiest and most straightforward deals in my 40+ car transactions.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
Client vérifié
Murrieta, CA
2023 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2023
client vérifiéVérifié Client
10
Catégorie : Sales
New Santa Fe
It was an easy process. I researched the car, the lease offers. Went in with what would make me happy. They agreed and I was out the door quickly.
Employés avec lesquels vous avez travaillé
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ALEX FATHI
SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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