A TICKING TIME BOMB
If you haven't heard yet, let me tell you right up front, the Transmissions are terrible. They nearly stall and have awful hesitation problems. To the point you think if you pull out of your driveway, parking lot or a side street you're going die if someone is coming. The car either nearly stalls or it hesitates so badly you'll see your life pass before your eyes.. My Tucson has been in the dealership several times since I bought it. I've been told "the issue is due to the new 'dual clutch' setup and they you need to relearn how to drive it and it's normal for it to have a 5-10 hesitation while it finds the right gear, you just need to give it more gas to 'wake it up'"...
Now lets get into the engine... Tucson's are suffering engine failures due to a manufacturing issue. I'm not sure exactly what the is because Hyundai is keeping a very tight lid on it but if you google it you will find webpage after webpage talking about the transmission and engine problems. After having mine in for service several times and being told they can not replicate the issue my engine finally BLEW.. That right, it died... I heard some weird 'pinging', they smelt something burning, the dash lights all came on and they the car shut off leaving me stranded in the middle of the highway... Great car huh? Real safe..? Wouldn't you like this for your wife or daughter?
This car is not reliable or safe!
To top it off, Hyundai corporate was looking for any excuse not to fix it.. They had the dealership pull the oil pan and take pictures.. When that wasn't a problem, a week later, they had the dealership pull the valve covers and take more pictures. Again not a problem that they could blame me for.. So another week later they decided they would replace the motor.. It's now been 7 weeks and they've made zero progress in fixing my car.. Outstanding Customer service huh?
Vérifié Propriétaire
