
Hello Chaplain Tom,
We understand how frustrating and upsetting this situation must be, and we take allegations of this nature very seriously. Customer trust and transparency are core values for us, and we want to look into what happened during your visit. We are really sorry to hear about your experience with your 2026 Hyundai Tucson. Please contact our customer care center at (844) 462-5557 so that we can discuss this further. Thank you.