2023 Genesis GV70 Avis - Propriétaires Vérifiés

JS

Jerrold S.

2023 Genesis GV70

Vérifié Propriétaire

04/30/2025

Avis vérifié

in shop for almost 2 months with misfires. Genesis Corp not helpful!

Absolutely loved my GV70 until I didn't. Coming from MB and BMW most of my life, I thought I would try. I tend to be very loyal to my auto brands. Genesis of Schaumburg were as helpful as they could be - but Corporate was not at all. Suspected computer issues dragged out because tech dept wanted to take step-by-step action replacing injectors, plugs, etc. Genesis offered to "compensate" me for my aggravation and wanted to know what my monthly payment was. I had to provide this info. $550 for almost 2 months without my vehicle? Finally "fixed", the dealership kept for an extra 3 days to make sure we were good to go. I left for California for 2 weeks and came back. Started GV70 and engine light was on once again. I took vehicle to shop once again and they determined misfiring. I was now done with your brand and all the aggravation it brought me. I spoke to Cierra in customer care and I explained that $550 was little compensation for the situation and I mentioned I should receive at least double that. Here is where you have really lost me: You determined that $1100 was too much and you sent me $915.16. How shameful!! I left the GV70 at the dealership and received wholesale value and went next door to purchase a new 2025 BMW X3. I am not happy because I now have a new car payment for 5 years and I only owed $9,500 on the Genesis. You may have the best warranty in the world, but it's only as good as the people behind it. The vehicle probably needed a computer all along, but I'm not sure. Just know that you have lost a customer for life. I will never recommend your product to anyone again. In fact, I purchased a new Kia Seltos for my daughter because I had felt so good about the Hyundai brand. I hope this gives her years of service. Me? The people behind your brand let me down big time. Please pass on to someone who cares about customer satisfaction and brand loyalty.

Genesis Motor America a répondu le 04/30/2025 10:32 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative.

Genesis Consumer Affairs^mm

CV

Cerue V.

2023 Genesis GV70

Vérifié Propriétaire

04/30/2025

Avis vérifié

Great vehicle overall. Servicing has been really responsive.

I was listened to and had all of my concerns addressed.

Recommandé

MG

Mark G.

2023 Genesis GV70

Vérifié Propriétaire

04/30/2025

Avis vérifié

Fuel pump issues

Car was running fine then suddenly lost power , no acceleration. To get car serviced is a nightmare.

EW

Edwin W.

2023 Genesis GV70

Vérifié Propriétaire

04/30/2025

Avis vérifié

Reliable care and keep user-friendly approach.

Some of the features are too sophisticated (too much thought), keep it simple. We should be able to lock the doors using the lock system on the door not just the handle feature which is nice but should not be the exclusive way to lock the door. Keep both methods available. When I drop my wife off at a destination and go to park and she has the key in her purse, the car will not permit me to lock the doors without the key. Adding features is good but subtracting features is inconvenient. I like the touch screen, it is very intuitive to have that capability. Also, I like the buttons too. Again, it is nice to have both ways to operate the systems like the radio, maps etc.

Recommandé

JL

John L.

2023 Genesis GV70

Vérifié Propriétaire

04/29/2025

Avis vérifié

Overall love my GV 70

I can’t wait to purchase my next GV…likely electric

AG

Alvin G.

2023 Genesis GV70

Vérifié Propriétaire

04/29/2025

Avis vérifié

Wonderful car

Great value. Beautiful design interior and exterior.

Recommandé

JM

Jackie M.

2023 Genesis GV70

Vérifié Propriétaire

04/29/2025

Avis vérifié

Luxury

All the bell and whistles are checked. Very attractive and I get tons of compliments.

Recommandé

ML

Michael L.

2023 Genesis GV70

Vérifié Propriétaire

04/29/2025

Avis vérifié

Happy until now

Car had been great until a few weeks ago. It had a dead battery without any warning at all. Had it towed to the dealer. Replaced battery under warranty. 3 days later it was dead again. It’s been at the dealer over a week and they haven’t found the problem.

CN

Chris N.

2023 Genesis GV70

Vérifié Propriétaire

04/29/2025

Avis vérifié

Outstanding choice

This has been the best car I have ever purchased. I have driven Cadillacs most of my life and the cannot come close to GV 70. Comfort, Style, performance, and luxury is the best.

Recommandé

JT

Joseph T.

2023 Genesis GV70

Vérifié Propriétaire

04/29/2025

Avis vérifié

Gv70 review

Overall a good vehicle.

Recommandé

DO

Deborah O.

2023 Genesis GV70

Vérifié Propriétaire

04/27/2025

Avis vérifié

Overall I have enjoyed owning and driving my Genesis.

