
Hello Geovany,
Thank you for your feedback. The dealership asks for a diagnostic fee upfront because they do not yet know if the problem is covered by your warranty, and the fee acts as a safeguard in case the issue turns out to be excluded from the warrantable repair. ^cc
Hello Venkatesh,
Customer feedback plays an integral role in product design and development. Thank you for taking the time to share your thoughts. ^cc
Hello Gabriel,
Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc