Dalton Dealer Pulls a Bait and Switch
We fell in love with the Ioniq 5 Limited in Blue with light grey interior. We couldn't find one in Arizona, where we live, so we searched the southwest and found one at Dalton in San Diego.
We negotiated a deal on a specific VIN , signed all the paperwork and arranged for shipping.
The car we received was an older demo unit with 69 miles on it and a black interior, not they grey we agreed to!
We hadn't noticed that they had pulled the bait and switch when we signed all the paperwork to close the deal by the end of February.
We tried to settle the Bait and switch claim with Sales Managers at Dalton, but the reasonable request of $500 compensation, was ignored.
We love everything else about the car, but are surprised and ashamed that Hyundai allows such illegal and unscrupulous practices at its dealers!
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