I am impressed with the look and design of the car. This is what caused me to investigate the brand further. I enjoy the way it drives and handles. My issues with the vehicle are safety issue related. The front end collision warning system has given me problems. Also the chrome on my car has oxidized.

Recommandé

EP

Elwyn P.

2023 Genesis GV70

Vérifié Propriétaire

04/27/2025

Avis vérifié

Mostly good

A few technology issues and the dealer (Corona) was not good. The driver assistance system has had problems with false readings and alarms that is extremely annoying. There is only one place in all of san diego to get the car serviced so getting appointments is difficult. My experience buying the car at Genesis of Corona was not good, they upsold me at the last minute and messed up the registration of my car putting it someone else’s name.

AG

Alyssa G.

2023 Genesis GV70

Vérifié Propriétaire

04/26/2025

Avis vérifié

Great looking car and a smooth ride.

Overall this is a great car but it does have a few flaws. No walk away lock, cargo is a bit small, and the 4 cylinder turbo is a bit slow. In addition the speaker phone (Bluetooth) has a terrible echo. It drives beautifully and takes the bumpy road quite well. I love the design of the car inside and out. Hopefully Genesis will consider the flaws and the car would be perfection. My advice is to splurge on the bigger engine or the GV80.

IK

Israr K.

2023 Genesis GV70

Vérifié Propriétaire

04/26/2025

Avis vérifié

Love the vehicle, reliability concerns vs Japanese car coming true

We love our GV70, but with only 10K miles our car started making high pitched noise from the rear differential between 50 - 60 mph. Since the car is so quiet, if the car stereo isn't on, it's a very annoying sound. I have scheduled an service appointment and hoping they will find a permanent fix for this issue.

MS

Michael S.

2023 Genesis GV70

Vérifié Propriétaire

04/26/2025

Avis vérifié

Great and OK

Love the car. Rides Great. Stylish. Could be better gas mileage. Car was sold with free Maintenance for 3 years or 36K miles. Keep getting contradictory messages. I get an email and/or the car says it is ready for service but when I call they say it is not ready. I made recommended set-up changes to fix the inconsistency when I called but still wasn't fixed. I asked Genesis to set it up correctly during a service call but they said they couldn't because it wasn't on the service order. Supposedly a 5 minute job. I just received a new email "Your current mileage (13773 miles) indicates maintenance is due for your 2023 GENESIS GV70". If the car says it is every 2K miles based on driving habits, why does Genesis say it is every 5K - 7K miles when I call? It currently has 4K since the last service so I am going to try and set-up an appt. Last time they wouldn't.

Genesis Motor America a répondu le 04/28/2025 09:36 AM

Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

BH

Beatrice H.

2023 Genesis GV70

Vérifié Propriétaire

04/24/2025

Avis vérifié

Great luxury car

I really enjoyed the car. I liked the designed and it was fun to drive. It was spacious, roomy and I like the safety features. The details of the car are nice and it was nice to drive. I had very little issues with the car when I had it for over years.

Recommandé

JF

Jerline F.

2023 Genesis GV70

Vérifié Propriétaire

04/23/2025

Avis vérifié

LOVE, LOVE, LOVE my GV70!

The look and feel of this car is so elegant and luxurious. The ride is smooth and quiet. It has great acceleration. I love all the safety and convenience features. The navigation is very user friendly. The sound system is outstanding. There is nothing I would change about this car.

Recommandé

RK

Rolf K.

2023 Genesis GV70

Vérifié Propriétaire

04/21/2025

Avis vérifié

Problem free for the most part with minor sensory issues

Bought the car used from a dealer with full factory warranty and certification. For the most part this car has been an excellent purchase from every perspective. There are electrical issues in particular with the sensors. Front radar is always disabled when it rains or after washing the car. The sensors are unable to deal with water well. Front collision warning system often overreacts causing unnecessary alarm for the driver. These issues are annoying.

Recommandé

LM

Linda M.

2023 Genesis GV70

Vérifié Propriétaire

04/21/2025

Avis vérifié

GV70 Sport

Great ride. Great look. Great size. I would recommend it to people. The matte gray color was different and something challenging to keep up but it made the car stand out. I have eighty more words for the review to be accepted. Tire size is good. It is a great car.

Recommandé

LR

Lucia R.

2023 Genesis GV70

Vérifié Propriétaire

04/19/2025

Avis vérifié

Outstanding Car!

This car screams quality throughout. One of the best car buying decisions I've ever made. I love the styling, handling and overall feel of the car. Genesis needs to work on that premium brand service and dealer experience. They operate out of a Hyundai dealership, which is good, but in my opinion not where a premium brand should be. For example, service records are not updated in the Genesis system so I can annoying notices for service when service has been done. Also, the software can be glitchy.

Recommandé