Due to my customer service experience with a young man named Sebastian, I will no longer take my car
anywhere, but McCarthy. As a senior citizen, he was courteous, professional, and extremely caring about everything from the top of my car to the care he showed ! thank you! My new car will come from you!
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Really appreciate Josh for going above and beyond to ensure my daughter got exactly what she wanted.
His attention to detail and extra effort made our car buying experience great! Thank you for excellent customer service.
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I cannot express enough what a wonderful experience our family had at West Houston Hyundai, all thank
s to Ricky! We test drove, asked all the questions, went home, texted more questions, and then came back and purchased our Palisade. Ricky answered every question and was incredibly patient and thorough. We really appreciated that he took the time to make sure we understood all the vehicle's functions before we pulled off the lot. We were also very very thankful for his negotiating skills in getting us at the price point we needed. He truly cared that we got what we needed and understood everything. Hands down the best car buying experience we've had in years! Thank you Ricky!
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Excellent and outstanding person with a good attitude with assidting me with my car issues
The experience with the worker, Jose, has been pleasurable and is a helpful and reliable person you c
an go to to assist you with you car problems. He brings a good vibe and environment to the people around him, defenitly would ask for him sgain for assistance.
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KAREAM JOHNSON HELPFUL IN THE REPAIR OF MY CAR IT WAS SEND TO HYUNDIA WITH ENGINE NOISE AND WAS IN
NEEDED OF ENGINE REPLACEMENT MY CAR WAS QUICKLY NOTFIY TO HYUNDAI CORP ABOUT THE ENGINE NOISE THEY CHECK THE ENGINE AT KEYS AND A REPORT WAS SENDED TO HYUNDAI CORP SOON A REPLY WAS SEND BACK THAT ENGINE WOULD BE REPLACE AT THIS TIME I WAS ALWAYS CONTACT BY KAREAM JOHNSON ABOUT THE STEP THAT HAD TO BE DONE AND WAS GIVEN TO US ALL INFORMATION ABOUT THE REPAIR REPLACEMENT COST ABOUT THE TIME IT WOULD TAKE ALL NESSARY PAPER WORK MR JOHNSON DID CALL US TO TELL US ARE CAR WAS FIX 11 DAYS SOONER ALL I HAD TO DO WAS PICK UP THE CAR KAREAM JOHNSON WAS RESPECTFUL IN ALL ARE NEED PERFORM OUTSTANDED IN RESPOND BACK TO US HAVING THE CAR PAPER WORK SUBMIT AND TO HAVE ARE CAR REPAIR IT WAS DONE AS QUICK AS POSSILBE AND WE WERE RETURN A CLEAN CAR WITH A NEW REPLACEMENT OF ENGINE SENDED BACK TO US WE OWN 2 SONATA AND WILL COUNTUE TO BRING ARE CAR THERE FOR ALL OF ARE REPAIRS BECAUSE WORKMENTSHIP THAT WE RECIVED WE WANT TO TAKE THIS TIME OUT TO SAID THANK YOU KAREAM JOHNSON FOR ALL TIME AND WORK IN HELP US LISA& LEONARD GARGANO IT WAS OUTSTANDING.
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Me and my husband recently had the
pleasure of working with BEN CUCIO. Today, ben is only on his 3rd
day at work and we couldn't be more impressed.He is incredibly knowledgeable of the vehicles and took the time to explain every detail.The entire process was enjoyable and stress free! Sam,in finance department is a very detail oriented person and made the final processing time -Quick and Easy. We did not feel rush. Stress free from start to finish. Great place to get a car! Everybody had great attitude ?
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Took a look at the Ioniq 5 with the help of a salesman named Michael. Michael and his management staf
f were incredible. I will be coming back.
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After some rather extensive research and looking at many current reviews of several popular car brand
s, we recently purchased a Hyundai Palisade Calligraphy from Royal Hyundai in Oneonta. Cory Brewster was our salesman. We had some difficulty locating the vehicle we wanted, as no Hyundai Dealer in the region; to include the greater Albany region, had the car and color with the tow package that we wanted. After locating a vehicle in the Buffalo area, Cory took the initive to secure and arrange for transporting the vehicle we wanted and we were thrilled.
Cory has an easy and patient demeanor, as we are particular and experienced consumers. He spent the necessary time with us to address our concerns without any sales pressure. His attention to detail was excellent and we feel he is knowledegable and trustworthy. If we had to assign a score for our experience with Cory, we gladly give him 5 stars! To date, we are also very happy with our new Hyundai, which we feel offers considerably more value in todays market.
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